
Atamian Honda
Tewksbury, MA
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I have to say that this was the first time I used the Internet for shopping for a car. I was more than pleased. I felt that Bill made the best offer and was the most helpful through my Internet process Internet for shopping for a car. I was more than pleased. I felt that Bill made the best offer and was the most helpful through my Internet process. I came into the dealership and was introduced to John. The entire process was easy as was promised by Bill and folks made every effort to meet my needs price wise and then wrapping this up. I would and will highly recommend Atamian to everyone I know and the first will be on my Facebook page. I am thrilled. ImfeelmlikemChristmasmmornng and I have just unwrapped the biggest present under the tree. More
Great experience in a laid back and very comfortable atmosphere. We were treated as if we were old friends instead of just another sale. I will be telling anyone I know looking for a vehicle about the atmosphere. We were treated as if we were old friends instead of just another sale. I will be telling anyone I know looking for a vehicle about the pleasant experience we had at Atamian. Andre and Dave.....Thanks! More
I had a bad experience with Atamian in 2005 before I bought my Audi from another dealer and vowed not to go back. In this internet age, I had a wonderful introduction and encouragement to return from bought my Audi from another dealer and vowed not to go back. In this internet age, I had a wonderful introduction and encouragement to return from Bill the internet sales manager who was simply terrific. I called him and told him the car I was trading had mechanical issues and I also had financial issues. He reassured me Atamian could work with these issues. He called me as soon as he received my email. I went in this morning still somewhat skeptical given my past experience but open minded. I was met by John who was charming, honest, knowledgable and terrific. Jerry the showroom manager of course had to play bad cop but someone has to and he exhibited the honesty I finally wanted to hear about what I could realistically expect to purchase and I knew he was on my side. Ray the finance manager was wonderful - a terrific advocate on my behalf with financial challenges that really should have presented obstacles but he made it happen. These guys all took the time to know me as a person - didn't treat me like a "girl" as you get with dealerships and appreciated that I was up front about my situation - they were understanding and helpful. I just can't use the word honest enough in describing this team - I hate being jerked around and they didn't jerk me around not at all!!!! I received more on my trade-in than I had expected based on my research. I know these guys have to make a sale - but they were tremendous advocates on my behalf from the minute I walked in. They saw my Audi was on life support and made sure I didn't drive home in that deathtrap tonight - instead I drove home in a 2011 Honda Civic which I LOVE and didn't expect could work out. I was majorly and pleasantly surprised. I am extremely thrilled and pleased. This entire team - and they are clearly a team - couldn't have been more accomodating or made it more easy for me to go through this challenging process which I hate when investing in this major expenditure. They were very friendly and well informed about the product lines - John was clearly a big fan of all the product lines but honest (Honda vs. Volkswagen vs. any other car on the road) They continue to provide service by arranging an installation at my home this weekend and make sure I receive all the perks that come with this major purchase. They were on top of the entire process and charming and helpful but mostly honest and that's what I wanted!!! The service lounge is comfortable, warm, equipped with TV and WIFI. I had to hang around a bit but I can say I was most comfortable. I won't mind bringing the vehicle in for servicing. I will return to Atamian for all my servicing of course but in my book - I will always buy my future vehicles from Atamian and I have already shared my wonderful experience and showed off my car to my family tonite. They are now future customers. I can't say enough about how easy the Atamian team and folks made the entire process for me - they gave a lot of leverage, they didn't pressure me as most dealers do and didn't go by the book or nickel and dime me. They also gave me great advice about installing the car starter feature as it relates to my warranty and that was eye opening. This was a wonderful experience. I am sold! I am thrilled and this is an honest report - Thank you Atamian! Suzanne Page More
At first, I must admit it was somewhat a rocky experience while getting quotes on the phone, but after their constant efforts in trying to maintain a satisfied consumer relationship with me, I made the attem while getting quotes on the phone, but after their constant efforts in trying to maintain a satisfied consumer relationship with me, I made the attempt to visit them and see what they had to offer me. It was, to my initial surprise after getting there, quite a pleasant experience. I got the car that I wanted at a decent price and in a timely manner. The sales representatives were courteous and informative. Even though, I must admit, I was somewhat aggressive with my pricing, they were happy to work with me and my budget. My future hope now, though, is that they're willing to maintain this happy consumer relationship status with me in the long run. More
I went in to look a used car seeing the ad on ‘craigslist’ as well as on the ‘dealer ‘website. In both places along with the price, it was clearly mentioned that this was a certified car. But whe ‘craigslist’ as well as on the ‘dealer ‘website. In both places along with the price, it was clearly mentioned that this was a certified car. But when I was about to buy the car and was getting into the price discussion, I was surprised to be told that I have to pay around $1500 more than the posted price to get certification. I explained that the ad clearly stated the car as certified and did not mention any requirement for additional payment. I was told that the ad only meant to say that u have the option to certify by paying more. I believe anyone who has seen the ad would agree with me and I can post a screen shot of the ad for those interested. I got a discount with my costco membership, but they basically made up for that by charging me more for the certification. I tried to contact Mr. Bill, the internet sales director, but was unable to meet him to get clarification on this regard. I could only talk to the sales guy all the time. Even though I bought the car and was happy with my purchase, paying more to get certified has left a bad impression about this dealership. I hope Mr. Bill will get this message and would contact me and provide a clarification or credit me the amount they charged for the certification. More
The service at Atamian Honda was superb. Mr. Goulette and Mr. Grammas were both personable and professional. While test-driving with Mr. Grammas, he gave me the impression he really cared about my interests. Mr. Grammas were both personable and professional. While test-driving with Mr. Grammas, he gave me the impression he really cared about my interests. He asked a lot of questions that helped him and I come to the conclusion of what was best for me. I got a great price, one I'm not sure anyone can beat, and I would recommend the folks at Atamian Honda to anyone. Thank you Mr. Goulette and Mr.s Grammas for connecting me with my awesome new car!!! You guys are the best!!! More
I had a pleasant buying experience at Atamian, I would recommend this dealership to others. There were flexible with me on my requests. I liked the inventory availability. I liked the test drive. I li recommend this dealership to others. There were flexible with me on my requests. I liked the inventory availability. I liked the test drive. I liked the choices. I received good technical information. More
The employees we worked with were very helpful from the beginning of our process to purchase/lease a new vehicle. We started on the internet and worked from there. The dealership and employees mentioned ab beginning of our process to purchase/lease a new vehicle. We started on the internet and worked from there. The dealership and employees mentioned above were pleasant to work with. The questions we asked were answered promptly. The employees did all they could to make it possible for me to lease the car that I know have and to do it as quickly as possible. More
Never met a Cambodian speaking white dude before that got me into buying a car! Andre is the BEST and FUNNIEST salesman I have ever met. I came here with a friend unintentionally not wanting to purchase a ca me into buying a car! Andre is the BEST and FUNNIEST salesman I have ever met. I came here with a friend unintentionally not wanting to purchase a car. But at the end I purchase one, Honda civic lx 2011. I'm really happy with my purchase. Thanks for the help Andre and everyone else who help out. I really appreciate it. Thanks again. More
My wife and I were unsure of dealerships but tried Atamian because of the quick followup e-mail and phone call after we contacted them. When I arrived John Pudlo was very helpful, and never pressured Atamian because of the quick followup e-mail and phone call after we contacted them. When I arrived John Pudlo was very helpful, and never pressured me into buying. Later that evening when my wife and daughter came back up to Tewksbury, he went out of his way to secure a balloon for my daughter, which I much appreciated. It was those little things that made me want to take my business to Atamian and not elsewhere. More