Atlanta Best Used Cars
Norcross, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Ray was very informative and helpful with all my questions and concerns. Me and my wife came in test drove the car and the whole process went smooth. I do recommend Ray and this place for everyone w questions and concerns. Me and my wife came in test drove the car and the whole process went smooth. I do recommend Ray and this place for everyone who is looking for their next car. More
Billy Briggs was vey professional. My buying experience was very good. He made me feel comfortable and confident in my decision. My buying experience was very good. He made me feel comfortable and confident in my decision. More
Billy is very nice and knowledgeable! Love my car! Would definitely recommend him to friends and family! Love my car! Would definitely recommend him to friends and family! More
Billy was so easy to work with. Amazing service and very knowledgeable. I love my car! Amazing service and very knowledgeable. I love my car! More
Mr. Briggs was very patient and knowledgeable about the inventory! I was taken back with his courtesy as well, I couldn't afford the car that I originally inquired about but he was able to find me the perf inventory! I was taken back with his courtesy as well, I couldn't afford the car that I originally inquired about but he was able to find me the perfect vehicle for my situation! I'm so glad I returned his phone call, I was skeptical because of my situation, can't tell me nothing now!!! Thanks Billy! More
Billy was amazing . .His knowledge of the cars really made the buying process so much easier ... I felt helped and not pushed into a deal I would recommend to anyone... F .His knowledge of the cars really made the buying process so much easier ... I felt helped and not pushed into a deal I would recommend to anyone... F.L.O.N.L More
This dealership is ok as long as you stay on top of them in the process of purchase, especially if it’s a complete online or remote transaction. I dealt with Alex Doger, who was just ok. He seemed to be a l in the process of purchase, especially if it’s a complete online or remote transaction. I dealt with Alex Doger, who was just ok. He seemed to be a little green around the edges during the whole process, but he was the only one that answered the bell when I was attempting to inquire about a vehicle. I got the run around with this dealership initially until Alex reached back out to me. Everyone else failed to return my calls or reach out to answer my questions after they stated that they would. It would be safe to assume that communication is lacking at this dealership. At the end of the day the deal got done and the vehicle purchased was as advertised. I will give some praise as the dealership did do me a solid and reimbursed me to replace my passenger side mirror and this was done through Alex. All in all I think this dealership was fair but not good. Hopefully they do better for future customers, especially for people who are making remote purchases. More
Very shady and untrustworthy company. Charged me 2000$ more than they said they would without notification pre-contract. Not reccomended. Charged me 2000$ more than they said they would without notification pre-contract. Not reccomended. More
Justin Washington and Usher were responsive and helpful through the process—came for one vehicle but left with another that was a better fir for what we were looking for. through the process—came for one vehicle but left with another that was a better fir for what we were looking for. More
Not a happy customer! I bought a 2018 car from this dealership and the car has had nothing but problems since. Two days after purchase it started making an awful noise. I I bought a 2018 car from this dealership and the car has had nothing but problems since. Two days after purchase it started making an awful noise. I took it in to the closest mechanic because the sound was so bad it was scary to drive. It turned out the serpentine belt was about to burst. I called to let the dealership know. I was yelled at by one of the dealers as to why I hadn't brought it to them for the warranty. I then asked to speak to my dealer who worked out with his boss that they would cover the cost up to $200, the bill was $224. A few days later the car started making new awful noises and I called them back. They had me bring it down to have their mechanic look at it. Turned out a wheel bearing needed to be replaced. They fixed that and I managed to make it through another two weeks; and now we're getting closer to the two month warranty ending. Then brake noises started happening and I called the dealer back, now keep in mind I had only had the car for a month and had already lost use of it for over two weeks. They had me bring it back in and said they replaced the brakes. Now, the two month warranty has expired and the same brakes are sounding awful again and it turns out they have to be replaced. I possibly need new rotors now too. I believe whatever their mechanic did was just to get me to the end of the two month warranty, so they didn't have to take care of any more work. I am now paying a car payment each month and I am constantly waiting for the next noise and problem to come up. In short it feels like I bought a lemon and was sold it by this dealership. This is on top of still not having received my license plate. They sent me one new sticker for the license plate, but I have yet to see a new one or my pates. I was told prior to buying this car that it was inspected thoroughly and had to pass some other inspections. This experience has been nothing but a real pain to deal with. Oh ya, my favorite part the plastic the used on the flooring won't come off. I have tried several things and every time I try it just starts pulling up the material on the floor. I'm to afraid to pull it up and do more damage to the flooring, so now I just have plastic on my floor. To say the least I wouldn't recommend this company or suggest them to anyone I know. Besides the guy that yelled at me all other interactions were pleasant and the staff was very nice. This doesn't help me with the issues this car has already had and anything new that pops up here in the near future. If it had only been one issue I wouldn't have left this review, but having to deal with multiple issues with this car immediately has made this a miserable purchase. More