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Atamian Honda
Tewksbury, MA
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They are a very "high tech" dealer. I was able to pretty much finalize the entire deal through e-mail and chat (yes they have a live chat agent during business hours!) and also looked at the exact car I wan much finalize the entire deal through e-mail and chat (yes they have a live chat agent during business hours!) and also looked at the exact car I wanted to buy in their inventory on line. No pressure on the sales floor either. I was able to walk in with the price I was quoted on the web (which was the best among all dealerships I dealt with in the area) and walked out with the car in a matter of 2 hours. Financial department was also very knowledgeable. They explained all the financing options thoroughly. I wasn't quite happy with the interest rate but it was either cashback or a good rate. I picked cashback. Overall, a very pleasant experience. I would recommend you shop them last because that's where you're likely to get the best deal! More
After reviewing several dealers, the Costco program does take the guess work out of the dealer and customers. Both parties can get the deal done and have a constructive experience. The sales people were f take the guess work out of the dealer and customers. Both parties can get the deal done and have a constructive experience. The sales people were friendly and helpful, which make it a good shopping experience. More
I had a price from Bill Goulette who handles internet sales and assurance that they were participating in the clunker program. I arrived at the dealership with all this in writing, and was told by sales sales and assurance that they were participating in the clunker program. I arrived at the dealership with all this in writing, and was told by sales that they gov't rebate could be applied only if I paid the full MSRP for the car. Since I had already negotiated a price $3000 less than the MSRP, this effectively gave me a rebate of $1500 and put the remaining $3000 in pocket of Atamian. The fact that I had discussed the details of the clunker program several times with Goulette, that I had all this in writing with a price good until the end of July, meant nothing. When I asked why the rebate would apply only to the MSRP, the salesman actually replied: "So we can make more money." He also told me: "We call around--this is how everyone else is doing it." I emailed Bill Goulette who blames the government for not responding fast enough to email requests. To quote directly from his emails: "So you can be mad not my fault the government will not release money so what am I to do? We can't take any deals until they do what they say. Its the government program and it doesn't work but people get mad at us. The site didn't work most the day so if you get upset with me or my sales rep I understand but we are wasting our time trying to help people and we can't get there money. Guess what not our fault." I told him I was happy to wait for the gov't response if he would honor the price, but no deal. I went to another dealer, got a better price, filled out the gov't paperwork, and was done in 90 minutes. We've bought cars from Atamian before, but NEVER AGAIN! More
The staff was a bit TOO friendly. Having people we hadn't even dealt with come up to shake our hands and congratulate us on our new car got to be a bit much. It would have been nice for one to say 't hadn't even dealt with come up to shake our hands and congratulate us on our new car got to be a bit much. It would have been nice for one to say 'thanks' instead. However, they certainly were welcoming. Bill Goulette was very patient with my process to reach a decision between dealers although I suspect I was driving him crazy! John Pudlo handled the actual sale and was very professional. We appreciated the fact that he made it go quickly. More
The entire process went smoothly, from the on-line quote to picking up the car. I received a follow up call from Bill Goulette minues after requesting an on-line quote; and minutes later received an email to picking up the car. I received a follow up call from Bill Goulette minues after requesting an on-line quote; and minutes later received an email confirming the quote Bill gave me. The quote included all fees. (Bill was very responsive - the few questions I emailed him, he immediately replied to via email.) It was the best offer I received and there were no "hidden surprises" in what I was to pay. Shane Battle was my salesperson and was very accommodating. When I questioned if one of the features in the car I test drove was working correctly, he immediately let me test another to confirm everything was ok. Jimmy and Joe in Finance were very easy to work with, there was no pressure such as I have experienced in other dealerships. And finally, the car was ready when expected,Shane explained the features and answered my final questions. A very positive car buying experience. More
it has a really good customer service that help find a it has a really good customer service that help find a good and satifie car for my self as a student and daily driving. also they have a really goo it has a really good customer service that help find a good and satifie car for my self as a student and daily driving. also they have a really good finance option for me which i can afford for my monthly payment. over all the car is good for me to drive everyday right now, i'm recommend this dealer. More
I shopped for 2 months seeking the most competitive price and amicability of the team at the dealership. Atamian exceeded my expectations all around! I had 18 quotes to choose from. Bill was the most respo and amicability of the team at the dealership. Atamian exceeded my expectations all around! I had 18 quotes to choose from. Bill was the most responsive, and consistent with no hidden fees etc. John D. and Bill G. made certain that the car was delivered to me at my home in NH on the rainiest day of the summer. I would buy from Bill and John in a heartbeat again. I am proud to have the "Atamian" logo displayed on my Honda Accord EX-L in White Diamond Pearl! Joe baker took care of my paperwork in under 15 minutes and was the consummate professional! I highly recommend Atamian for the purchase of your next Honda. Expect a delightful experience! More
Funny Story...I entered the Honda dealership asking directions to a Toyata Dealership up the road, and Johnny Pudlo greeted me right away and offered to help. Very kind (gave me directions) and cordia directions to a Toyata Dealership up the road, and Johnny Pudlo greeted me right away and offered to help. Very kind (gave me directions) and cordial (smiled a lot), and was then inquisitive about my interest in a new car. When he asked, 'Why not look at a Honda since you're here?" I was intrigued... he was very informative, knew what he was talking about, as I had already done my research on HOndas and Toyotas, no pressure, showed me a CRV... and the rest is history! I bought my first Honda today! I love it! BettyAnn Singleton More
This was a great and efficient car buying experience. I would recommend Ray Leduc and Atamiam to anyone. I needed a new care and had decided on a Honda Civic. At first we looked at a used vehicle. The sav would recommend Ray Leduc and Atamiam to anyone. I needed a new care and had decided on a Honda Civic. At first we looked at a used vehicle. The savings did not make sense since. I had reviewed the figures on the internet before going into the dealership. Ray presented our offer and we had a deal quickly. Thank you for taking out most of the haggle normally associated with buying a new car. More
I went to Atamian Honda looking to lease a small SVU. We were introduced to John who was extremely friendly and easy to work with. First he went through through the car (Honda CRV) showing us the logistics were introduced to John who was extremely friendly and easy to work with. First he went through through the car (Honda CRV) showing us the logistics and where everything was located. He then gave us plenty of time to check out the car ourselves without any pressure. Once we had decided to look over some numbers, John led us into the dealership and offered us comfortable seats and refreshments. The numbers were extremely reasonable and once again John advised us without any pressure. I should also mention there were several other employees that assisted us in the entire transaction (Jimmie and John) who were also professional and pleasant. Overall my experience there was positive and I look forward to purchasing another car there soon. More