Asheville Ford Lincoln

No pressure dealership. Honest and upfront. Our salesman, Jason, was patient and fair. He allowed us the time we needed to feel comfortable with our decision to buy a new car. He wanted us to g Our salesman, Jason, was patient and fair. He allowed us the time we needed to feel comfortable with our decision to buy a new car. He wanted us to get the car that was right for us. He took his time to answer all of our questions so there were no surprises. Charlotte in Finance was awesome too. She explained our financing options and was patient while we made the package selection that was right for us. No pressure, just information. Word of mouth is the best advertising. More

Good experience Jacob was courteous, efficient and very helpful as we learned about our new car. We were very pleased with the service and the price and especially t Jacob was courteous, efficient and very helpful as we learned about our new car. We were very pleased with the service and the price and especially the car. More

Excellent Knowledge of Brands The associate, Sean was very courteous and polite but most of attentive during my visit. He never had an attitude of just wanting to close the deal b The associate, Sean was very courteous and polite but most of attentive during my visit. He never had an attitude of just wanting to close the deal but to make sure I was buying what I wanted. My visit was comfortable from start to finish. He is quite the professional. My next purchase will start with Asheville Ford and with Sean. In Finance area no pressure to buy packages. Details laid out and left to me to decide. More

Very kind and supportive !!! We purchased a compact car at Ashevlle Ford/Lincoln. We stopped by aseveral dealerships. Among them, Asheville Ford/Lincoln was the best one for us be We purchased a compact car at Ashevlle Ford/Lincoln. We stopped by aseveral dealerships. Among them, Asheville Ford/Lincoln was the best one for us because service, quality, and price have met our needs. Especially, Thomas has provided a great service for us at the beginning. Originally, we had several options, but we decided to buy a new car from Thomas due to his passion and kindness. Personality is the important point for us. That's the reason!!!! Thank you Thomas. ! More

Fast, friendly, and accommodating. Great experience all around. Knowledgeable salesman, fast service, honest answers and the truck that I was looking for with the options that I needed. Great experience all around. Knowledgeable salesman, fast service, honest answers and the truck that I was looking for with the options that I needed. More than satisfied with the purchase process. Mark B. Goldsmith More

New purchase Had a wonderful experience with new purchase at Asheville Ford; Sean Fitzpatrick, Sharla McCormick & Josh. Smooth & easy. Did not take alot of t Had a wonderful experience with new purchase at Asheville Ford; Sean Fitzpatrick, Sharla McCormick & Josh. Smooth & easy. Did not take alot of time, Found car we wanted, in & out fairly quickly. Thank you. More

Pleasant surprise Jason Mclean was my salesman and he made car shopping fun. He was energetic and we laughed a lot during the process; however, he stayed focused on get Jason Mclean was my salesman and he made car shopping fun. He was energetic and we laughed a lot during the process; however, he stayed focused on getting me what I wanted and not selling me something I didn't want. He listened to what I told him I wanted to purchase and how much I wanted to spend. Jason did not play the traditional dealership games. He respected my being straightforward and he was straightforward with me in return. The finance manager was gentle but thorough in explaining every option. She demonstrated such patience with me and allowed me to reach a comfortable decision on my own. My sales experience with this dealership was a pleasant surprise. More

Salesman Bill Jenkins was the salesman who sold me the vehicle I bought, This man went far above and beyond what I thought any one should.He was so patient a Bill Jenkins was the salesman who sold me the vehicle I bought, This man went far above and beyond what I thought any one should.He was so patient and so helpful 8 hours I was there looking deciding, choosing,changing,he was the kind of salesman every dealer ship should strive to be ,after visiting 12 ford dealerships It was and amazing experience .Ashville Ford sales man BILL JENKINS remember the name!!!!!! You won't be sorry,best buying experience ever!!!!!! More

Thorough and efficient Working with the folks at Asheville ford made my truck buying experience quick and efficient. Selection of vehicles on the lot from which to choose wa Working with the folks at Asheville ford made my truck buying experience quick and efficient. Selection of vehicles on the lot from which to choose was good. More

Purchase of Expedition EL I was very impressed with the professionalism and knowledge of Chris Mease. He was very supportive and helpful. My situation was a bit unusual in th I was very impressed with the professionalism and knowledge of Chris Mease. He was very supportive and helpful. My situation was a bit unusual in that I had researched the vehicle I intended to purchase (a 2017 Expedition EL) thoroughly and had established two possibilities for purchase - in Asheville or in Columbus OH, since I had relatives in both cities. I had to look outside of my own city of Huntsville, AL, since no nearby Ford dealer had 4WD vehicles in stock and it is too late to order. I showed up with a few questions that needed answering with a test drive. The vehicle I had originally intended to purchase, a Platinum model, had been sold before I arrived in Asheville, but Chis provided a Navigator with the selectable suspension of the Platinum so I could determine whether or not it met my needs. Based on the test drive, I was able to determine the suspension that came with the heavy duty trailer towing package (load leveling) was excellent and better suited for my needs (towing a 23' Airstream). The other unusual aspect of my sale was that I needed to complete the sale quickly once I found Asheville Ford had an automobile on the lot that met all my requirements. It was Saturday and I had to leave early Monday for Bethesda, MD. Chris and your financial team were very helpful and completed the sale quite quickly. Chris offered to provide me a detailed introduction to the vehicle, but I had to pass due to family commitments that day. I have been largely successful in teaching myself the vehicle, but do regret not having the time to spend with Chris as he offered. All in all, a very satisfactory experience. More