Atlanta Autos

Paid the staff off just to get Robbed with lemons Me and my brother and our wives went to Atlanta auto 6/18/19 to get 3 cars and we were told our credit scores weren't any good and they were in the 70 Me and my brother and our wives went to Atlanta auto 6/18/19 to get 3 cars and we were told our credit scores weren't any good and they were in the 700 range ,anyways after being sold some lemons the worst experience I had in my life ,after paying off the salesman and the finance guy to make our credit scores and everything else better it gave us interest rates like 21.30% and got sold warranties for 24,000 miles or 2 years which ever first which was 4000 dollars you could tell we were dealing with snakes I showed no check stubs ,no income tax receipts nothing after my brother had paid the salesman and after he went to back to see the finance guy he came out and said the finance guy told him to go get the money back from the salesman which was $2500.00 and the finance guy told him to pay him the money because the salesman guy was being greedy so he was like he was the one to make things happen so he cut the sales guy out ,so my brother told me not to give the sales guy any money via. The finance guy so just as he was telling me this me and my wife was approached by the sales guy that my brother had got his money back from and he kept pressuring me to give him my 2500.00 dollars because my credit score wouldn't let me get a loan so if I didn't pay him I wouldn't be getting a car so I told him to let me go outside to get it to dodge him from giving him my money so he continued to look for me outside and I was avoiding him until my brother came out and when he did he told me to go ahead and speak with the finance guy and to make sure I got a warranty just to be safe ,so me and my wife went in and I gave him his payoff and that's when he started telling me a million lies ,he told me that the car price was all I owed being that I never bought a car at dealership I was trusting him thinking he had saved me from the sales guy devil, but he sold me a warranty for 4000.00 a 24,000miles 2 year warranty power train and I asked like 5 times how much did I owe I mean everything and he told me 32,000 ok so my brother leaves in his two cars a audi a7 2015 and a 2015 Maserati and I left with a 2015 jaguar portfolio ok we were told since we paid off these crooks that we wouldn't have a problem when we needed help ok so my brotherschedule Maserati motor blew in like 3 days and my car broke down like 3 weeks after having it so my brother is going on 2 months and they are giving him the run around with his warranty and mine is at Hennessy jaguar and they told me it would take 4500.00 dollars to fix my failed injectors and my warranty is saying they don't cover after calling atlanta auto and getting the run around I told a few of their managers about me and my brother paying off their staff but would tell them the names so now they're more worried about who we paid tgen helping us with our cars ,these are crooks they ask for payoffs and lie to you about your credit scores so they can trick you I don't want the car got me a attorney my brother does also and we gonna take these crooks to court don't buy cars from these people but if you just have to find the right ones which is probably all of tgem will take money to change you scores or however they get you approved,take my advice this just happened month ago so they're still up to there old tricks ,my wife has lost her job do to the lack of transportation so we thinking about suing also because she is very depressed More

Horrible Experience We went to Atlanta Autos on Friday, July 5, to find my daughter a replacement vehicle after she totaled her car. We wanted a safe car for her that w We went to Atlanta Autos on Friday, July 5, to find my daughter a replacement vehicle after she totaled her car. We wanted a safe car for her that would not give her any problems and last her at least 5 more years. The entire experience has been an extreme disaster: 1) When the salesman, Terry, wrote up the deal sheet, he was charging 9.7% ad valorem tax. When I asked him to explain why and told him the tax in GA should only be 7%, he just kept saying that the computer calculates it. We went back and forth until he got the sales manager, Six. 2) Six shooed Terry away and told him to go away and let him deal with it....in front of us. It was very awkward for us as the customer to witness the condescending way in which Six treated Terry (even though we were frustrated with Terry, it was a very unprofessional way to handle the situation). 3) We found several issues when we test drove the car: vent clips broken, sun roof shade disintegrating, paint faded. Six gave us a "We owe" stating that he would order the parts at cost and we would pay the cost but no labor. When I asked him how to proceed with the repairs, he stated "call me Monday and remind me". Why do I have to call to remind him? 4) Upon bringing the car home for our daughter, we realized that the driver door does not unlock with the remote, although all other doors do. The only way to unlock it is to climb inside and pull the door handle. Thinking back to the test drive, we remembered the salesman leaving the door open for us. He must of realized when he went to get the car that there was an issue when he tried to open the driver door and HE NEVER MENTIONED ANYTHING TO US. 5) We also rolled the front passenger window down when we got home, and now THE WINDOW WON'T CLOSE!!! We called Terry to complain on Saturday, July 6. He wasn't very helpful so we asked to speak to Six. We were put on hold and then Terry came back on the line saying that he spoke to the service manager and we should bring it in so he could look at it on Monday. My husband then called Six directly to let him know everything that was going on and that it seems they should have known about these issues. Six snapped back that it was our responsibility to find all these problems ourselves. My husband and I have bought many many cars over the years. We are loyal customers when treated right. This entire experience has been a nightmare for us and is adding to my daughter feeling deflated after her car that she loved was totaled. We feel like we got swindled from beginning to end. The dealership is beautiful, but underneath, it seems that it's just another sleazy used car shop with lipstick on. More

