Asheville Ford Lincoln

They are very willing to help. Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very co Katie was very helpful in scheduling my appointment for the next day and also scheduled my auto butler appointment on the same day. It was so very convenient and they completed both tasks quickly. More

Dead battery was replaced at the Quick Lane in about 35 minutes. I appreciate the prompt and friendly service. I told several neighbors about the positive experience. minutes. I appreciate the prompt and friendly service. I told several neighbors about the positive experience. More

Wonderful sales person, wonderful financial guy. Made everything easy and made sure they went the extra mile to help me Made everything easy and made sure they went the extra mile to help me More

Great service. Made it a breeze to get serviced. They were quick and proficient in my services. Exceeded my expectations. Made it a breeze to get serviced. They were quick and proficient in my services. Exceeded my expectations. More

We've always had a positive experience at the Asheville Ford dealership. During our last visit we picked up a rubber cargo mat we had ordered over the phone using Ford Bonus points. The representative at Ford dealership. During our last visit we picked up a rubber cargo mat we had ordered over the phone using Ford Bonus points. The representative at the service desk retrieved the mat and installed it within minutes. More

Very nice and non-intimidating atmosphere. Would recommend those at the Asheville Ford store to anyone. From sales to finance to management I felt very comfortable and was well taken care of. Would recommend those at the Asheville Ford store to anyone. From sales to finance to management I felt very comfortable and was well taken care of. Got a great deal on trading my Ram for an F150. Did not feel pressure to buy. First time Ford truck buyer but will surely buy again due to the experience I had. More

There was a recall on my F-150 that was handled by Katie Fox and her Team that totally exceeded my expectations. I thought I would have to go to the Dealership for the authorized repair but instead, Katie o Fox and her Team that totally exceeded my expectations. I thought I would have to go to the Dealership for the authorized repair but instead, Katie organized the repair to be done at my personal residence. WOW and Thank you More

I brought my explorer in for a recall. It was a job that should take less than a day to complete. When I took it in to the service department, they said can we have the car for a few days. It was a job that should take less than a day to complete. When I took it in to the service department, they said can we have the car for a few days. i was a little surprised by that. They had the recall complete in 2 days. The following week I brought my sons explorer in for the same recall on a Thursday, the service guy said it might be done past the weekend. I know there is a guide that estimates the time it takes to complete a task, and the time allotted is generous. If allotted time is for instance 3 hours, usually a mechanic can complete the job in less time. How come if we have a appointment, and they know how long a job takes, why cannot the scheduler figure out that in an 8 hour day you can do a 3 hour job, a 3 hour job and a 1 hour job. (1 hour lunch). In another week, I am bringing my moms car in for a recall. Can’t wait for that!! More

Friendly service, knowledgeable staff. Justin was helpful from the time I called to when I got my new car. Brent in finance was very friendly as well. Justin was helpful from the time I called to when I got my new car. Brent in finance was very friendly as well. More

Justin Varley was the best. Easy transaction, fair offer for my trade in and a great deal on my new truck. Could no be happier! Easy transaction, fair offer for my trade in and a great deal on my new truck. Could no be happier! More