Asheville Ford Lincoln

New vehicle purchase We called ahead for an appointment to see a specific vehicle. The salesman, Sean, was terrific. Met us at the door when we got there, pulled the vehic We called ahead for an appointment to see a specific vehicle. The salesman, Sean, was terrific. Met us at the door when we got there, pulled the vehicle up to the door for us, We had a trade so they took it to evaluate it. That probably took 25 minutes. We were satisfied with the amount for our trade so we started the paperwork to purchase. Everything was very smooth and the finance people were great. There were no issues and we left with the new vehicle that afternoon. The whole process took about 3 hours. More

First Car Experience My husband and I were out window shopping for cars a t multiple dealerships. We returned to Asheville Ford for an Escape and to talk more with Chris M My husband and I were out window shopping for cars a t multiple dealerships. We returned to Asheville Ford for an Escape and to talk more with Chris Mease about it. He was more than helpful in every aspect of the experience for our 1st time. He was informative in any part of the process we needed him to be, Brian Newman in financing was also just as helpful through the buying process and paperwork. I would easily recommend these guys and this dealership to others! More

Great!!! Friendly, fast, knowledgeable, I am very impressed with Salesman and salesmanager...They made my transition very comfortable. Very fast with paper wor Friendly, fast, knowledgeable, I am very impressed with Salesman and salesmanager...They made my transition very comfortable. Very fast with paper work and processing, I never dreamed it would be so easy More

Recall service I took my car to Asheville Ford for a recall repair. They did that very well and , in checking over the car, noted the condition of the tires, which h I took my car to Asheville Ford for a recall repair. They did that very well and , in checking over the car, noted the condition of the tires, which had 45000 miles on ten. I elected to get the tires changed at the same time they were doing the other service. Great all around care saving me time and money More

Amazing Sean was super friendly and worked so hard to get what I wanted/needed. He kept me "in the loop" during the whole process and personalized my car buyi Sean was super friendly and worked so hard to get what I wanted/needed. He kept me "in the loop" during the whole process and personalized my car buying experience. More

Work on 2015 Ford Explorer The staff is helpful and courteous at all times. The work was completed while I was present and we were having a second vehicle inspected. Randy b The staff is helpful and courteous at all times. The work was completed while I was present and we were having a second vehicle inspected. Randy brought the Explorer to me and handed me the keys when the service was completed. More

Very pleased and welcomed Asheville ford and Jason was a great experience for a first time car buyer, nothing but great things to say about Asheville Ford and their team great Asheville ford and Jason was a great experience for a first time car buyer, nothing but great things to say about Asheville Ford and their team great group!! More

EXCLELLENT Excellent experience. Charles helped us in so many ways to get the exact car we came for. He didnt let us leave until we were completely satisfied. We Excellent experience. Charles helped us in so many ways to get the exact car we came for. He didnt let us leave until we were completely satisfied. We really appreciate everything he did for us! More

Terrible experience I was in there looking at a used 2017 Mazda 6. They had signs hanging in all the windows of the SARS stating the price of the vehicles. This one in pa I was in there looking at a used 2017 Mazda 6. They had signs hanging in all the windows of the SARS stating the price of the vehicles. This one in particular said that the price had been dropped from $24000 to $20000. So we drove the car and spent three and a half hours at the location. Then we decided to start talking numbers. They came back with the paper with pricing broken down and I noticed the cost of the car was listed at $26000. I mentioned that the sign said something else. We went and looked and then the sales rep took it to his boss. He came back and told me that they could not honor the price they listed in the window. I asked to speak to the manager and he told me they weren't going to do anything about it. He said he would take $500 off. That's it. So here I am spending my day off trying to buy a car. I had it set in my mind that the cost of the car is $20,000. Then they came back with $26,000 The manager did not care how upset I was and did nothing to keep me in the store to help out. He basically said they weren't changing the price and if we didn't buy it then someone else would. He did not care about anything. He just shrugged his shoulders and moved on. More

Good experience I had a good experience at your dealership when purchasing my new Ford Escape. I would recommend Asheville Ford to my friends. I have also had good I had a good experience at your dealership when purchasing my new Ford Escape. I would recommend Asheville Ford to my friends. I have also had good experience in the past with the service department and Quick Lane. More