
Atlantic Chevrolet
Bay Shore, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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they suck the worst purchased a 2011 Tahoe ltz in feb.2016 when we got it they told us it was certified,well went to service it wasn't,took them 6 months to certify .they purchased a 2011 Tahoe ltz in feb.2016 when we got it they told us it was certified,well went to service it wasn't,took them 6 months to certify .they are all xxxxxxxx. More
TOTAL AND COMPLETE LACK OF CUSTOMER SERVICE!! This dealer is only concerned about making a sale. When you have a problem , no one is able to help you. I had a cracked rim on my Limited Edition 2 This dealer is only concerned about making a sale. When you have a problem , no one is able to help you. I had a cracked rim on my Limited Edition 2013 Camaro. It was not drivable due to the tire losing air. Just 3 years & 100 days old & 32,000 miles. I thought it would be covered under the $3000 extended Major Guard warranty that I bought with the car. I reached out to my close to home dealer and they told me their was no extended warranty in the GM system. I need to contact the dealer I bought from. After countless phone calls for three days because nobody calls back, put on hold for extended periods of time & I hung up. Disconnects, wrong names of managers were given to me by the receptionist to speak with , who I found out was a sales man...... Not a manager..... Spoke to my salesman Mohammed & he remembered me but couldn't do anything to help. The receptionist told me she was instructed to tell me to call the Huntington dealership & speak with the finance guy I dealt with . So I did, but he can't help! He gave me the correct name of the sales manager at Bayshore . I called and asked for Mike Collins & he was available! I explained to him my run around for the past 3 days from his people & what the problem was , he seemed responsive and told me he would personally look into it and call me back. He did & he told me there was a mistake with the entry of my VIN # at the time of the sale. The wrong # was entered. They will correct it but it takes 24 - 48 hours for it to show up in the GM system. Mike told me he was off tomorrow but he will check the system from home & have someone call me. No one called . Still have no car , on day 4 now. After 48 hours I still heard nothing back & ive had it! I called Lisa Bautista the customer relations manager & told her my situation & now the manager is not even calling me back. Told her I've been more than patient , by now it's been a week with no car & no answers . At this point I'm expecting the dealer to get me a new rim regardless of the warranty for all my troubles . If I didn't have an answer by the end of the day I was reporting the dealership to the State Attorney General & posting reviews online. So here I am , posting ..... At the end of the day she did call me back to say the warranty is in the system and that it doesn't cover the rim.... I have to buy one. She spoke to Dan in service but he was too busy at the time to offer any help. He would be available tomorrow. Starting week 2 with no car..... I talked to Dan the next day because I called him. He told me it was 100 days out of manufacturer warranty but GM was willing to cover half the cost based on the claim he submitted to them with the low mileage of 32,000. I would have to pay for the rest. Needless to say after 2 weeks now with no car I really have no choice. Even though I feel the dealer should be recouping this cost after they screwed up my $3000 extended warranty and treated me like I was non existent . They didn't even offer to do anything to satisfy me in any way. I forgot to mention , I bought my wife a new fully loaded suburban 4 months before I bought my Camaro . I reminded them too. Payed that dealer over $100,000 and they can't do anything for me.! In the end , they didn't do anything beyond what they were required to do.Don't waste your time with them ! They don't care! It's all about the dollar!! More
2 weeks later and i am still waiting on my refund!! Long story short, I was interested in buying a chevy Malibu 2016, however I did not come into an agreement price wise. The sales manager was very rude Long story short, I was interested in buying a chevy Malibu 2016, however I did not come into an agreement price wise. The sales manager was very rude at the end, after I declined his offer and said I was a waste of his time! I had put a 200$ deposit that I was told was 100% REFUNDABLE , salesman (who was very polite & great! only good thing I have to say) said the refund was made, and that it would take up to 4 days for it to go through I am now on day 13 and I have yet to receive my refund I have called 4 times very patiently and have been able to speak to the salesman only once I Have asked to speak to a manager but was told that they were not there and the only one that was, could not speak to me at the moment right now I am still waiting on the call back. At this point I WILL NEVER REFER ANYONE TO THIS DEALER !! How hard is it to refund money i have also called my bank to ask if there was any refund processing and they said that nothing has been done into my account, and that it would never take that long for a refund to go through!! Bank even told me to have chevy call them, this is ridiculous !! More
Crappy service I bought a used 2011 Silverado bad fuel sensor gas gauge don't work check engine lite on been calling for a week no one knows nothing about who ordere I bought a used 2011 Silverado bad fuel sensor gas gauge don't work check engine lite on been calling for a week no one knows nothing about who ordered it. Know one ever calls you back sorry I ever bought the truck should have went to nessenger 112 Chevrolet way better dealer. And how did my truck pass inspection with check engine lite on anyway goes to show you any thing can pass inspection. And the day I picked up truck sales man didn't even put the plates on truck I had to. Glenn ain't a good sales man. Update over two weeks now still no luck on truck being fixed they always have an excuse I guess I have to pay 300 dollars for part and fix truck myself. ATLANTIC CHEVROLET SUCKS!!!!! More
Amazing Experience I could not have dreamed of a better experience. I was helped by Dave Kowal and it was hands down the best car buying experience ever. He treated me l I could not have dreamed of a better experience. I was helped by Dave Kowal and it was hands down the best car buying experience ever. He treated me like family and truly showed and interest in finding the safest car me and my young baby. I would recommend Dave to anyone who is looking for a car. He was so kind and patient and I true pleasure to do business with. I will never go anywhere else for a car!!! More
