Atlanta Best Used Cars
Norcross, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 957 reviews
Great service Alex was very helpful and attentive to any needs concerning the car making this easy and painless as possible thanks again for the great service needs concerning the car making this easy and painless as possible thanks again for the great service More
Excellent Sales Rep. He was available after hours for questions. Made the buying process enjoyable and easy. Would recommend to friends looking to by a used car. questions. Made the buying process enjoyable and easy. Would recommend to friends looking to by a used car. More
Do not go here, you've been warned. I purchased a 2013 BMW activehybrid 3 from here in October 2020 and I didn't realize the heat didn't work until after we purchased. Last month the whole ventilation sys BMW activehybrid 3 from here in October 2020 and I didn't realize the heat didn't work until after we purchased. Last month the whole ventilation system seems to be malfunctioning because the AC doesn't come out unless the temp is on the lowest temp. There also seems to be other issues that I will not describe but I would highly not recommend this place. If you're looking for a used car my recommendation would be to go to a dealership. Even if they charge higher prices, they will inspect the vehicle more properly than this place and will not sell you anything with major problems like this. More
We were pleasantly surprised about the quantity, variety as well as quality of the vehicles on the lot. Go see Derrick H. He will take care of you. as well as quality of the vehicles on the lot. Go see Derrick H. He will take care of you. More
Alex was a pleasure to work with. He is very kind and knowledgeable. Alex is honest and professional. We enjoyed our car buying experience with him! knowledgeable. Alex is honest and professional. We enjoyed our car buying experience with him! More
I purchased a 2017 Genesis G80 that only had one wreck on the CarFax. The Maintenance history from Genesis shed more light on the lingering issues. Disclaimer: Some of this is my fault because I didn't do the CarFax. The Maintenance history from Genesis shed more light on the lingering issues. Disclaimer: Some of this is my fault because I didn't do my due diligence and have the car inspected before I made my purchase but I can tell you about my experience. I first me Alex and Kristan...these two turned out to be good dudes but I did not end up making my purchase with them. I will say Kristin could've done more for his customer because it was raining outside, I had to run to my car for a document he needed, he didn't put much effort in helping me find an umbrella to use...this rubbed me the wrong way so I ended up with Gio. Gio helped me find the car I ended up purchasing, got me into it quickly for a test drive, and once the paperwork went to the finance guy...his service went to crap. Gio knew that the keyfob to my car had needed a new battery, I asked him about it twice. He assured that he would and did change the battery but when I got the car home and needed to run to the store...the battery in the keyfob had died. I was locked out and it was 11:30pm. The next morning I had to Uber to Walmart and purchase a battery for the fob. Then, I took the car to Nalley Hyundai (who doesn't even service Genesis vehicles since they split) and they did a complete inspection. Here's what needed to be fixed/replaced: 1. Front passenger side turn signal $129.36 2. Keyfob diagnostic and battery $33.79 3. Wiper blade replacements $81.32 4. Two 245/45/r18 tires because the back tires were trash $365.50 5. Alignment $74.95 6. In cabin air filter replacement $77.20 Along with all the standard 60k milestone stuff that need not be mentioned. I realize I made my purchase As-Is but the problem with the turn signal, keyfob issue, wipers, and tires really upset me. So, I called ABUCs and spoke to Usher...he requested that I bring the car back so that he could take care of the turn signal, wipers, and keyfob. I traveled the 43min and they handled the turn signal and wipers. Usher claimed his mechanics said I didn't need an alignment. After leaving ABUCs, I went directly to Genesis of Atlanta and they broke the news to me the back tires were bald, the car needs an alignment, and there's a splash guard missing from the undercarriage. These things cost me an additional $1123 plus time, gas, and energy. Again, some of this is my fault. Honestly, one could say all of this is my fault for shopping/doing business with this establishment. I had no clue. They'd previously done good business with me. And as I sit here, at Mavis Tire and Brakes, typing this review...I'm telling myself I will definitely learn from this mistake. ***Update*** I really messed this up. Buyer beware. These guys are unscrupulous. I purchased a car that, on the surface, needed some minor work that would get the vehicle back to pristine condition...I was soooooooooo wrong. The day after purchasing the vehicle it began to randomly throw interminate codes from the "AEB" system as if a frontal collision was eminent. The car would brake and swerve to avoid ghost accidents. As of today, I've been to two mechanics, three Genesis dealerships, and two collision/repair centers. These visit cost on average $150 for diagnostic and comprehensive inspections because I didn't exactly know what was wrong with the car. As it turns out, the bumper on the car didn't belong to the model I purchased. It was missing fog lights, a mount for the radar, and various other things. I had to replace the bumper, all components, and have it painted. You can add an additional $5000 to the other money listed above. I signed all my rights away when I purchased this vehicle but it was more out of nativity than necessity. Please be careful with these thieves!!!! Buyer BEWARE and Do your Due DILIGENCE!!! More
Very respectful. Atlanta best used cars was a good experience when this was my First time buying a car. Good friendly people. Helped me in any way they could! experience when this was my First time buying a car. Good friendly people. Helped me in any way they could! More
Alex was very helpful and knowledgeable. He made the car buying experience enjoyable for a change. I would definitely return as a future customer for my next vehicle. buying experience enjoyable for a change. I would definitely return as a future customer for my next vehicle. More