Astro Ford

Epitome of Customer Service and getting the best deal Excellence from the first contact via phone with Beth. Greetings start at the door; everyone had all smiles. We were looking at another vehicle make/m Excellence from the first contact via phone with Beth. Greetings start at the door; everyone had all smiles. We were looking at another vehicle make/model with another dealer. Astro Ford Dana said she was going to do her best to get the car we wanted from the other dealer brought to their lot (we messed that up by contacting the other dealer first with an inquiry). Astro Ford Dana told the salesman Brandon to find us a comparable vehicle on their lot that matches our requirements. They really exceeded our expectations; minus the exterior black color and Rim size; but we have so many other options that made up for those and the dark lead color is really close. Brandon in sales was very courteous and excellent in providing some customization tips and information about the car and great in helping time pass as we waited for the process to move forward. The Finance Director John with Dana's insistence, worked a better deal to get to us a lower APR than what we were offered...WoW, I won't tell...but I will say, we can't find a better rate. The experience ended with a tour of our vehicle, a walkthrough of all features, use, additional Google apps that increase the capabilities of our vehicle, and programming the apps in the car...We are not first time new car buyers, and no one has ever given us a walkthrough like this before. That was an added touch of class. Astro Ford is the epitome of customer service regarding car purchasing. Acura, Nissan, Mercedes Benz, has not done it better; however, Astro Ford compares well to Land Rover when it comes to customer service. I would give more stars of I could. More

Second vehicle from Kris This is our second vehicle from Kris. He's always given us a great deal on all of our vehicles. I'll definitely be back once my wife is in the market. This is our second vehicle from Kris. He's always given us a great deal on all of our vehicles. I'll definitely be back once my wife is in the market. More

Recent purchase Thank you Astro Ford for a great buying experience. Kenneth Byrd did a professional job showing me the truck and explaining all the options. I also m Thank you Astro Ford for a great buying experience. Kenneth Byrd did a professional job showing me the truck and explaining all the options. I also met Brandon Marin who took the time to answer some questions I had. The finance director John Partain had all of our paperwork completed in minutes and we were out the door driving our vehicle very quickly. Thank You Astro Ford! More

Easy Car Buying It’s always a pleasure to deal with Bud!!! I will continue to buy from Astro. I knew step by step the process. It was never confusing. It’s always a pleasure to deal with Bud!!! I will continue to buy from Astro. I knew step by step the process. It was never confusing. More

Had a great experience buying a new truck Brandon and Peyton were really great to work with on the sales of buying our new vehicle Peyton was so nice and down to earth and helped us feel comfo Brandon and Peyton were really great to work with on the sales of buying our new vehicle Peyton was so nice and down to earth and helped us feel comfortable the entire process and Brandon was very informative on letting us know on how all the features worked More

Great service and sales Had a very great experience with Peyton and Brandon. I couldn’t ask for a better sales and finance staff. I would highly recommend this dealership Had a very great experience with Peyton and Brandon. I couldn’t ask for a better sales and finance staff. I would highly recommend this dealership More

Great experience! Very good experience, sales man Bill was friendly and knowledgeable. No high pressure sales! Very informative about ford products. Helped me to get th Very good experience, sales man Bill was friendly and knowledgeable. No high pressure sales! Very informative about ford products. Helped me to get the best rebates and trade in value for my vehicle. Would recommend this dealership to anybody! More

Quick and reasonable Ryan and Ken helped me get my Certified escape. So glad my friends took me to Astro Ford. They were friendly and got me done under budget. Ryan and Ken helped me get my Certified escape. So glad my friends took me to Astro Ford. They were friendly and got me done under budget. More

Excellent customer service. Astro Ford representatives are professionals with a personal touch. Ryan was my salesman and he goes beyond, to make sure you're happy. He's an asset Astro Ford representatives are professionals with a personal touch. Ryan was my salesman and he goes beyond, to make sure you're happy. He's an asset to Astro Ford. Dana is the GM, on site. Negotiating my bottom line price was satisfied with discounts. Beth was my first point of contact, prior to visiting Astro Ford. She is so friendly and helpful too. John is the finance manager. Great at his job, to give you options. Word's can't express how exciting it was, to do business with such an amazing staff. I encourage you to consider Astro Ford, for your next vehicle. More

Go see Kris Shaulis Kris Shaulis was great to work with and very easy. Knows how to treat a customer and listen to their wants and needs. Go to Astro Ford! Kris Shaulis was great to work with and very easy. Knows how to treat a customer and listen to their wants and needs. Go to Astro Ford! More