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Atamian Honda
Tewksbury, MA
909 Reviews
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Showing 909 reviews
January 20, 2011
I went in to look a used car seeing the ad on ‘craigslist’ as well as on the ‘dealer ‘website. In both places along with the price, it was clearly mentioned that this was a certified car. But whe ‘craigslist’ as well as on the ‘dealer ‘website. In both places along with the price, it was clearly mentioned that this was a certified car. But when I was about to buy the car and was getting into the price discussion, I was surprised to be told that I have to pay around $1500 more than the posted price to get certification. I explained that the ad clearly stated the car as certified and did not mention any requirement for additional payment. I was told that the ad only meant to say that u have the option to certify by paying more. I believe anyone who has seen the ad would agree with me and I can post a screen shot of the ad for those interested. I got a discount with my costco membership, but they basically made up for that by charging me more for the certification. I tried to contact Mr. Bill, the internet sales director, but was unable to meet him to get clarification on this regard. I could only talk to the sales guy all the time. Even though I bought the car and was happy with my purchase, paying more to get certified has left a bad impression about this dealership. I hope Mr. Bill will get this message and would contact me and provide a clarification or credit me the amount they charged for the certification. More
by noufalp
Employees Worked With
Darith Nhem
January 18, 2011
The service at Atamian Honda was superb. Mr. Goulette and Mr. Grammas were both personable and professional. While test-driving with Mr. Grammas, he gave me the impression he really cared about my interests. Mr. Grammas were both personable and professional. While test-driving with Mr. Grammas, he gave me the impression he really cared about my interests. He asked a lot of questions that helped him and I come to the conclusion of what was best for me. I got a great price, one I'm not sure anyone can beat, and I would recommend the folks at Atamian Honda to anyone. Thank you Mr. Goulette and Mr.s Grammas for connecting me with my awesome new car!!! You guys are the best!!! More
by jtalbsk78
Employees Worked With
William Goulette, James Grammas
January 17, 2011
I had a pleasant buying experience at Atamian, I would recommend this dealership to others. There were flexible with me on my requests. I liked the inventory availability. I liked the test drive. I li recommend this dealership to others. There were flexible with me on my requests. I liked the inventory availability. I liked the test drive. I liked the choices. I received good technical information. More
by smiele
Employees Worked With
Tarik Slaoui, Robert Crow, Bill Goulette, Tarik Slaoui
January 16, 2011
The employees we worked with were very helpful from the beginning of our process to purchase/lease a new vehicle. We started on the internet and worked from there. The dealership and employees mentioned ab beginning of our process to purchase/lease a new vehicle. We started on the internet and worked from there. The dealership and employees mentioned above were pleasant to work with. The questions we asked were answered promptly. The employees did all they could to make it possible for me to lease the car that I know have and to do it as quickly as possible. More
by jofis
Employees Worked With
william goulette,craig osit, Ray Leduc,, Ray Leduc
January 13, 2011
Never met a Cambodian speaking white dude before that got me into buying a car! Andre is the BEST and FUNNIEST salesman I have ever met. I came here with a friend unintentionally not wanting to purchase a ca me into buying a car! Andre is the BEST and FUNNIEST salesman I have ever met. I came here with a friend unintentionally not wanting to purchase a car. But at the end I purchase one, Honda civic lx 2011. I'm really happy with my purchase. Thanks for the help Andre and everyone else who help out. I really appreciate it. Thanks again. More
by carawrrr
Employees Worked With
Andre LeDuc
January 11, 2011
My wife and I were unsure of dealerships but tried Atamian because of the quick followup e-mail and phone call after we contacted them. When I arrived John Pudlo was very helpful, and never pressured Atamian because of the quick followup e-mail and phone call after we contacted them. When I arrived John Pudlo was very helpful, and never pressured me into buying. Later that evening when my wife and daughter came back up to Tewksbury, he went out of his way to secure a balloon for my daughter, which I much appreciated. It was those little things that made me want to take my business to Atamian and not elsewhere. More
by jim demler
Employees Worked With
john pudlo, John Pudlo
January 04, 2011
I bought a Honda Accord 2011. Atamian Honda had the best e price. I compared the price with other dealer in Mass New Hampshire CT and NJ. Atamian beat everyone with 300. Sales rep were friendly. Unlike my p e price. I compared the price with other dealer in Mass New Hampshire CT and NJ. Atamian beat everyone with 300. Sales rep were friendly. Unlike my prior purchases they did not push to get warranty along with the car More
by dannykarote
Employees Worked With
Tarik S, Bill G, Tarik Slaoui
January 03, 2011
