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Atamian Honda
Tewksbury, MA
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Bill Goulette was very helpful and provided me the price quote and other detailed information for my new car via emails. He makes my purchase very straight forward and quick. Kevin Collins was the sale pe quote and other detailed information for my new car via emails. He makes my purchase very straight forward and quick. Kevin Collins was the sale person who assisted me on test drive, and picking the vehicle. He is very friendly and very knowledgeable on my Honda Odyssey. He answered all my questions in a very professional ways. I can't believe that I can buy my new car and pick it up on the same day. I strongly recommend Bill and Kevin for their wonderful work on making my purchase experience so smoothly. More
This Honda purchase was my fourth in a row, so I guess I am a devoted Honda customer. I also felt I was devoted to Commonwealth Motors up until I made contact with Atamian. The car itself needed no addition am a devoted Honda customer. I also felt I was devoted to Commonwealth Motors up until I made contact with Atamian. The car itself needed no additional marketing or sales information as I knew what it was and what to expect for cost. The personnel at Atamian is what stood out above the rest. William G. was extremely responsive and clear in his approach and numbers (no 'used-car salesman techniques') via the internet and email. I had requests out to 4 dealers via Autotrader.com and William was the only one who responded with actual numbers and in less than 12 hour turnaround. This made a big difference as just getting a response with no real value other than a request to follow up I feel was not an effective use of time/effort. William made quick and valuable contact. In addition to the honest approach by William, the customer service I received at Atamian was certainly continued with Steve Redding. Steve was honest to the point and personable. He spent all the required time with me and my family (2 kids under 6 can be trying). We did not seem rushed in any way. Steve was one of the better salesmen I have experienced in quite some time. In addition to the day of the sale, I came back a few days later (Tuesday evening)to pick up the vehicle. At this point the sale was complete, however Steve took all the time to properly close the deal and introduce me to the cars functions and make sure I was informed and satisfied with the product and Atamian. Steve did an exceptional job positively representing Honda AND Atamian Motors. I have and will continue to recommend Atamian to friends, family and colleagues. The Honda product sells itself, however Steve and William sold me on Atamian. Regards, Scott Nickerson More
The best part of our visit was Jimmie Pritts, who did the paperwork and Jimmie Tringale our salesperson. They were very helpful and friendly. Jimmie Tringale even dropped off one of our new cars at our hou paperwork and Jimmie Tringale our salesperson. They were very helpful and friendly. Jimmie Tringale even dropped off one of our new cars at our house after hours. The worst part of our experience was all the stereotypical haggling - we spent hours going back and forth about the price. In addition, I think the $1500 certification fee should be included in the listed price, not an add on after the fact. It's very misleading. Overall, I thought the dealership looked great and I heard that they are fantastic on the service end. More
The team at Atamian made me feel very comfortable in there approach in how knowledgeable they were. Jim came in on one of his days off,and stayed late,to make the purchase as smooth as possible and at t there approach in how knowledgeable they were. Jim came in on one of his days off,and stayed late,to make the purchase as smooth as possible and at times that were convenient to me.I give them 5/5! More
I would like to give a score higher than great -- I received exceptional/outstanding service from every person I came in contact (although I do not have everyone's name). Email responses to my requests received exceptional/outstanding service from every person I came in contact (although I do not have everyone's name). Email responses to my requests were quick, informative, and never demanding or pushy. Once I made the decision to purchase with Atamian Anthony Delisi, handled the process in an efficient, friendly manner wherein he lead me through the steps and also had me consider my loan through Honda instead of another financial institution. Although Anthony proposed to use Honda for my loan he was not overbearing so leaving me with a clear mind to make a decision -- I did go with the Honda loan. Another gentleman assisted with the approval of the loan and yet another gentleman handled the application process. Atamian's financial agents were friendly and knowledgeable in their presentations. One evening I returned to Atamian without an appointment and everyone was willing to assist me and make things happen; including the service department due to questions I had relating to an idle. Atamian employees are an exceptional breed -- you feel no pressure, relaxed in making decisions - not in haste, they are friendly, professional and knowledgeable -- you could not ask for a better representation. I cannot express enough the outstanding experience purchasing a vehicle through Atamian, other dealership -- not just Honda -- certainly can learn many a thing from the Atamian employees -- they treat you respectfully, professionally and obviously they want to make the sale, but you do not get that sense from your employees which to me is a great quality. I drove away with my new vehicle knowing that if I had any questions, problems I could return without hesitation to Atamian. I would have no problem referring family and friends to Atamian. Thank you. More
Kevin and the others with whom we interacted at Atamian Honda were friendly, helpful and pleasant to interact with. We had purchased our 1999 Honda Odyssey at Atamian and have had it serviced there as wel Honda were friendly, helpful and pleasant to interact with. We had purchased our 1999 Honda Odyssey at Atamian and have had it serviced there as well over the years. Our experiences have always been positive and this most recent encounter was no exception. We were treated respectfully, efficently and as valued customers. More
Our experience was very positive and we enjoyed working with Edwin as our sales person. Atamian's relationship with Costco and the Costco price made our dealings easier. We felt we had the necessary inform with Edwin as our sales person. Atamian's relationship with Costco and the Costco price made our dealings easier. We felt we had the necessary information during the process. There seemed to be less risk involved with a dealer cost starting point. Buying a new car has always been a difficult negotiating environment due to matters of car sales tactics and problems of trust. The Costco reputation and backing added to our comfort level that we were making an informed purchase. Susan & Joe Sheedy More
This was the 2nd vehicle that I have purchased from Atamian and both times it was a great experience and that is why i went back. I was never hassled by the sales department and I like that about a dea Atamian and both times it was a great experience and that is why i went back. I was never hassled by the sales department and I like that about a dealershp. Kevin was a great help on getting me a car at the price that I needed to be at. I also liked the fact that whenn it came to the registering and getting the inspection sticker for me Kevin got it done fast enough that I had my car the same day that I signed the papers. I would have no problem sending someone to Atamian for a car new or used. More
In all my years of purchasing vehicles, this was the best!!! From the first email response from offering a great quote and no high pressure sales tactics which made me want to visit Atamian in person, best!!! From the first email response from offering a great quote and no high pressure sales tactics which made me want to visit Atamian in person, to the first time walking into the showroom and meeting the salesperson, to reviewing the financial information and finally receiving instructions on what my new vehicle offers, the staff at Atamian Honda was exceptional. I felt I was treated with respect and allowed to make an informed decision without the high pressure sales tactics usually connected with purchasing a vehicle. I would highly recommend Atamian Honda to snyone who is considering purchasing a vehicle. If the service of my vehicle is a "painless" as the purchase, I will continue to be a very satisfied customer. More
I got an amazing price on a 2010 CR-V (hundreds below invoice!) over the internet, they guaranteed the price for weeks unlike other shady dealerships. Make sure you say no to the lame aftermarket insuran invoice!) over the internet, they guaranteed the price for weeks unlike other shady dealerships. Make sure you say no to the lame aftermarket insurance they try to sell you. The sales guy I got was fantastic, was very honest about the trim levels and whether upgrades are worthwhile. They were the most honest about their pricing, other dealerships I asked refused to match and I didn't even have to enter the dealership to get a price quote. Will definitely refer my friends to the dealership, a bit far for car service, but the cost savings on sales makes it a no-brainer. Choosing a car is stressful enough without having to spend hours haggling over price. They also helped with questions after I received the car. Never enter a dealership unless you already know what their best price is. More