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Atlantic Chevrolet

Bay Shore, NY

4.8
1,939 Reviews
We share our customers concern for clean and safe environments. In order to give our customers confidence, whether they are buying or servicing a car, we have taken numerous precautions in order to allow you to shop with confidence, including the installation of additional hand sanitizers throughout our dealership; we have increased our cleaning crew in order to disinfect door knobs, surface tops, car doors and steering wheels for all vehicles in our showroom and service area; we have given all employees training concerning workplace hygiene and the use of antibacterial soaps . We will even provide you with a new pen , if you don't have one, so that you can sign for your new car! At Atlantic Chevrolet, we take your concerns seriously and will do whatever we can to give you many years of happy and healthy driving. We look forward to seeing you soon Atlantic Chevrolet is an excellent source for new and used cars, trucks and SUVs located in Bay Shore, NY. We serve all of the New York tri-state area and Long Island including West Babylon, Bay Shore, Hempstead, Freeport, Huntington, Smithtown and beyond. On Sunrise Highway, we are a full service dealer that offers sales, financing, service and parts. Browse our inventory online and you’ll find the latest models including the new redesigned Impala ,Colorado ,and Tahoe plus our latest new model, the TRAX. You will also find a great selection of used Chevrolets, the largest on Long Island. If you are looking for that quality used Chevrolet or any other make near Long Island, we have the vehicle for you! Get a quick quote here or contact us with any questions you have! We have financing available for different needs, whatever your credit situation may be. In addition, our service and parts department are ready to help you with anything from factory scheduled maintenance to finding the perfect parts or accessories. View our hours and directions here, come test drive a vehicle today and see why we’re perfect if
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1350 Sunrise Highway

Bay Shore, NY

11706

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Showing 1,939 reviews

October 06, 2019

Stay Away, Far Away! I WAS a loyal customer with this dealership, but sadly, it meant nothing. They lost two good sales guys, as well as some good people in the service de More

by PontiacAztek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Management Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Randazzo
Oct 06, 2019 -

Atlantic Chevrolet responded

We would like to apologize for the issue with your refund. Unfortunately since it was GM Card Points that was submitted through the card services after your original deal was completed... it complicated the situation. As we had mentioned previously, GM representatives had to get involved by request of the dealer for assistance to help us rectify their error so that they could release the GM money to the dealer allowing us to cut back the check to you. It is never our intention to lose a customer or make you unhappy in any way. In this particular case we were at the mercy of GM Card reimbursement services to get your points refunded. We are however happy that it was finally resolved and if there is ever anything that we can do in the future to try and make up your experience we are up to the challenge.

September 22, 2019

GREAT BILL WAS GREAT ,UP FRONT AND HONEST,I HAVE BOUGHT MANY CARS AND I MUST SAY ,THIS WAS THE BEST EXPERINCE EVER, More

by terrybrooklyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Atlantic Chevrolet responded

Thank you so much for your review! We’re ecstatic to hear that Bill made your experience the best you've ever had! It's what we work hard to do for all of our customers as well as ensuring their satisfaction. Please know that your business is appreciated and we look forward to working with you again in the future! Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 22, 2019

New car They were very friendly and listen to what I was looking for. They found the car which matched my needs. Test drive the vehicle was what I needed to More

by Metoo128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Atlantic Chevrolet responded

Thank you for leaving this remarkable feedback. Congratulations on your new car! We appreciate your comments and are happy to hear that we were able to meet your needs. At Atlantic Chevrolet, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 14, 2019

Customer Service Nightmare We came to Atlantic Chevrolet in May 2019 to test drive a 2016 Malibu we found on Autotrader. The salesman we dealt with was Patrick Turturro. We lov More

by davejust25
Recommend Dealer
No
Employees Worked With
Other Employees : Do not remember there name but whoever the finance manager is.
Sep 30, 2019 -

Atlantic Chevrolet responded

David- Thank you for getting your car from us we appreciate your business. Sorry to hear you are having some concerns. Sounds like items the service department can handle, please let me know if we can set you up with an appointment to tie up the loose ends for you- Thanks again, Michelle Lieberman Customer Service Manager, Atlantic Chevrolet

Sep 30, 2019 -

davejust25 responded

Michelle, I am a little confused by the response that was given. I have multiple concerns and sure, service can get me the key, mats, and cargo net (even though I should have these already because my fiancee made an appointment to pick these up back in late May), not sure how they are going to help with the other customer service issues that I have experienced when doing business with Atlantic Chevrolet. How do we resolve the fact that I was never told about the $100 deductible on the extended warranty (should I charge Atlantic Chevrolet $100 each time I need to use the extended warrant), we were constantly re-directed to phone lines that the operator knew were dead ends, that the car was probably never certified as pre-owned because I am certain that an inspection was not done (not sure how a dealership can list a car as certified pre-owned without doing an inspection), and the carpeting continues to come out from underneath the door paneling. David

September 14, 2019

2019 Suburban RST - Great Experience (as usual) I’ve been a part of the Atlantic Chevy family for the past 13 years. Having worked with Jeff Randazzo that entire time and with Billy Berlese the last More

by D15N3Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Randazzo
Sep 16, 2019 -

Atlantic Chevrolet responded

Congratulations on your 2019 Suburban RST! Thank you so much for the great review of your experience at our dealership and especially with Jeff and Billy. All of the employees appreciate your loyalty to Atlantic Chevrolet. Please don't hesitate to reach out if we can assist you again in the future. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 13, 2019

Amazing Billy was fantastic and very helpful with the whole experience. 10/10 recommend going to see him if you need a vehicle in the near future. More

by captjamesjr94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Atlantic Chevrolet responded

Thank you so much for this excellent feedback and your very kind recommendation of Billy. It was a pleasure to do business with you and we hope to see you again in the future! Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 12, 2019

Always willing to go that extra mile!! Billy, Ben, Jeff and all the staff at Atlantic are always looking to give you exactly what your looking for at the best possible price! More

by doobee8484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Kowal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Management Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff, Skyler Bartle
Sep 13, 2019 -

Atlantic Chevrolet responded

Thank you for sharing your experience with us! Congratulations on your purchase. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We hope you will continue to use our dealership for your parts and service needs. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 11, 2019

Excellent! Bought a CTS Cadillac back in 2008 from Atlantic Cadillac. It was time for a new car, so since I received such great service over the years from Atlan More

by janet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2019 -

Atlantic Chevrolet responded

Thank you so much for taking the time to write this review, Janet. Congratulations on your recent purchase! I'm very happy to hear about your great experience working with Paul and our team. We appreciate your continued business and loyalty! If you have any further needs, do not hesitate to come back in for a visit! Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 08, 2019

Go to Billy!! Billy was able to move mountains to insure he gave me the best deal upfront with honesty and integrity. The process was smooth and consultative. He un More

by ssweeney5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Atlantic Chevrolet responded

Thank you so much for your very kind review. Congratulations on your purchase! I am very pleased to hear your kind words regarding Billy. He is dedicated to his customers and is always ready to exceed expectations. Thank you for choosing Atlantic Chevrolet and we look forward to the opportunity to serve you again in the future. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

September 06, 2019

Very helpful and accommodating Billy did a great job helping my dad and I trade in our lease for a gorgeous new car and was very patient with us while we worked out the details. He More

by alicap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Management Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Atlantic Chevrolet responded

Thanks for your outstanding review! Congratulations on your new car! Love to hear that Billy is doing a great job. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

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