Asheville Ford Lincoln

I brought my explorer in for a recall. It was a job that should take less than a day to complete. When I took it in to the service department, they said can we have the car for a few days. It was a job that should take less than a day to complete. When I took it in to the service department, they said can we have the car for a few days. i was a little surprised by that. They had the recall complete in 2 days. The following week I brought my sons explorer in for the same recall on a Thursday, the service guy said it might be done past the weekend. I know there is a guide that estimates the time it takes to complete a task, and the time allotted is generous. If allotted time is for instance 3 hours, usually a mechanic can complete the job in less time. How come if we have a appointment, and they know how long a job takes, why cannot the scheduler figure out that in an 8 hour day you can do a 3 hour job, a 3 hour job and a 1 hour job. (1 hour lunch). In another week, I am bringing my moms car in for a recall. Can’t wait for that!! More

Friendly service, knowledgeable staff. Justin was helpful from the time I called to when I got my new car. Brent in finance was very friendly as well. Justin was helpful from the time I called to when I got my new car. Brent in finance was very friendly as well. More

Justin Varley was the best. Easy transaction, fair offer for my trade in and a great deal on my new truck. Could no be happier! Easy transaction, fair offer for my trade in and a great deal on my new truck. Could no be happier! More

I brought my 2023 F-150 to Quick Lane for oil change and tire rotation. They did a great job and I was in and out in 50 minutes. I'm a returning customer and each time, service has been awesome. John tire rotation. They did a great job and I was in and out in 50 minutes. I'm a returning customer and each time, service has been awesome. John More

No Hassel - Everyone there was super nice. I scheduled an appointment to look at the Hybrid Corsair and Lee did an awesome job of making the experience a pleasant one. Left that day with a n I scheduled an appointment to look at the Hybrid Corsair and Lee did an awesome job of making the experience a pleasant one. Left that day with a new car! More

Ordering and Purchasing a new vehicle has been a great experience with Asheville Ford! As we have purchased several Fords over the years, this is our first special order for a Mustang GT and it came out experience with Asheville Ford! As we have purchased several Fords over the years, this is our first special order for a Mustang GT and it came out great! All of the staff were excellent to work with as they were professional and made you feel at home! More

I had a great experience with Asheville Ford. The receptionist, Annette, was very polite, warm, and enthusiastic and always directed my calls to the appropriate person. The Internet Sales Manager The receptionist, Annette, was very polite, warm, and enthusiastic and always directed my calls to the appropriate person. The Internet Sales Manager, Mark Hansen, was always available to take my calls and answer my questions. We came to an agreement on the trade by text, call and email and that was all taken care of before I went to the dealership. Once I arrived at the dealership, Adrianne Tulley, my sales associate, greeted me and was very personable and professional and kept me entertained in conversation while I waited for the finance manager to prepare the paperwork. The finance manager was quick, cordial, and not pushy at all when it came to offering additional services that I was not interested in. Although I did have to wait a little while for the paperwork because of how busy the dealership was, I did not mind because the whole experience was pleasant and easily tolerable. The facility and the restrooms were clean and well kept. I actually enjoyed the whole interaction and I will definitely try to do business with Asheville Ford in the future. More

Dealership had the largest selection of Ford Escapes in my area. I drove across state line to purchase my area. I drove across state line to purchase More

Thanks for a quick, efficient oil change, tire rotation, disc pad installation and fluids check. In and out in one hour. Thanks disc pad installation and fluids check. In and out in one hour. Thanks More

I am pleased to say that the minor service of my 2023 Bronco was quickly corrected and ready for pick-up (with complementary car wash) as scheduled. Thank you! Bronco was quickly corrected and ready for pick-up (with complementary car wash) as scheduled. Thank you! More