Atlanta Autos

Our No Disappointment Policy -- AA should remove from motto We purchased an Audi Q7 on July 26th from Dwayne. On July 27th, it sat in the shop for over a week to be repaired before we could drive again. We ha We purchased an Audi Q7 on July 26th from Dwayne. On July 27th, it sat in the shop for over a week to be repaired before we could drive again. We had trouble with the vehicle as we arrived home from our trip of 2.5 hours. Our problems started with the two front 12volt outlets not working due to a blown fuse, a clogged AC drain that flooded the front driver/passenger floorboard, a ripped CV boot on the front passenger side, brake pad wires that were cut so the sensor would not appear, all brake pads completely worn to the point the rotors were damaged. Replaced the CV axle, and all brake pads/rotors (I would share pictures if I could attach to this rating). The car was also in need of an oil change. Total bill was $1700. I've been in touch many times with Dwayne and Travis Nelson over the past two months. Neither would give me an answer on how they could help with the issues we incurred. I explained how the service department failed to service the car. I am only seeking assistance for some of the bill. Travis finally called and said his boss would not help me with the cost of the repairs. This is terrible customer service. I shouldn't put all this on Dwayne, because I was told Travis would help. Now, it's not just on Dwayne and Travis, but everyone can see that Atlanta Autos DOESN'T care about their customers and their motto SHOULD say expect disappointment especially if the service dept doesn't do their job and your stuck with a vehicle with major repairs. I should have known after it took 6 hours (even with a credit score well over 800) to buy the car and they send me home with a tank below empty. They gave me a $10 gift card. Wow:) Do yourself a favor and STAY CLEAR! The next time I travel to Atlanta, I'll make sure to stop by and personally tell them thanks for nothing and hand deliver the brake pads along with the wires that were cut. More

Travis Foster was amazing! Went to Atlanta Autos today to look at a car I had seen online. Well I'm glad I came in, Travis was awesome. He was very patient with me while being v Went to Atlanta Autos today to look at a car I had seen online. Well I'm glad I came in, Travis was awesome. He was very patient with me while being very calm and not pushy at all. Got me a great price on my car and couldn't be happier! Thank you to the entire Atlanta Autos team for making this a pleasant experience!! More

Excellence from top to bottom! I would highly recommend! My husband and I visited Atlanta Autos to test drive a Volvo S60 that I found on Cars.com. We were given ample time to browse the inventory without f My husband and I visited Atlanta Autos to test drive a Volvo S60 that I found on Cars.com. We were given ample time to browse the inventory without feeling like we were being monitored by Sales. When we were ready to test drive, Jon Bush was courteous, efficient, honest and personable. We quickly decided that we would be purchasing the car that day. Jon made the entire negotiation process extremely easy, and there was no offer he was not willing to present to management on our behalf. Once a price had been agreed upon, Jon was proficient in gathering all of the required documentation together for signature, Once all of the documents were ready for signature, we were quickly moved to the finance office for signature. All in all, I would guess the entire process took no more than three hours. I had a few mechanical issues with my car once the purchase was complete. Even though they were under no obligation to do so, Atlanta Autos made repairs on my car at no charge to me, and they provided me with a loaner while mine was under repair. They stand behind the product they sell you - there is no buyer beware here. I live in Forsyth, Georgia, which is almost two hours South of Marietta. However, if when I am in the market for a car in the future, I will make the drive to Atlanta Autos. They are a trustworthy group, and probably the ONLY dealership that I actually believe will do right by their customers. More

Great deals and friendly, knowledgeable staff Travis F was super helpful and quick to respond to any of the questions we had. He is very knowledgeable and honest. We had a great experience at Atla Travis F was super helpful and quick to respond to any of the questions we had. He is very knowledgeable and honest. We had a great experience at Atlanta Autos. More

Jeep 2015 Grand Cherokee Purchase My fiancé and I came in to test drive a Jeep Grand Cherokee. Shane was in contact with me before I made my drive to the dealership and was great. When My fiancé and I came in to test drive a Jeep Grand Cherokee. Shane was in contact with me before I made my drive to the dealership and was great. When I got in he had the car pulled up and ready for us but was working with another customer. That is when Sixx stepped in and assisted us the the rest of the way. Both salesmen were easy to talk to and helped us out a lot. Defiantly ask for one of these guys when coming to purchase at Atlanta Autos! More

Great car for the price no pressure Sixx was great was very helpful in explaining the process. Test drove the car twice and was very patient with me. One of the best car buying experienc Sixx was great was very helpful in explaining the process. Test drove the car twice and was very patient with me. One of the best car buying experiences I've had More

Great deal and great service. Flew in from California to buy the Bentley. Sixx was helpful the entire time. FaceTimed to show the car when we first showed interest. We flew in to p Flew in from California to buy the Bentley. Sixx was helpful the entire time. FaceTimed to show the car when we first showed interest. We flew in to purchase the car and Sixx had everything waiting for us and ready to go. Very smooth process. And it was a great price in addition to the amazing service. More

Service after the sale Purchased E class on 08/11 and now it's 09/11 and still having issues with getting things promised done. Salesman was very attentive prior to the sale Purchased E class on 08/11 and now it's 09/11 and still having issues with getting things promised done. Salesman was very attentive prior to the sale and during the inspection of the car pointed out several issues and got the " Oh I'll take care of that" needles to say it's a month now and I'm still waiting. Did a seat repair that looked like it was done by just anyone and after seeing it I asked for a manager to look at it and asked "would you put this on your lot looking like this". I have gone to the dealership 3 times about these issues and not once have they offered me a courtesy ride so I end up taking UBER at my expense. This is getting crazy. Please don't buy from them unless it's like you want it when you purchase. The salesman called, text and emailed prior to the sale now won't reply to any of them with numerous times of reaching out. More

Excellent Service Wonderful experience! Jamie was extremely transparent and helped me find my dream car! Everyone was very friendly and ready to help! Great sales team! Wonderful experience! Jamie was extremely transparent and helped me find my dream car! Everyone was very friendly and ready to help! Great sales team! Thank you! More

We’d recommend Atlanta Autos to family, friends, & coworkers Our Atlanta Autos experience was awesome! Car buying is a time-consuming, arduous process because of the many different variables you consider during Our Atlanta Autos experience was awesome! Car buying is a time-consuming, arduous process because of the many different variables you consider during your decision making process. My family and I were pleased by the stellar service Sixx provided, as well as his knowledge of the Lexus Car that we purchased. I would recommend Atlanta Autos to family, friends, and coworkers. More