Asheville Ford Lincoln
Asheville, NC
Filter Reviews by Keyword
By Type
Showing 796 reviews
I ordered a Ford Bronco with Bob Esau and he was very helpful. He kept me updated during the waiting period and answered all my questions quickly. He was kind and professional. Katie was patient and help helpful. He kept me updated during the waiting period and answered all my questions quickly. He was kind and professional. Katie was patient and helpful with setting me up on the Ford app and showing me the features of me new Bronco. I highly recommend both of them. Elisabeth More
Trade undervalued. Single-owner. Never wrecked. AVLFord Service almost exclusive 16 straight years. No pending maintenance. to be sold at "auction", sad. Sales Mg Single-owner. Never wrecked. AVLFord Service almost exclusive 16 straight years. No pending maintenance. to be sold at "auction", sad. Sales Mgr did not think about potential Service revenue to be lost by sour taste I got; a gut-punch to conclude transaction. Sales Mgr Focus seemed on simply lost Sales Profit if trade value was increased fairly. Trade value received barely covered (1) Same as new $1,000 tires, (2) Spray in bed liner, and (3) hard topper truck bed shell. Same as received no money for my truck, which privately I could have sold for double the AVLFord trade value. KBB, Edmunds and JD Power research agreeable with my conclusion. More
Bob was excellent to work with and helped me (when no other dealership would), late on a Friday evening (around 7.15pm). His experience, transparency and professionally are second to none. other dealership would), late on a Friday evening (around 7.15pm). His experience, transparency and professionally are second to none. More
We purchased our new Bronco last week and we highly recommend the Asheville Ford/Lincoln dealership. The entire process was easy , from the test drive to the pick up of our vehicle ! I don't know their recommend the Asheville Ford/Lincoln dealership. The entire process was easy , from the test drive to the pick up of our vehicle ! I don't know their last names, but Samantha, Mark, Brent and Gerard all were super friendly, helpful and understanding during our purchase! Mark is a great sales rep. We LOVE our new Bronco! Thanks Asheville Lord/Lincoln! More
Everyone at the dealership was very helpful. They were mindful of my time since my husband is in the hospital. They made the buying experience quick and easy. Everyone was nice and helpful. They were mindful of my time since my husband is in the hospital. They made the buying experience quick and easy. Everyone was nice and helpful. More
Justin Varley was extremely personable and made my vehicle purchase as easy and smooth as he could. All of the staff, including service manager, were extremely helpful! I had been looking for an AWD v vehicle purchase as easy and smooth as he could. All of the staff, including service manager, were extremely helpful! I had been looking for an AWD vehicle for several months. I had looked at multiple cars, at multiple dealerships. I found my car on their website, left work early that day and drove to Asheville from Morganton to test drive it. Within minutes, we made a deal!! They did a 139 point inspection on the used vehicle I was buying, did a few things to it in the service department to bring it to a state of, near perfection!! More
Sort of a strange process, buying a new car in this disrupted COVID world. But everyone I worked with was friendly, knowledgeable, and helpful. Ordered the Nautilus in February; arrived end of August o disrupted COVID world. But everyone I worked with was friendly, knowledgeable, and helpful. Ordered the Nautilus in February; arrived end of August owing to supply chain delays and the total unavailability of the upgraded seats. Too bad, but the standard Reserve 1 seats will be okay. Bob Esau was a pleasure to work with. He’s a keeper! Knows his business. Answered, or quickly found answers to, all my questions; kept me apprised of factory progress. Car was quickly prepped and ready for pickup. Purchase transactions went quickly and smoothly thanks to Gerald’s efficiency and quick update on a couple of forms. Special thanks to Samantha Kinney for introducing me to the vehicle’s modern electronic wizardry. Another one who knows her business. A lot has changed since 2008 (my last auto purchase). Wonderful overall experience. More