Asheville Ford Lincoln | Page 77

Time not important to these folks I called and scheduled an appointment for service. The next day they called to confirm my appointment for the next morning. The lady then said that he I called and scheduled an appointment for service. The next day they called to confirm my appointment for the next morning. The lady then said that her manager has seen my explorer and was interested in it and wanted to know if I was interested in trading it. I told her no and that the manager had never seen my explorer before because it had never been on there propery. (She told a fib to try to get me to trade) The next morning I had my explorer there on time and said I would be back that after noon after work to get it. The air bag light was staying on on it. And I needed an inspection. I went back 8 hours later and they hadn't even touched my vehicle they said they would have it ready the next day or 2.. After I explained my not likening how long it was taking after I had an appointment I left. A few hours later they called to say nothing was wrong with it and they reset the light. I went the next day to pick up and they had charged $100 to hook a computer to it. Autozone does for free.. Then I went to get tag and my car had not been inspected. I had paid $30 for this service. No way would I recommend them to anyone. I paid the bill $130 but I will never go back. More

Great Service I did not purchase my car from this dealership but I did have repairs here and the service tech was super nice and the wait was not that bad. I did not purchase my car from this dealership but I did have repairs here and the service tech was super nice and the wait was not that bad. More

Great service, in and out quick. The staff handled my service quickly and efficiently, Great place. I have used the service department before and will continue to do so. Great dealers The staff handled my service quickly and efficiently, Great place. I have used the service department before and will continue to do so. Great dealership. More

Crooks Repair bill had $25 added for "environmental disposal fee". No oil change was done, nor tire disposal. Service guy didn't couldn't answer why, then cl Repair bill had $25 added for "environmental disposal fee". No oil change was done, nor tire disposal. Service guy didn't couldn't answer why, then claimed "mistake". Couldn't have been more blatantly obvious what they were doing. Cashier tried to get me to sign without looking at bill. Beware of this place. They also did a repair I didn't ask for, without calling to ask me. More

Purchase of a Raptor Bill Jenkins and Jason were awsome to deal with. They were great in trying to get the Raptor I order as quickly as possible. They were very thoughtful Bill Jenkins and Jason were awsome to deal with. They were great in trying to get the Raptor I order as quickly as possible. They were very thoughtfull of my needs and requirements. Thanks to both of them. S. Ray Cordery More

Great service department.. Service department is very good. They are honest and very friendly. Thought I had a issue with my mustang but ended up being nothing major. They didn' Service department is very good. They are honest and very friendly. Thought I had a issue with my mustang but ended up being nothing major. They didn't even charge me for taking the time to check it over! Will definitely be going back! More

Excellent Experience!! Very pleased with the service I received from Sean Fitzpatrick at Asheville Ford. He helped me get the car I wanted, explained everything about the c Very pleased with the service I received from Sean Fitzpatrick at Asheville Ford. He helped me get the car I wanted, explained everything about the car to be sure I understood everything before I rolled away. He also followed up on us a few days later. Never felt pressured to buy a car; he wanted me to own the car that was best for me and for my family. We will be back!! More

Matt"s the best Very personal and great service from beginning to end. Have been coming there for over 5 years and always been the same, great. Mat always make our vi Very personal and great service from beginning to end. Have been coming there for over 5 years and always been the same, great. Mat always make our visit stress free and very easy. We will always come back for all of our service needs and future purchases. More

Great service. Always willing to help. Good at maintenance service. Always willing to help. Will go the second mile to assist if needed. Sharla,Kyle and managers always kind willing to work Good at maintenance service. Always willing to help. Will go the second mile to assist if needed. Sharla,Kyle and managers always kind willing to work out any details to make things go smoothly. More

OUTSTANDING THEY HAVE ALWAYS BEEN ABLE TO TAKE CARE OF ANY PROBLEMS THE FIRST TIME. THE STAFF IS VERY PROFESSIONAL AND AIMS TO ENSURE A VERY POSITIVE EXPERIENCE THEY HAVE ALWAYS BEEN ABLE TO TAKE CARE OF ANY PROBLEMS THE FIRST TIME. THE STAFF IS VERY PROFESSIONAL AND AIMS TO ENSURE A VERY POSITIVE EXPERIENCE More