Astorg Dodge Chrysler Jeep Ram Fiat
Parkersburg, WV
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Astorg crew were great Chuck and Keith answered all of our questions and found us the truck we wanted with the trade in we asked for, I would highly recommend Chuck if you a Chuck and Keith answered all of our questions and found us the truck we wanted with the trade in we asked for, I would highly recommend Chuck if you are in the market for a new truck or Jeep!!! Thanks Chuck!!! ?????????? More
Salesmen and Finance Folks are Great Chuck, Ken, and Roger were amazing to deal with late at night, even after closing hours. These men took time away from their homes lives to treat me l Chuck, Ken, and Roger were amazing to deal with late at night, even after closing hours. These men took time away from their homes lives to treat me like a king. The service and the paperwork went off without a single hitch. Even thought the banks were closed on Presidents Day, the gentlemen made it there mission to get the loan approved and file the paperwork so that I could drive away that night with my new Jeep Rubicon Recon. Astorg has always been a great place to deal with, regardless of the make and model of car you're purchasing. Astorg Jeep will continue to receive my business in the future. More
Awesome customer service I have been extremely pleased with the service I received by Larry Sulfridge and Astorg Auto. I bought a used car and had a few requests. I was a litt I have been extremely pleased with the service I received by Larry Sulfridge and Astorg Auto. I bought a used car and had a few requests. I was a little frustrated at first but Larry took care of everything. (Unlike the other dealers, Astorg will give you a loaner vehicle when you're car is being serviced.) Nothing was his fault and outside of his control (third parties involved). But I have to say, Larry was the middle-man and got everything sorted out. He exceeded my expectations and has now made me a loyal Astorg customer. If you want to buy a car, check out Astorg for new or used and get a hold of Larry Sulfridge. He’ll get the job done quickly for you and you’ll be on your way in no time. More
Very good customer service. Jeff Berdine and his managers were very helpful in helping me track down exactly the vehicle I wanted and were extremely accommodating throughout the Jeff Berdine and his managers were very helpful in helping me track down exactly the vehicle I wanted and were extremely accommodating throughout the whole process. More
WONDERFUL EXPERIENCE Tim Farnsworth was our salesman. He was a great guy very nice and helpful. I will tell all my friends and family about this experience in the hopes th Tim Farnsworth was our salesman. He was a great guy very nice and helpful. I will tell all my friends and family about this experience in the hopes that Tim will receive many more sales. Would definitely return to Astorg for any other car needs. Thanks so much! More
Awesome Dealership Our salesman was Larry Sulfridge. Him and other staff went above and beyond to make our purchase a great experience. We were there most of they day, Our salesman was Larry Sulfridge. Him and other staff went above and beyond to make our purchase a great experience. We were there most of they day, test driving, making decisions, asking questions and doing paperwork. Everyone we dealt with was helpful, patient and extremely nice. Fred Winland was also helpful with the finance part of the purchase. Thank you. Ronald Canterbury More
Was smooth and easy! All those that were involved with the purchase of my 2012 Jeep were great. Jeff Berdine was very helpful and prompt in getting info to me. All those that were involved with the purchase of my 2012 Jeep were great. Jeff Berdine was very helpful and prompt in getting info to me. More
Great Experience grate guys there and the right please buy a car and Jeff berdine is the sells men u want to have wate on u there . grate guys there and the right please buy a car and Jeff berdine is the sells men u want to have wate on u there . More
Unusual experience - speaks to dealer character On the day of pickup, a Sunday, we were packing for a household move 300 miles away and leaving the next day. I wanted to get my Jeep at this dealers On the day of pickup, a Sunday, we were packing for a household move 300 miles away and leaving the next day. I wanted to get my Jeep at this dealership because the ratings were pretty good - it is my first Jeep. Maybe a better choice would have been to wait getting it and then going on an important trip the next day but "what me, worry?" I asked the my sales guy, Larry Sulfridge, to do all the pape work and to call me to do the signing. I did not want to sit around waiting, I just wanted to get it and go. That is exactly what happened. I test drove the Jeep Saturday night, came back in the late afternoon on Sunday, and spent (no kidding) less than 15 minutes in the lease office signing paperwork AND it had extra paperwork because it was a corporate lease AND most of that time was chit chat with the finance /lease guy Fred (who did an excellent, organized, and efficient job). That same delivery day, about two hours after taking delivery and the day before moving 300 miles to a new house, I got an engine light. The dealer mechanics had gone home for the night so my sales guy, Larry Sulfridge, waited at work until after I had it checked out at an Autozone to read the code. He called a dealer mechanic at home to make sure it was good to drive for my big move. Larry gave me his personal number and kept checking on me during the trip and until the problem was completely resolved at a dealer in my new hometown; additionally attempting comms with the new hometown dealership on my behalf. It's not the dealer's fault I got a new car with a one in a million solenoid that went bad. But this dealership stuck by their word at every turn throughout the process and when there was a problem made sure it was resolved, even though I had left the state and was "out of sight, out of mind." A dealership and staff with character I'd do business without reservations. Recommended unconditionally. More
Top Notch Experience Terry Stutler went above and beyond to make sure my car buying experience was seamless. I went to drive the vehicle on a freezing cold day and before Terry Stutler went above and beyond to make sure my car buying experience was seamless. I went to drive the vehicle on a freezing cold day and before I got there he already had the truck pulled out front with the heater and seat warmers on. He reviewed the vehicle's information packet which was reassuring and I couldn't be happier with my new truck. Definitely recommend this dealership and Terry Stutler! Thanks More