Ashland Honda Toyota

Always a good experience I have been dealing with Ashland Honda Toyota since before I bought my first car there in 2013. Even prior to a car purchase they have always treated I have been dealing with Ashland Honda Toyota since before I bought my first car there in 2013. Even prior to a car purchase they have always treated me in a very friendly yet professional manner. I have never had an issue with the quality of their work. More

Efficient and courteous service A competitively priced place to get routine maintenance - i.e. oil change, vehicle inspection, etc. Staff is pleasant, knowledgeable and efficient. A competitively priced place to get routine maintenance - i.e. oil change, vehicle inspection, etc. Staff is pleasant, knowledgeable and efficient. Clean waiting rooms/rest rooms. Plus there is a whole showroom of new Toyotas to gawk at. More

No one answers the phone Tried calling several times to schedule service, no one answers in the service department. I kept getting passed around the phone tree, very very anno Tried calling several times to schedule service, no one answers in the service department. I kept getting passed around the phone tree, very very annoying. More

Absolutely satisfied Mike our salesman was awesome, he was honest and went above to make sure we were satisfied in every way with our purchase. I would recommend our enti Mike our salesman was awesome, he was honest and went above to make sure we were satisfied in every way with our purchase. I would recommend our entire experience to anyone purchasing a vehicle More

Best auto buying experience ever! I recently purchased a used car from Ashland Honda. All the personnel I interacted with were considerate and helpful. They went out of their way to I recently purchased a used car from Ashland Honda. All the personnel I interacted with were considerate and helpful. They went out of their way to help us, actually going so far as to pick us up twenty miles from the dealership because we had no other way to get there. I felt respected and valued and at no time did I feel they were just trying to "get a sale". I don't think you can go wrong working with these folks. I highly recommend them. If I could give more stars I would. More

These folks have always been great...we live in Naperville Illinois but have often had our Prius serviced here. We have a vacation home near Ashland and spend a lot of time up here. On a recent Naperville Illinois but have often had our Prius serviced here. We have a vacation home near Ashland and spend a lot of time up here. On a recent trip we hit 2 (TWO) deer, destroying our Prius, which we had towed to Ashland Toyota. Unable to rent locally, Dave kindly rented us a loaner van so we could drive to Duluth Enterprise for a rental. I would have liked to have purchased a new Prius from Dave, but with time restraints and a long-standing relationship with Toyota of Naperville It just made sense to buy locally. Once we move up here permanently, Ashland Toyota is our dealer, and Dave is our guy! More

Went shopping for a 2013 FJ Cruiser, Trail Team. They didn't have one on the lot, but they contacted another dealer and was able to get one. This one had some minor exterior cosmetic problems. With worki didn't have one on the lot, but they contacted another dealer and was able to get one. This one had some minor exterior cosmetic problems. With working with Doug, he is going to fix all the problems or compensate us for them. Everything that was wrong they are making right. More

I was very satisified with the results of working with Susan. Coming in, an older woman alone, I was very comfortable test driving a vehicle with her. She wasn't pushy and was very knowledgeable about t Susan. Coming in, an older woman alone, I was very comfortable test driving a vehicle with her. She wasn't pushy and was very knowledgeable about the vehicle I was trying out. More

This dealership (through the internet trader Cyrus) was willing and able to negotiate a deal for my used truck and truck-bed camper together. I was put-off, or strung along, by other dealers, even a deale willing and able to negotiate a deal for my used truck and truck-bed camper together. I was put-off, or strung along, by other dealers, even a dealer I had recently bought a new Toyota from! I made the first offer, and it was a researched, reasonable one. Cyrus called me back and made a reasonable counter offer which I accepted. I am very pleased with the vehicle. However, it is fortunate that I am NOT a high-tech aficionado because if I was I would be very disappointed with the Bluetooth phone system. My old Trac Phone works great as far as sound quality, etc. but it will not download my phone book, and worse,the vehicles phone system will not let you manually enter contacts or speed-dials. The only way it will work is if you call a number, then enter it into the speed-dial off call history. And worse yet, it then will not let you edit the speed-dial so you end up with "unknown 1" etc. I can live with this and it has NOTHING to do with the dealership, but everything to do with poor programing of Bluetooth in Toyotas. More

We came to this dealership looking for a new car because it had been recommended to us by our parents (my in-laws) who have both bought cars from this dealership. We have never bought a new car before. I it had been recommended to us by our parents (my in-laws) who have both bought cars from this dealership. We have never bought a new car before. I am very very happy with our experience. The staff, especially the salesman, spent over five hours with us--we had a lot of questions and took our time making a decision. Everyone was friendly and helpful. Overall I am quite impressed by the attention and service we received. We are satisfied that we have made a good decision with our purchase (a 2013 Honda Fit, 4-door hatchback) and would recommend this dealership to anyone! Kudos to our sales rep Eric Bacik for his attentiveness, personability, knowledge and patience. He is an employee to keep around! More