Atlanta Autos

Exceeded Expectations!!! This has been one of the best automobile purchasing experiences we’ve ever had. Our amazing sales associate Dwayne Howell assisted us in the purchase This has been one of the best automobile purchasing experiences we’ve ever had. Our amazing sales associate Dwayne Howell assisted us in the purchase of our 2013 Range Rover. If we could give this dealership six stars we would. They personalize your experience and make things happen here. Do yourself a favor and make your next automobile purchase at Atlanta Autos, don’t forget to ask for Dwayne! Blessings, More

Great and Fast Service Jay responded quickly to my internet search, Great and Fast, Friendly, informative service, got me out of there quicker than most , would return for n Jay responded quickly to my internet search, Great and Fast, Friendly, informative service, got me out of there quicker than most , would return for next purchase More

They made it right Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it wasn't for his professionalism I would never have purchased the vehicle. Make sure you ask for Travis👍🏼 More

Happy New Owner of Mercedes-Benz E350 Our experience at Atlanta Autos was one that was nothing but positive. Shane, our Sales Agent was knowledgeable and truly worked on our behalf as the Our experience at Atlanta Autos was one that was nothing but positive. Shane, our Sales Agent was knowledgeable and truly worked on our behalf as the customer, (Thank you Shane). We received a great deal, and Fantastic Service The Finance agent Jeff was top notch and kept everything on a lighter note, which is great when going through a mountain of paperwork . We will most definitely refer Atlanta Autos to everyone we know who is looking to buy a Car and Atlanta Autos will be our only stop when we are in the market of looking for a car again. Thank You Atlanta Autos for providing Great Service. More

Great Sales experience This salesman was top notch! Travis went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his This salesman was top notch! Travis went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I felt like travis really helped me find the right car for me and my needs by the end of the whole process! I would recommend Atlanta autos(Travis in particular) to anyone who is looking for a new or used vehicle. More

Great experience!!!!! This process has been exceptional. We worked with Mr. Khan who was very knowledgeable. The sales manager was also great to work with. They made the wh This process has been exceptional. We worked with Mr. Khan who was very knowledgeable. The sales manager was also great to work with. They made the whole car buying process very easy!!!!!!! I will be referring all my friends to them!!!!! More

Sales Rep was amazing I was looking for something affordable and within budget. Jay was patient with me and very accommodating. He got me into a vehicle same day, something I was looking for something affordable and within budget. Jay was patient with me and very accommodating. He got me into a vehicle same day, something I wasn't expecting. I really appreciate all of his hard work and effort. More

BEWARE!!!!!!!!!!!!!!!!! We drove from Chattanooga to Atlanta Autos to purchase a car. MISTAKE!! They charged $2,000 in fees and when we questioned the exorbitant fees, we w We drove from Chattanooga to Atlanta Autos to purchase a car. MISTAKE!! They charged $2,000 in fees and when we questioned the exorbitant fees, we were told the fees were standard and non-negotiable.... only to find out several days later (when refinancing our car with our local credit union) that the fees were OPTIONAL! We were lied to. In addition, we had to make numerous phone calls in order to get our car registration, which took over 4 weeks (would have been longer if we had not been persistent). We submitted a complaint with the BBB regarding Atlanta Autos and their dishonest fees and the dealership was uncompromising. Terrible customer service. Dishonest. I ABSOLUTELY DO NOT RECOMMEND THIS DEALERSHIP. More

Patience is a virtue Jon Bush was my salesman at Atlanta Auto. He was very patient even when I admittedly was Not.. I questioned everything and he answered all of the ques Jon Bush was my salesman at Atlanta Auto. He was very patient even when I admittedly was Not.. I questioned everything and he answered all of the questions I had with a positive attitude. More

Buyer Beware ***BEWARE!!!! Used cars are AS IS. Meaning, if it falls apart in 6 days like ours did, expect them to treat you like an idiot and play games. Continue ***BEWARE!!!! Used cars are AS IS. Meaning, if it falls apart in 6 days like ours did, expect them to treat you like an idiot and play games. Continue reading if you want to the rest of the story, but in general STAY. AWAY!!*** I wish I could give this place zero stars. Our car had issues 6 days later and they offered to buy it back if we took a 5k loss. My partner and I purchased a car from this dealership. Once he determined the type of car he wanted, we saw that Atlanta Autos had the right car for the right price, so I went over to the dealership to see about purchasing it. When I got to the dealership, they did the usual shark and minnow routine. You walk in, and the sharks start circling to see which one will have you for dinner. I, unfortunately, got stuck with a guy named Frank. Frank, who himself admittedly smokes too much and has short term memory loss, forgot everything we talked about every few minutes. He made the transaction difficult based on his "knowledge" and "expertise". He kept telling us there was "no way" my partner could finance this vehicle. What we ended up doing was BRINGING financing to the dealership; financing he said we'd never be able to secure... from a top tier bank with a low interest rate that THEY could have done. We had to ARGUE with Frank for about a half hour to take off some stupid seat repair warranty and car tracking system he said were mandatory to be added on each vehicle. PS BY LAW you CANNOT require a person purchasing a car to buy any additional products. You can suggest, but you can't lie and say it is required. That practice alone could jeopardize a dealer's license. But what do I know? :) Right away, we had problems with the car. The undercarriage cover dropped on the car and I happened to be in the area so I asked him to have them look at fixing that as well as addressing the outstanding items on the We Owe sheet (we negotiated the fixing of a few cosmetic items on the car). I asked at that time if there was any way to simply switch out of the car into another, we'd honor the per mile charge on the bailment agreement and everything. Through some fuzzy math, he was able to determine that YES, we could trade out of the car, at a 5k loss. Mind you, we had the car for SIX DAYS at this point and in SIX DAYS, they determined the car was worth 5k less than what it was when they sold it to us in need of repair. We talked it over and at first thought we would move forward but due to Frank's lack of communication, professionalism and overall incompetence we decided that we really just wanted the dealership to fix the things on the we owe, address the undercarriage and give us the car back so we could go and sell it elsewhere. Why should we spend our money somewhere it isn't appreciated? Four days after we told them, it's ok just fix the car and we'll take it back, The dealership hadn't even addressed the items on the We Owe that they were legally bound to do as per the contract THEY SIGNED! Frank started texting me, when I text him back I used too many "big words" so he said he wasn't going to read paragraphs.... So, my paragraphs will go elsewhere, like google reviews, yelp, the BBB, etc. In short---- DON'T buy from Atlanta Autos if you don't want the car to fall apart in 6 days OR if you expect professional customer service. The auto industry is changing and that is why places like Carvana and Carmax are winning because places like this aren't transparent, take too long to get things done, and only care about you if you're in the show room at that very moment spending money. Very sad! This could have been an easy transaction where everyone was happy. Instead this guy has made what should be a great experience ---- my partner buying his first car ---- into a nightmare. Buyer, beware. Visit and make your own determination, just watch their behavior. More