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Astorg Hyundai
Parkersburg, WV
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Where do I start? Astorg WRECKED my vehicle and is not honorably making it right. I was told they have "expenses" and selling a car at their cost is "unfair" to them. I've dealt with this dealership for honorably making it right. I was told they have "expenses" and selling a car at their cost is "unfair" to them. I've dealt with this dealership for seven years. Always had great service when it came to oil changes etc. The first time THEY do something wrong, it's MY burden??!! I am absolutely appalled by their behavior and lack of customer service. Not sure how they stay in business. Beware of allowing them to drive your vehicle. More
Great Customer Service I recently purchased a used Jeep from the Lakeview location. The salesman was Larry Sulfridge, he was very helpful and courteous. I have purchase nu I recently purchased a used Jeep from the Lakeview location. The salesman was Larry Sulfridge, he was very helpful and courteous. I have purchase numerous vehicles and this was one of the better experiences I have had. Also, kudos to Fred Winland the Finance Manager, he was very pleasant and efficent. More
AWESOME EXPERIENCE! TIM WAS GREAT Tim Farnsworth was great. He really went out of his way to make sure our experience was great. The service was wonderful and we felt very welcomed- Tim Farnsworth was great. He really went out of his way to make sure our experience was great. The service was wonderful and we felt very welcomed- even though they had to stay WAY after hours to accommodate us! Everyone was wonderful!! More
Horrible experience. Geez where do I start? First off they shop is understaffed so the mechanics are in such a hurry to get your vehicle out they overlook putting it bac Geez where do I start? First off they shop is understaffed so the mechanics are in such a hurry to get your vehicle out they overlook putting it back together correctly. He had to take my dash apart in the parking lot to connect wiring he had forgotten. My trunk space was left in disarray. Was diagnosed as a main display unit replacement but upon questioning the tech it wasn’t that at all but they wanted 4,000$ to replace parts I bought online for less than 500. Then was charged 25$ for a battery they took upon themselves to replace in my key faub. So basically wha I’m saying is if you can drive to another dealership do so unless you just have money to throw away. More
Tim Farnsworth Superior Salesman!! He went above and beyond to help get my sons dream car. He never stopped trying. Thank you so much for everything you did.We will continue to come b He went above and beyond to help get my sons dream car. He never stopped trying. Thank you so much for everything you did.We will continue to come back. More
Tim farnsworth in my book is the best You couldn't get a better salesman than Tim I have bought my 2nd vehicle from him my jeep wrangler and now my 2014 dodge ram he is the most had. You couldn't get a better salesman than Tim I have bought my 2nd vehicle from him my jeep wrangler and now my 2014 dodge ram he is the most had. More
Top Notch Larry Sulfridge is very customer friendly, efficient and knowledgeable. He gets you the best deal he can for your trade. I would highly recommend him Larry Sulfridge is very customer friendly, efficient and knowledgeable. He gets you the best deal he can for your trade. I would highly recommend him and he is located at the Astorg Lakeview Drive lot. More
Unexpected Purchase We took our 2015 Edge in for a repair and ended up purchasing a new 2018 Edge. It was a very easy deal to make in short time. My only regret is now I We took our 2015 Edge in for a repair and ended up purchasing a new 2018 Edge. It was a very easy deal to make in short time. My only regret is now I have a car payment! Oh, well that is life and try to live to the fullest. Thank you Bill Gum! And a special thanks to Derrick Taylor for helping us too. More
Great auto purchasing experience We purchased a preowned certified Jeep Cherokee from Astorg and it was a great experience. Tim Farnsworth is courteous, professional, and fun to work We purchased a preowned certified Jeep Cherokee from Astorg and it was a great experience. Tim Farnsworth is courteous, professional, and fun to work with. He worked hard to keep the paperwork and process flowing in an efficient way so our kids didn't have to sit in the lobby for hours. Thanks Tim!! More
Review Tim Farnsworth was very helpful and professional. He was also helpful in helping me with my insurance. I was very pleased with his service. Th Tim Farnsworth was very helpful and professional. He was also helpful in helping me with my insurance. I was very pleased with his service. Th More