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Atamian Honda
Tewksbury, MA
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Service was great; John was very respectful and professional. John also made himself available through email and phone; communication was through and clear. Work was done quickly as requested. J professional. John also made himself available through email and phone; communication was through and clear. Work was done quickly as requested. John even came in on one of his days off to help make sure I got my car before I had to leave for school. Work was also very detailed (he covered everything). John was very approachable and friendly. I felt comfortable dealing with him. The price he offered was also the best. Because of all these factors we had a great overall experience, and I would definitely recommend others to do business with him. More
Our buying experience at Atamian was very satisfactory, and the salesperson and other employees we met were very friendly and helpful. The only hitch was that Honda had not sent the Certificate of Origi and the salesperson and other employees we met were very friendly and helpful. The only hitch was that Honda had not sent the Certificate of Origin to Atamian along with (or in advance of) the car. This caused some confusion between the time of the purchase and the delivery. More
Excellent dealership experience. Not a pressure cooker, willing to bargain. Didn't use any intimidation techniques like bringing the manager out to talk to the customer. Very focused on customer sa willing to bargain. Didn't use any intimidation techniques like bringing the manager out to talk to the customer. Very focused on customer satisfaction. Will buy all my Hondas from Atamian in the future. More
They advertise a sale, special vehicle, financing deal, etc. then suddenly run out of stock, financed too many deals under the special special, or find some other pathetic reason to not honor their adverti etc. then suddenly run out of stock, financed too many deals under the special special, or find some other pathetic reason to not honor their advertisement. Tim Sullivan does not return phone calls nor does he know what he's talking about. He is almost as pathetic and slimy as the sales manager, John Crowley, and the finance manager, Jimmy Pretty. They tell you anything to get you to agree to a deal then they change the terms and lie through their teeth - if you can ever get them on the phone after you walk out the door. They lie about service records and fixing any item that needs repair and most of all, they can't stand behind their products because they are only interested in hitting the numbers without doing any of the honest work. Honesty - yeah that's a word they don't know. More
I contacted 6 different Honda dealers for e-quotes on a CRV LX. Bill Goulette of Atamian was the quickest to respond and was the most informative. He spelled out the cost of the CRV as well as any addition CRV LX. Bill Goulette of Atamian was the quickest to respond and was the most informative. He spelled out the cost of the CRV as well as any additional expenses I could expect. No other dealer did this. It was also a great price. Only one other dealer even came close. I decided to delay my purchase due to personal reasons and Bill checked back periodically in a professional and non-pushy way. I finally went in for a test drive and Kevin Collins (Sales) was friendly, helpful, and extremely informative. There was no haggling over price. However, we did go back and forth on the value of my trade. I wasn't at all happy with their first offer, but they eventually met the minimum that I had in mind. This was the only part of the transaction during which I felt pressured. On the day that the CRV was to be ready, Kevin Collins kept in touch letting me know when each step had been completed (installation of a remote starter, insurance, plates). When I picked up the CRV, Kevin took his time in going through everything in the vehicle with me. He also showed me the service department and had me speak with a service representative. I would highly recommend this dealership. Thanks Atamian! More
Yes I would. This is my first visit to Attamian, and I am very pleased with the deal I received. I am also very thankful for the professionalism and friendliness that I received while dealing whit the sales very pleased with the deal I received. I am also very thankful for the professionalism and friendliness that I received while dealing whit the sales people and the financial department. I am looking forward to working with their service department as well. More
I couldn't be more satisfied with the service I received from John. He was extremely friendly and easy to work with. My daughter also purchased from him in March. I love the car and he has contacted me t from John. He was extremely friendly and easy to work with. My daughter also purchased from him in March. I love the car and he has contacted me twice to make sure everything was satisfactory. I would definately recommend him and Atamian to my friends and family. I was also very pleased with the pricing we eventually agreed upon. Everyone worked with us to make sure we were able to get the car we wanted. Thanks very much to all, especially John!! More
The Atamian people were very responsive, friendly and made the buying experience enjoyable and efficient. They exceeded our expectations in every way, including price! Our first contact was a salesman, T made the buying experience enjoyable and efficient. They exceeded our expectations in every way, including price! Our first contact was a salesman, Tim, who did a great job of explaiing the various moadels and available deals. We then contacted 5 dealerships via the web for pricing. Atamian's web manager, Bill, was the first to respond, asked all the right questions and prvided the most thorough, on-point quote of any of those we contacted. His prices were also the lowest (by far!) I highly recommend Atamian if you're interested in a Honda. More
Our experience was very good. Ray was very helpful and straight forward and never too pushy. He followed up and that's why we ended up buying the car. Also my test drive with Shane was very appreciated. straight forward and never too pushy. He followed up and that's why we ended up buying the car. Also my test drive with Shane was very appreciated. He was great and you can tell he loves cars and knows how important they are to people. He was helpful. Ray did everything we asked and seemed to understand where we were coming from. (as far as taking our time, asking questions, he didn't talk down to us.) And the truck was incredibly clean when we picked it up. My husband couldn't believe it. We'll come to you guys for our Jetta. Great experience all around. Financial stuff was not quite as warm and fuzzy but it's numbers and the guy was pretty nice. More
I had interacted with Bill who is the internet sales manager and he gave me very reasonable pricing of the model.Upon reaching the showroom he introduced me to Kevin Collins who again was very friendly manager and he gave me very reasonable pricing of the model.Upon reaching the showroom he introduced me to Kevin Collins who again was very friendly and answered all my queries. At no point I felt intimidated nor did they tried to push me into buying other stuff. The process was very smooth and they took care of everything. I got the car in very good condition with everything they had promised. I have such a pleasurable experience at Atamian and I highly recommend it to all prospective buyers. More