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Atlantic Chevrolet

Bay Shore, NY

4.8
1,847 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX. You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be. In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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1350 Sunrise Highway

Bay Shore, NY

11706

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Showing 1,847 reviews

July 24, 2014

We will never call you back or fix any problems I purchased a car from this dealer and was happy with the truck I got. I noticed the radio did not work and the truck only had one key. I told the sal More

by antny4u2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronnie Detomasso, Keith Mauer
Jul 24, 2014 -

antny4u2 responded

Well as of 7/24/2014 i got a call back from Ronnie Detomasso about the return of the 2,500 for the warranty and he said it is done and the money is going out and should be in within a month. Thank you Ronnie for your promt responce to this issue.

July 22, 2014

Friendly Sales Experience Went to purchase a pre-owned Buick Enclave. Paul was a very helpful and honest salesman. I like the fact that he took us on an extended test drive to More

by grimjet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Seader
Jul 23, 2014 -

Atlantic Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Paul could be so helpful during your purchase. We make it a goal of ours to show you all the options and features of the vehicle so that you are completely comfortable with your purchase. We look forward to seeing you back again in the future! Take care. Best, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net

June 03, 2014

Horrible Customer Service Had a service here got a loaner car and two men showed up to my house claiming we stole the loaner because THEY misplaced the paperwork. Then received More

by JayG25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul W
Jun 09, 2014 -

Atlantic Chevrolet responded

Jay, I am very sorry to hear of your recent discontent with our dealership. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. I assure you that poor customer service is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. Sincerely, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net

June 03, 2014

If it's a warranty issue, don't bother...they don't care. Twice now I've been to this absolute disaster of a service center. Silly me allowed myself to get up-sold into services which ran into nearly a thousa More

by cpetc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service
Jun 09, 2014 -

Atlantic Chevrolet responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership unsatisfied. Apparently we have fallen short of those goals on your most recent visit. Please accept our sincerest apologies! If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net

May 21, 2014

Good Salesman We went to Atlantic Chevrolet because we were interested to hear what they could offer us in exchange for our leased Silverado. We ended up walking o More

by murphypuppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Gilchrist
May 22, 2014 -

Atlantic Chevrolet responded

Thank you for your great review, Murphy! We're glad that we were able to help you out and make it possible for you to have a new Equinox. We'll be sure to pass your thanks on to Micah. We look forward to working with you in the future. Best, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net

May 19, 2014

buyer Did a great job helping us get the vehicle with the features that where most important to us. listen carefully to my demands on pricing and I left wit More

by murphy5000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Gilchrist
May 20, 2014 -

Atlantic Chevrolet responded

Murphy, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

May 16, 2014

Very pleased Sales employee, Micah Gilchrist, was a pleasure to deal with. He was knowledgeable, pleasant, intelligent, and very attentive to all my needs. I am More

by BARBJOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Gilchrist
May 28, 2014 -

Atlantic Chevrolet responded

Barbjoe, we appreciate you taking time to leave us a great review! We are pleased to hear Micah did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net  

April 29, 2014

Dont do business here. Every time I HAVE TO take my car to this dealership I feel that my business is not appreciated at all. Its always an horrible experience. No one give More

by albaneg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William Davis
May 05, 2014 -

Atlantic Chevrolet responded

We would like to take this time to apologize for your horrible experience with our service department. We appreciate you bringing your concerns to our attention and we promise that this is not how we intend to do business. Our goal is to attain 100% customer satisfaction and it comes with great disappointment when we fall short of that with our guests. If you would be open to contacting me at your earliest convenience, I would sincerely appreciate the opportunity to further discuss your situation and the chance to make things right. Please call me at so we may assist you better in the future. Regards, Ed Estey, President, edst@firstautogroup.com

April 28, 2014

Transaction Been many years since the purchase of a new car, and Mike managed to keep it simple enough for us to follow. Very pleased with him and the car and hop More

by Lunchmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 01, 2014 -

Atlantic Chevrolet responded

Congrats on your new purchase! I'm happy to hear that you are enjoying it so far and that Mike was so helpful during your visit with us. Please let us know if there is ever anything else you need. We are always happy to help! Regards, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

April 26, 2014

The epitome of used car salesman Bought a "certified preowned vehicle" from this dealer. The price wasn't that great but also wasn't bad for what they told me the vehicle was and wher More

by pdoffreviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick Turturro
Apr 28, 2014 -

Atlantic Chevrolet responded

I would like to apologize on behalf of our entire dealership staff on your most recent experience with us. Thank you for alerting me on this issue; There is definitely no excuse for what you experienced during your time with us. I would really like the opportunity to speak with you about this issue so I can apologize again and perhaps work toward a resolution. Please give me a call at our earliest convenience. Regards, Lisa Bautista, CSI Coordinator, lbautista@atlanticautogroup.net

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