Satisfied Listen you want great service you hook up with Paul Coppola by far the best salesman out there I have purchased 2 vehicles from Paul in the last 2 yea Listen you want great service you hook up with Paul Coppola by far the best salesman out there I have purchased 2 vehicles from Paul in the last 2 years and satisfaction is an understatement from sales to service Atlantic Chevy is my recommendation More
Misrepresentation seems to be the name of the game I wanted a Camaro. I knew exactly what I wanted in the car and how much I should pay (and was prepared to spend) for the lease. This dealership happen I wanted a Camaro. I knew exactly what I wanted in the car and how much I should pay (and was prepared to spend) for the lease. This dealership happened to be the only dealership in the northeast that had the Camaro that was the closest match to what I wanted. The big difference was a sunroof...I didn't care for one and therefore didn't want to pay for one. I settled because we were still able to get to the price I wanted and I didn't mind the sunroof. I was told that the car was exactly what I wanted but had one addition (typical salesman talk). The car I had test driven was the same model (camaro) and trim (2LT) but didn't have a sunroof. When I voiced my concern that the sunroof would impede the headroom I was told that since it is the same model and trim, the interior space would be the same throughout the line. After getting over a couple "misunderstandings" (aka misrepresentations) about costs and fees, we settled on a price. I came to sign for the car the next day at the agreed time. I sat for almost 2 hours until the finance manager was ready with my paperwork. The lease showed 38 cents more per month. This is nowhere near a big deal of money but it is the principal and goes to show the lack of communication between departments. We agreed on a price. I expect to sign a lease with the price on it. The leasing manager discounted me from my down payment what the 38 cents would total over the course of my lease. So again, I was appeased -- but that shouldn't have happened in the first place. I am given the keys and drive off the lot in my new Camaro. Great car. As I'm driving I hear a clicking sound above me. I look up at the sunroof (that I didn't really want in the first place) and see that the plastic track guide on one side is totally detached and flopping around. This is not something that snaps into place -- it is adhered. So now, after spending all this time already at the dealership, I have to bring my day old car in for a repair for something that should have been caught by the technician that performed the inspection of the car before it was handed over to me. I get home and pick up my friend who I test drove the initial Camaro 2LT (without a sunroof) with. During the initial test drive she sat in the back seat and at 5'10" was able to sit upright with minimal clearance to the ceiling, but clearance none the less. She gets in my new Camaro 2LT and doesn't fit. In order to sit upright she needs to have her head to her shoulder. Annoyed, I ask my other friend who is 5'7" to try to sit in the back. She gets in and while sitting upright her head not only touches the ceiling but it pushes the liner up unless she slouches. Don't get me wrong, I am not delusional -- I know that there will be minimal space in the back seat of a car like a Camaro. My frustration is that this wasn't an issue in the car without a sunroof and was told that there would be "no difference" with the headroom wither without a sunroof. Clearly incorrect. I immediately called my salesman. He apologized and said there was nothing to be done. I signed and drove. While I appreciate the apology, I now have a 2 seater car for all intensive purposes. Many other Chevrolet Dealers offer a 3 day/100 mile exchange and while I realize that this dealer doesn't have that as standard, I would hope that being so big on "customer service" they would consider permitting this. I tried calling a sales manager 4 different times today. The first time I was put on hold and after 5 minutes it sounded like someone picked up and shortly after I heard a dial tone. Thinking we got disconnected, I called back immediately and was put through the exact same process. I tried again a few hours later and told the person who answered what was happening with the phone she said she would transfer me. I waited on hold for 8 minutes. A woman got back on the phone and asked who I was waiting for, I told her I wanted to speak to a sales manager, was put back on hold and hung up on after another 5 minutes. I just tried again now with the same experience which prompted me to write this review. So annoyed. All I wanted was a new Camaro that could fit, when necessary, a thin average height adult in the back seat. That is not what I got. More
Atlantic Chevy Lemon I bought a certified, extended warranty Lemon from Atlantic Chevy. It stalls out without waning, and going onto 3 years and still can't pass NYS Inspe I bought a certified, extended warranty Lemon from Atlantic Chevy. It stalls out without waning, and going onto 3 years and still can't pass NYS Inspection!! This is the worst dealership I ever dealt with. They almost killed my family with this lemon!! 20,000 dollars box of junk. Never!! I mean Never!!' Deal with Atlantic !!!Go to Facebook page Atlantic Lemons !!!! More
Great experience Went in to look at new 2016 Equinox and found exactly what I wanted. Jose Betancourt was wonderful he was patient, professional and not pushy. The har Went in to look at new 2016 Equinox and found exactly what I wanted. Jose Betancourt was wonderful he was patient, professional and not pushy. The hardest part of process for me was picking a color. More
Best car buying experience ever! From finding the truck, to picking it up, the whole process was smooth and enjoyable. Mike Cortigino and Mark Ansman made the whole process stress f From finding the truck, to picking it up, the whole process was smooth and enjoyable. Mike Cortigino and Mark Ansman made the whole process stress free. They are honest, attentive to detail , and just nice guys. I would definitely look at no further than this dealership for my next car or truck. Thanks for your help. More