Atlanta Toyota

What should have been an exciting moment—buying my dream car—turned into a stressful, 72+ hour nightmare. My family and I completed all paperwork for a used Tesla on Sunday, expecting to pick it up Monday. car—turned into a stressful, 72+ hour nightmare. My family and I completed all paperwork for a used Tesla on Sunday, expecting to pick it up Monday. It’s now Wednesday, and we still have no idea when we’ll actually get the car we’ve already purchased. We’ve received conflicting updates from multiple staff members, and every “your car is ready” turns into another excuse. At one point, after packing up our daughter and my husband driving 3 hours, we were told the car couldn’t be picked up because it had less than 5 miles of charge. How does a dealership leave a Tesla uncharged for weeks? What’s worse is that the used car sales manager, Zach, told us they had the option to do the car’s repairs “right or fast”—which now has me seriously questioning not just the quality of the work, but the integrity of this entire process. We’ve asked multiple times to speak with the general manager and were denied. We were told someone would be in touch “in a few minutes,” and have now been waiting hours with no response. Their management clearly does not care about customer satisfaction. Nothing about this experience has been resolved, and I’ve shed more tears over this car than joy. Absolutely unacceptable. More

Winston Murray was great to work with. He was very patient as I worked my way through things and got me in a great car for a very reasonable price. He was very patient as I worked my way through things and got me in a great car for a very reasonable price. More

Happy and satisfied with car and service. Michael Sanchez was definitely great help for my vehicle purchase and I definitely recommend Atlanta Toyota for any other car purchase. Michael Sanchez was definitely great help for my vehicle purchase and I definitely recommend Atlanta Toyota for any other car purchase. More

Michael Sanchez was very patient and knowledgeable about the vehicle that we were looking for. He helped me set it up. We drove 2 that we were interested in. He didn’t push, which was nice. I wished t the vehicle that we were looking for. He helped me set it up. We drove 2 that we were interested in. He didn’t push, which was nice. I wished that more oil changes came with the deal, two years isn’t enough. More

Great service from Mr. Winston Murray. He was very professional and knowledgeable. Buying a car is usually stressful; however, he made it less stressful. Thank you for your Winston Murray. He was very professional and knowledgeable. Buying a car is usually stressful; however, he made it less stressful. Thank you for your service! More

I was very pleased to have Mr Winston's service. He patiently helped me through the whole purchasing process and as well did a follow up call making sure everything is set. I did have troubles with He patiently helped me through the whole purchasing process and as well did a follow up call making sure everything is set. I did have troubles with my car play and Mr Winston was trying his best to help and get helped. Unfortunately, we couldn't get the assistance on the day since all techs were busy and I wasn't able to wait any longer. I would rate Mr Winston a 5 star for sure. More

I had an easy experience at Atlanta Toyota. I worked with both Winston Murray and Anjum Habib. They were able to get me through my paperwork quickly and were very pleasant. Atlanta Toyota honor I worked with both Winston Murray and Anjum Habib. They were able to get me through my paperwork quickly and were very pleasant. Atlanta Toyota honored the price of the vehicle that I was quoted on their website. It was my first time purchasing a car and I was glad to be able to do so at Atlanta Toyota. More

I bought a 2023 Toyota Tundra back in early 2023. I asked for specifically a Toyota extended warranty. Now I find out I was lied to and sold a third party warranty, not a Toyota warranty. Be careful I asked for specifically a Toyota extended warranty. Now I find out I was lied to and sold a third party warranty, not a Toyota warranty. Be careful dealing with this company! More

Had a good price working with Cobb country Toyota, Gary at Atlanta Toyota convince me to drive 2hr because they had unbearable prices. This was just the beginning of the lies,,lies there going to tell you at Atlanta Toyota convince me to drive 2hr because they had unbearable prices. This was just the beginning of the lies,,lies there going to tell you to get you to come to their dealership. Next they will RIP YOU OFF ON YOUR TRAD IN PRICE!!!! DO self a favor and stay ad far away form them as you can! TOTAL RIP OFF!!! More

I had great experience at Atlanta Toyota Duluth. My sales advisor Winston Murray was pleasant to work with. It was a seamless experience and I am tremendously satisfied. If you ever go to this deale My sales advisor Winston Murray was pleasant to work with. It was a seamless experience and I am tremendously satisfied. If you ever go to this dealership ask for Winston! More