Worst experience Sales manager Kay Tyler total jerk, was interested in $140k car, sorry to say that I won’t be buying anything from this dealership ever, never got tre Sales manager Kay Tyler total jerk, was interested in $140k car, sorry to say that I won’t be buying anything from this dealership ever, never got treated like this and we are not talkin about a $10k car. More

2015 BMW M4 Attempted to purchase a 2015 BMW M4 as an out of state buyer. Car looked great in photos and the Salesman Parrish seemed honest enough to acknowledge Attempted to purchase a 2015 BMW M4 as an out of state buyer. Car looked great in photos and the Salesman Parrish seemed honest enough to acknowledge it would need a new set of rear tires. Unfortunately the amount of add on Dealer costs are crazy high and we couldn't make a deal despite a $400 diff I offered to split 50/50. Followed up w Kai the Sales Manager and despite expressing interest in a deal and "reserving it" he never sent figures or got back to me despite a number of texts and calls. Frustrating and makes you wonder what else was going on. Buyers be careful as per all the other reviews and disastrous BBB complaint history. Good luck! More

Bought a 2018 BMW Lemon. Warning, don't buy from them!! Check them out with the Better Business Bureau. In Jan. 2019 I purchased a 2018BMW 430i. In April 2019 the check engine light came on. I took it to Check them out with the Better Business Bureau. In Jan. 2019 I purchased a 2018BMW 430i. In April 2019 the check engine light came on. I took it to a BMW dealership and was told my car did not have a manufacturer's warranty because it had been totaled. Atlanta Autos misrepresented the value of the car to me. Always have a car inspected by a mechanic you know and trust before you buy it. Lesson Learned the hard way. More

Thief’s and liars Finance manager lies about what is on the contract. All the hidden charges are xxxxxxxx. They went as far as to put a service warranty my car that alr Finance manager lies about what is on the contract. All the hidden charges are xxxxxxxx. They went as far as to put a service warranty my car that already has warranty. After months of them saying they would resolve it they didn’t. Cost me several thousands of dollars and now I have to waste my time and money in court. If this is still up it hasn’t been resolved. More

Purchased my 6th car from here! When it comes to buying a decent auto car, I always trust the folks at the Atlanta Autos dealership. They have a wide variety of car selection with co When it comes to buying a decent auto car, I always trust the folks at the Atlanta Autos dealership. They have a wide variety of car selection with competitive prices. Customer service is exceptional - from the moment you walk into the dealership, you are treated with respect, urgency and care. I’ve purchased several cars from this dealership and am extremely satisfied with the quality of the vehicles. I would recommend this dealership to anyone looking to purchase a reliable car. More

Awesome Sierra Jones helped me above and beyond to get my dream car. She has a wonderful Personality and she’s very professional. I will be back for my next c Sierra Jones helped me above and beyond to get my dream car. She has a wonderful Personality and she’s very professional. I will be back for my next car!! More

Excellent customer service, and reasonable pricing Excellent dealership. All our questions were answered and addressed quickly. No problems or complaints. King Solomon is the best! Would highly recomme Excellent dealership. All our questions were answered and addressed quickly. No problems or complaints. King Solomon is the best! Would highly recommend once again to anyone. Our finance rep Ronald was friendly and amazing! More

Very unprofessional, unethical, and downright disrespectful. I'm extremely disappointed in your service (Jay) and we barely had gotten started in the process. My husband and I were looking into a vehicle at you I'm extremely disappointed in your service (Jay) and we barely had gotten started in the process. My husband and I were looking into a vehicle at your dealership, out of state for us, upon which you tacked on nearly $3,000 in fees. Charging $245 for a title transfer that should cost $18, trying to charge $800 for a paint and interior service, $500 for etching services, and $700 for documentation fees (that really shouldn't be more than $400). Upon asking if we could drop the paint/interior fees and etching services we received a text message agreeing and asking us how soon we could send in the payment. I found this extremely rude given our communication had been 100% via phone. My husband called to let him know we were no longer interested and Jay hung up on us. I was shocked at how disrespectful he was. From this point forward, I will not even entertain looking at an ad if the car is from your dealership. I don't even know how you can operate a business with this level of ethics. Very unprofessional, unethical, and downright disrespectful. More