Asheville Ford Lincoln

Called Asheville Ford to schedule a recall appt for my new Bronco. Never heard back from them. Called Ken Wilson Ford on the same day. They got back to me immediately and scheduled my appt for the same new Bronco. Never heard back from them. Called Ken Wilson Ford on the same day. They got back to me immediately and scheduled my appt for the same day More

The service department at this dealership is in major need of help. The sales manager lacks the basic ability to have a compassionate conversation with someone after they rendered my 90,000 truck useless need of help. The sales manager lacks the basic ability to have a compassionate conversation with someone after they rendered my 90,000 truck useless by preforming a recall that then got recalled. I have not had a vehicle in over days but yet they don’t have loaners or the time to communicate with apparently Ford who they would like me to believe they are not. They are only subcontractors to ford, in a ford office, with Ford shirts, but they represent ford??? Mind blown! Anyway if you want to actually drive the car you have don’t go there. More

Best experience with a dealership over the past 50 years in purchasing numerous cars. Also the personnel were exceptional in purchasing numerous cars. Also the personnel were exceptional More

They are very willing to help. Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very co Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very convenient and they completed both tasks quickly. More

Dead battery was replaced at the Quick Lane in about 35 minutes. I appreciate the prompt and friendly service. I told several neighbors about the positive experience. minutes. I appreciate the prompt and friendly service. I told several neighbors about the positive experience. More

Wonderful sales person, wonderful financial guy. Made everything easy and made sure they went the extra mile to help me Made everything easy and made sure they went the extra mile to help me More

Great service. Made it a breeze to get serviced. They were quick and proficient in my services. Exceeded my expectations. Made it a breeze to get serviced. They were quick and proficient in my services. Exceeded my expectations. More

We've always had a positive experience at the Asheville Ford dealership. During our last visit we picked up a rubber cargo mat we had ordered over the phone using Ford Bonus points. The representative at Ford dealership. During our last visit we picked up a rubber cargo mat we had ordered over the phone using Ford Bonus points. The representative at the service desk retrieved the mat and installed it within minutes. More

Very nice and non-intimidating atmosphere. Would recommend those at the Asheville Ford store to anyone. From sales to finance to management I felt very comfortable and was well taken care of. Would recommend those at the Asheville Ford store to anyone. From sales to finance to management I felt very comfortable and was well taken care of. Got a great deal on trading my Ram for an F150. Did not feel pressure to buy. First time Ford truck buyer but will surely buy again due to the experience I had. More

There was a recall on my F-150 that was handled by Katie Fox and her Team that totally exceeded my expectations. I thought I would have to go to the Dealership for the authorized repair but instead, Katie o Fox and her Team that totally exceeded my expectations. I thought I would have to go to the Dealership for the authorized repair but instead, Katie organized the repair to be done at my personal residence. WOW and Thank you More