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Atamian Honda
Tewksbury, MA
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John was great, I initally came in to check out used cars for my husband but ended up upgrading my 2007 crv for a 2010 crv. John was fiendly and informative. John came in on his day off just to take care of for my husband but ended up upgrading my 2007 crv for a 2010 crv. John was fiendly and informative. John came in on his day off just to take care of me.. I would definately recommend john to any of my friends.. More
Mr. John Desrochers, was very knowledgeable about the Honda CRV that we inquired about and finally purchased. He was outgoing, friendly and courteous. This made us very comfortable working with him. Af Honda CRV that we inquired about and finally purchased. He was outgoing, friendly and courteous. This made us very comfortable working with him. After visiting several other dealerships, we felt there was no comparison with either Mr. Desrochers, the service, or the car we purchased. We would gladly recommend this dealership to anyone wishing to lease or purchase a car. More
My visit to Atamian Honda was low pressure and Ray Leduc was helpful trying to locate the ideal car for me. Following up on the internet and receiving a phone call with a competitive quote was great. The was helpful trying to locate the ideal car for me. Following up on the internet and receiving a phone call with a competitive quote was great. The paperwork process was fairly painless as well. I recommend this dealership to anyone. More
The gentlemen that I had the pleasure of doing business with at Atamian Honda were all courteous, professional, and actually made the buying experience enjoyable and affordable. I look forward to referring with at Atamian Honda were all courteous, professional, and actually made the buying experience enjoyable and affordable. I look forward to referring friends and family to Atamian Honda. Thank you so much for selling me my 'first' choice vehicle, a 2010 Honda Pilot, but also peace of mind! More
The people I dealt with were very helpful from the first. They followed up often and took care of everything for me in a timely manner. They went out of their way to find the car I was looking for and hone They followed up often and took care of everything for me in a timely manner. They went out of their way to find the car I was looking for and honered the price I was quoted on-line. I would use this dealership again for my next car purchase. More
Purchase process of a new 2010 CRV was stress free. Price quoted was honored and vehicle of choice [colr/model] was in-stock. All additional expenses and fees were clearly articulated upfront and Price quoted was honored and vehicle of choice [colr/model] was in-stock. All additional expenses and fees were clearly articulated upfront and there was no additional pressure brought to be to purchase any add-on warranty. More
The sales and finance staff were incredibly professional, positive, and very enjoyable to work with. It was the best car buying experience I have had yet. While there are other Honda dealerships closer to positive, and very enjoyable to work with. It was the best car buying experience I have had yet. While there are other Honda dealerships closer to my house, I would drive out of my way again to have the pleasant interactions and excellent service provided by Shane Battle, Bill Goulette and Jimmie Pritts at Atamian Honda. Shane Battle was the best salesperson I have interacted with and would highly recommend him to my friends, family, and colleagues. I love the car and can honestly say I enjoyed the whole purchase experience. More
Our salesman, Chris Oake, was extremely easy to work with - he was respectful, patient and very informative. He also was extremely diligent about following through with all details and making sure all of ou - he was respectful, patient and very informative. He also was extremely diligent about following through with all details and making sure all of our questions, issues, concerns, and needs were addressed. I would make a point to work with Chris again in the future. More
Received an internet discount from Bill Goulette, who was very courteous on the phone. Went into the dealership to buy the car on 9/23 and asked for Bill. Randy said Bill was at a meeting and not available very courteous on the phone. Went into the dealership to buy the car on 9/23 and asked for Bill. Randy said Bill was at a meeting and not available. So we showed Randy our Internet Special. I was prepared to put down a deposit and return with the balance to pick up the car. I expected a check for my totaled vehicle within the week, or would have to get the balance from a CD. Randy said if we don't put down the whole amount 'today' the deal was off. He brushed us off rudely with a 'see ya later handshake' and "I can't be bothered with you' attitude. He said even if I came back the next day the car might be gone. My husband became upset at Randy's attitude and wanted to walk out. I still wanted to buy the car (what I came in for). Randy then said I could finance it 'today'. Not what I wanted to do, but I asked what fees would be for me to do that and then prepay within the week. He said no prepay fees, but would not let me know what the other fees would be. I was only considering financing for his benefit, so was upset that he could not let me know what the costs would be to me. My husband wanted to walk, but I came in to buy a car and wanted to finalize. Randy drove a wedge between us. Really uncomfortable, non-yielding, and 'my way or the highway' attitude. Very tiring for me recovering from a head-on collision. So we walked. Later that day, we started the process over with other dealerships. We made the same deal with Herb Chambers that afternoon for the same car. They gladly took our deposit, got the registration and title taken care of, and we picked up our new car the next day. AND they were such a pleasure to do business with. They knew we wanted to buy that car, and they helped us make the deal. No hoops to jump through or rude behavior or pressuring tactics. More
When I started contacting dealers online for quotes on a CRV, Bill responded quickly with a great quote on the exact make/model/trim I requested, with a full breakdown of all fees (registry, inspection, etc CRV, Bill responded quickly with a great quote on the exact make/model/trim I requested, with a full breakdown of all fees (registry, inspection, etc.). Several other dealerships gave barely-under-MSRP quotes or responded with things like “Come on down for our Labor Day BBQ sale!” instead of providing availability and price, so this helped set Atamian apart. When we went in, our sales person, Jimmie, was great about showing us features and walking us around the lot to see first-hand what the different exterior/interior color options looked like. (They had the exact colors in stock that they said they did, which made this much easier.) Also, this may seem like an odd thing to mention, but I really liked their test drive route; it had a good mix of highway driving, local roads, smooth roads, and bumps. At one point, after some professional negotiating on both sides, it seemed like there might be a problem with how our whole price/trade/financing deal was going to go together. We thought it might not work out and were ready to go to another dealership (which we didn’t really want to). But then Bill stepped in, fully resolved this, and basically saved the sale. The finance person, Joe, finished things quickly and professionally (worked quickly without rushing us, let us know about the add-on options without being pushy, and explained all the documents). Overall, a great place to do business. More