This dealer is amazingly pleasant to deal with. Especially, Jessica Lima was so helpful in this tug-of-war car searching and is the best person you want to look for, because she made her dealer loo Especially, Jessica Lima was so helpful in this tug-of-war car searching and is the best person you want to look for, because she made her dealer look great with her friendliness and timely response with the best deal. More
by carbug
Employees Worked With
Jessica Lima
December 26, 2010
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel Atamian Motors I had an unbelievable experience with this dealership over the past two days. Da dealer? No, Poor experience with dealer personnel Atamian Motors I had an unbelievable experience with this dealership over the past two days. Day one I started with getting a a pre-negotiated price through USAA bank for a 2010 TDI (500 under invoice). The dealer agreed to honor it. I brought in my trade which is an 09 Jetta SE. KBB has a trade in value of 13,900 and their first offer was 10,500. After calling out the used car guy he came up to 11,000, yup....a whole 500!!! I understand they don't use KBB but it's not a bad start for us consumers. The salesman actually challenged me by looking up to verify the KBB estimate. John...you didn't believe me? I left at that point. The next day I was emailed by the internet sales guy(not a bad guy and at least he has some people skills). After some going back and forth they came up to 12,000. Still too far off but I agreed to close the deal. Still think I'm not being flexible John? After work I called the salesman to let him know I have the title at home. He told me they will need the title in order to drive it away. I drove 30 minutes home and 30 back. I verbally confirmed the deal we made again. We filled out the finance app and he told me that I'll have to bring a paper back from the registry after getting it done. He says "we're not supposed to but we'll be able to make it happen anyways". Silly me, I should have questioned that one. When I arrived John and I went to get a coffee upstairs and he was acting like a human being. We talked for a bit then he got paged. He put a video on the computer about paint, I was not interested so I got up to look at the other cars in the show room. He clearly knows I wasn't interested in it before even putting it on, I told him I don't want any extras....that crap just jacks up the price for no reason. It showed Model T Ford with black paint then went on talking about how paint today isn't as tough but it's good for the environment so buy our product to protect your car!!! What? 80 years later their paint quality is worse, and they're admitting to it? John came out and asked me how the video was going, in a smart guy tone. I was across the showroom, how do you think the video was going? I was greeted by the finance guy, not a bad guy either. I explained to him that I don't want the extras and he quickly went over them and I signed the waiver....pretty painless and I thanked him for doing so. After signing he told me I couldn't drive it because the "notary went home at 5:30pm". You didn't know that when I was on my way in at 6:00pm John? Really? I told the finance guy that sales guy is going to hold his end of the bargain. Sales guy asked if I wanted to end the deal. I replied yes I do. His reply is great as he's walking away....."you're a [violative content deleted] anyways". Yup, a car sales guy said those exact words and didn't even stop there. He followed me into the finance office as finance guy was shredding my paperwork and said "you know, you haven't been flexible at all". I reminded him about calling me an [violative content deleted] and he said "those words weren't meant for you to hear, but you did". I questioned him again on it and he said "you got a problem with it?". You're a salesman John, you're supposed to be professional. I wrote an email to the general manager last night and called him this morning. I was continuously told he was in a meeting. The clerk that answered was VERY nice. I told her what a salesman said to me and think it would take priority but not a chance, I called back a few times and waited on hold. I told the gen manager this story, apparently I was on speaker but was not told that either. After listening to him defend the sales guy I asked to be transferred to the Owner. There was a bit of lag time then he transferred me over. I started to tell the owner Terry(you should Google that guy sometime it's a good read) my story. He cut me off and told me about how good Johnny is. "I hired him 18 years ago, he's the best one I've got". Anyways...don't shop from them. Save yourself the trouble and go elsewhere. It's obvious the owner will side with his employee regardless of the situation. It blows me away that John Desrocher gets away with talking like that to a customer and I can't even get a sincere apology from him or the owner. More
by jeffm1000
Employees Worked With
John Desrocher, Terry Atamian
December 21, 2010
John and Atamian Honda made the process of buying a car easy. I negotiated with 7 Honda dealers in the area using the Internet. John and Atamian Honda provided me the lowest cost by hundreds of dollars. easy. I negotiated with 7 Honda dealers in the area using the Internet. John and Atamian Honda provided me the lowest cost by hundreds of dollars. They honored that price even when other dealers said they couldn't sell the car for that price. John took extra time after I purchased the car to demonstrate features on the car I didn't know it had. Next time my first stop will be Atamian Honda. More
by mrpmurphy3
Employees Worked With
John Desrosiers
