Atchinson Ford Sales Inc.

Used car purchase Great place to be. Chris is the most down to earth person I know. Very knowledgeable, helpful, trustworthy and patient. Would recommend this dealersh Great place to be. Chris is the most down to earth person I know. Very knowledgeable, helpful, trustworthy and patient. Would recommend this dealership to my family and friends. More

Please go see Jessica Carter for all your Ford needs. She's the BEST. She treat's you like family a no bs girl shoots straights from the hip. Cannot go wrong! She's the BEST. She treat's you like family a no bs girl shoots straights from the hip. Cannot go wrong! More

Used car purchase Chris Rogers is the best sales person. I recently got a used mini van and just had the best service. All staff are nice. I recommend this dealershi Chris Rogers is the best sales person. I recently got a used mini van and just had the best service. All staff are nice. I recommend this dealership More

Great Dealership Salesman: Dale Derrick - I came in to see a couple vehicles. Originally wanted an Acadia, but changed my mind. I canceled my appointment because of Salesman: Dale Derrick - I came in to see a couple vehicles. Originally wanted an Acadia, but changed my mind. I canceled my appointment because of snow - No problem. Came in the following day to see a Buick Enclave and a Ford Flex. Drove both, but went with the Buick in the end (both were very nice, so it was a pretty even fight). Dale let me take the keys and go test things out as I saw fit. He made the whole process painless, and pressure free. I highly recommend him. More

Made me happy. Manager jumped right in at every step. Everything was easy and rather quick. I didn't realize I needed an Escape until I drove one and they got me i Manager jumped right in at every step. Everything was easy and rather quick. I didn't realize I needed an Escape until I drove one and they got me in. Just great all around. More

Highly recommend. Went and looked for a car for the wife. We have always used Atchinson Ford to buy our vehicles. We have used the same sales rep for at least 15 year Went and looked for a car for the wife. We have always used Atchinson Ford to buy our vehicles. We have used the same sales rep for at least 15 years and would highly recommend Chris Rogers. Always feels welcoming as soon as you walk thru the door. If I could give 10 stars i would. Never been disappointed. More

Purchasing a vehicle My experience was Chris Rogers was excellent. Is very helpful And respectful. Show Room was clean the vehicle about with spotless and the gas tank was My experience was Chris Rogers was excellent. Is very helpful And respectful. Show Room was clean the vehicle about with spotless and the gas tank was.. nice touch. Thanks I love the vehicle More

Bait and Switch Service! Had a horrible experience today at Atchinson Ford Service. I brought in my Ford Fusion for what I was told was a “under extended warranty” repair cos Had a horrible experience today at Atchinson Ford Service. I brought in my Ford Fusion for what I was told was a “under extended warranty” repair cost. I am a auto engineer and did my homework. Read out the code(granted the code is generic for multiple issues), to narrow down the area, and researched online and with friends in the industry. Found out what was the root cause. I called their service, explain the situation and asked specifically if it was this part that needed replaced, is it covered. The answer from the Service rep after looking up the VIN and other things(I don’t know what exactly)….YES. Charge would be $100 deductible. He did state that the car needed to be brought in to confirm it’s this part. For this there is a $110 diagnostic fee. So after I gave it for service, they stated that the error code was due to 2 things. 1 was a unrelated issue and the other was to EXACTLY the valve that was suspect and I was told covered. However, now Atchinson stated that it is NOT COVERED and either I pay $340ish to fix it OR I pay $110 for the diagnostic fee and just take the car. After I discussed the situation with the Service Mgr and explained the situation, he basically said his guys would never do that and Pay the $110 or $340, end of story. When I stated I was rather looking for a compromise of 50% due to the communication error, he state will not do. We also got into a heated discussion about customer satisfaction and how he would not be willing to compromise over $55 and instead lose a customer. I stated just give me the car back but I will never come back to them for the deceptive practices and lack of customer service, he said fine. I have a history of service their but after this, sorry, no more. I only write this today to make others aware of this. Please be advised if you ever use them for this kind of service! More

Very helpful salesman. Chris Rogers went over and beyond being helpful. He made my new/used car experience very easy and he was very helpful providing the information neede Chris Rogers went over and beyond being helpful. He made my new/used car experience very easy and he was very helpful providing the information needed. More

Fog Light I want to personally thank The service team for replacing the my fog light on my Ford Escape. The entire staff was very helpful and professional. I want to personally thank The service team for replacing the my fog light on my Ford Escape. The entire staff was very helpful and professional. More