Asheboro Nissan

Bought a car from Kirk 3 weeks ago as is. After 2 weeks my SRS airbag urgent notice comes on. Call Kirk on Thursday afternoon to see if they could help in any way with the $1700 repair cost. After 2 weeks my SRS airbag urgent notice comes on. Call Kirk on Thursday afternoon to see if they could help in any way with the $1700 repair cost. Kirk said he would talk to his manager and call me on Friday but never did. When I called him back he claims his manager is gone but will be back in Sat. Kirk states he will call me on Monday. Big surprise Kirk never calls. Finally I call and speak to the manager AJ about the situation. He says he wasn't aware of my situation and that there would be nothing he could do to help. Kirk could not take 5 mins of his time in 3 business days to get me an answer. Would not recommend this dealership for anything! The first offer they gave me for financing a roughly $5000 car after $3000 trade in would have been over $300 a month and come to a total of over $10000. Snakes with a smile is all they are. More

Rating for service. ..made appointment for oil change...waited TWO hours...no apology...very bad service ..made appointment for oil change...waited TWO hours...no apology...very bad service More

It is nice to know I never have to shop dealers. Exceeded all expectations. An easy and enjoyable experience from the sales team to the super efficient finance offc. In and out lickety split and ove Exceeded all expectations. An easy and enjoyable experience from the sales team to the super efficient finance offc. In and out lickety split and over the moon with my new Frontier. More

Recently bought a Nissan Rogue. My salesman, Kirk Lewis, was energetic as well as honest and encouraging. First car I have ever bought and they were most considerate and didn't r My salesman, Kirk Lewis, was energetic as well as honest and encouraging. First car I have ever bought and they were most considerate and didn't rush me in the process. It's a newer model than I'm used to, but I'm sure the car and I will "learn together". Thanks to Kirk for all the laughs. More

Worked with the service department multiple times. Poorly trained technicians unable to even diagnose correctly. Worse, the owner Chris L spends his days just trolling customer reviews and insinuating Poorly trained technicians unable to even diagnose correctly. Worse, the owner Chris L spends his days just trolling customer reviews and insinuating people have poor credit. Completely unprofessional. More

I had a window get stuck half-way down & after contacting the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket repl the service department and they got me in within the week. The part needed for repair was discontinued from Nissan but they found an aftermarket replacement & got it late the same day. The service tech did a great job installing the part, finishing as they were closing. I paid the bill minutes after closing. When I got home & reviewed the bill, I noticed the part was much more expensive than expected. I went back a few days later & spoke to Aaron McNeill about the part expense. I explained my only concern was the part expense & after review Aaron gave me a large portion of the part expense back. Overall, I was very pleased with my service experience. More

Bought a 2017 Murano on a rainy Saturday 12/31/22. Returned it 1/02/23 due to excessive smoke at start up on 1/01/2023.(Blown head gasket). Dealership doesn't agree to buy the vehicle back or properl Returned it 1/02/23 due to excessive smoke at start up on 1/01/2023.(Blown head gasket). Dealership doesn't agree to buy the vehicle back or properly repair but wants me to buy another vehicle paying $5000.00 more...Who does that? More

Up front and transparent. All questions answered before I made the hour long drive to this dealer. They were worth the drive. All questions answered before I made the hour long drive to this dealer. They were worth the drive. More

Trying to get service done is a nightmare. Spoke directly with service manager to finally make an appointment, service department not aware of the appointment. Manager said he would have them Spoke directly with service manager to finally make an appointment, service department not aware of the appointment. Manager said he would have them check to see if something was covered under the warranty, they knew nothing about it. Wish we weren’t stuck dealing with this place, never again. More

11-10-2022 - I was looking for a used Infiniti QX80 for months online. I finally found what I was looking for at Asheboro Nissan (good price). The sales team was excellent, the GM was fair during negotia months online. I finally found what I was looking for at Asheboro Nissan (good price). The sales team was excellent, the GM was fair during negotiations, and I purchased the SUV from the dealership. Rarely do I leave reviews online.....but the customer service I received from Jacob was extraordinary and worth sharing with the world. The young man was extremely knowledgeable, sincere, answered all of my questions, made sure my concerns were addressed, never complained......just a great salesman and person in general. Thank you Jacob for making my car buying experience memorable and pleasurable. Please let me know when your daughter is born so I can mail a gift. More