Asheboro Ford, Inc.

I WANT MY REFUNDABLE DEPOSIT BACK!!! We took a 16 hour round trip to buy a like new car & repeatedly asked if any paint work was done on vehicle, or any accidents, meanwhile Aaron (sales We took a 16 hour round trip to buy a like new car & repeatedly asked if any paint work was done on vehicle, or any accidents, meanwhile Aaron (salesperson) assured me there was not! when we arrived he tried just walking in the dealership to start paperwork without even looking at a car I just drove 8 hours to buy! To our surprise it was previously wrecked with unmatched paint all over vehicle!! I said I wanted my deposit back & they refuse! We also %100 said when I get there and this vehicle has paint work all over it & is not what you say it is Aaron, will I get my deposit back... his response is "dude it's not going to be a problem, don't worry!" Thanks a lot Aaron & Asheboro Ford.... for not only wasting a lot of my time & resources & money but for also discracing the Ford name! You should utterly be ashamed of the business you are trying to represent!! Also the vehicle was a 2013 GOTTA HAVE IT GREEN PREMIUM TRACK PACK ... btw which they are asking top dollar for! We were not unrealistic.... we assumed there may be a few paint chips... which there was & Aaron even lied about that!! Then after realizing it was wrecked Aaron says yes I noticed that 2 days ago... so why not say something 2 days ago??? And Aaron continued to have the nerve to say that it would not bother him as he still thinks we will pay top dollar for it!! Aaron you said as we were leaving this is not who you or the business you work for is... apparently it is!! AARON, YOU & ASHEBORO ARE TRULY TERRIBLE! I DON'T NEED SOMEONE TO TELL ME THEY GET THE MOST SALES BC THEY ARE HONEST ... HOW ABOUT YOU SHOW ME! SOMEONE WHO HAS TO TELL PPL THEY ARE HONEST (AARON) ... WELL LETS BE REAL , YOU SHOULDN'T HAVE TO TRY TO CONVINCE PPL OF THIS!! More

Liars and terrible buying experience Don't buy from this dealership. I took my 15 Explorer Sport here several times for service so I recommended my wife to buy a used car for our son. Don't buy from this dealership. I took my 15 Explorer Sport here several times for service so I recommended my wife to buy a used car for our son. Immediately had major problems within 24 hours all of which the dealer refused to stand behind or assist with. It also took almost 60 days to get the title and licensed correctly. My son lives in SC and wife had to make numerous trips 3 hours over in SC to the DMV and my son went about 10 times. Took numerous calls to the dealership, e-mails, etc. My uncle was a general manager for a Ford Dealership for 30 years in Indiana so I know how this business is supposed to run. This one is terrible. I just purchased a new 53k SUV yesterday and guess what? I didn't go to Asheboro Ford. I went to Crescent in High Point and gave them my business. I'll drive 25 miles from now on too just because how we were treated. This Dealership is dishonest, liars, have several employees that don't have a clue what they're doing, and just overall bad. Buyers beware! Go to another Dealership or you'll get shafted! There are plenty around. Kenneth King. More

Harrassed, Lied to and then bribed to shut up Shop Elsewhere! The finance showed up to my house demanding I sign a new contract after he messed up. I was cussed by Sales manager. Shop Elsewhere! The finance showed up to my house demanding I sign a new contract after he messed up. I was cussed by Sales manager. More

The BALDWIN'S Not my kind deals they offered us 3000 for my trade 2006 Lexus rx 330 180000 miles but they wanted our car plus down payment for 11000 dollar car. Car Not my kind deals they offered us 3000 for my trade 2006 Lexus rx 330 180000 miles but they wanted our car plus down payment for 11000 dollar car. Car max gave 4000 for it plus no down payment for a 21000 dollar car FORD WHAT'S WRONG WITH THIS PICTURE YOUR BEEN UNREASONABLE AN CHEATING PEOPLE YOU GET NO STARS FROM US YOU LOW BALL US WE LOW BALL YOUR RATING NO STARS THANKS TO CAR MAX WERE RIDING 2016 ALTIMA Sr so NO THANKS FORD WASTED OUR TIME. More

#5 coil Had a coil go bad on the way to work. Called and took my truck in. They had trouble finding it so it was kept another day.It was found the next day, a Had a coil go bad on the way to work. Called and took my truck in. They had trouble finding it so it was kept another day.It was found the next day, and part ordered and was fixed at a good price. They went the extra mile for me as it didn't show up on computer the first day. They found it and runs great.. Will brag on them every time!! More

poor follow thru The vehicle we purchased was great but the buying experience was not. First it took over 2 hrs to do the paperwork, i was promised a hitch installed a The vehicle we purchased was great but the buying experience was not. First it took over 2 hrs to do the paperwork, i was promised a hitch installed and that took over 3 weeks.The vehicle had no jack and as of today july 27 i have been informed i got to go to charlotte to get it.So counting going to get hitch installed now driving to charlotte i figure its cost me about 80 bucks in gas and 5 hrs away form my business to complete this deal.So if you buy there be sure dont take no promises on any thing that requires you have to go back.My advice if its not completely what you want right then shop elsewhere Roy Harris Norwood NC More

All I wanted was an update? I never got an update on my app, until today. it would be hard for me to recommend this dealership. Maybe someone will have better luck. I never got an update on my app, until today. it would be hard for me to recommend this dealership. Maybe someone will have better luck. More

Bad service I had a 2010 Ford F 150 4x4 extended cab. I bought this truck new. Day 1 after signing I was going to pick up my truck. They called and said it had be I had a 2010 Ford F 150 4x4 extended cab. I bought this truck new. Day 1 after signing I was going to pick up my truck. They called and said it had been sold(my truck was coming from another dealer). However I was told it had certain items on it. Well it didn't have them such as a trailer brake. Ok fast forward to 2016. It rained one night and there was water all in my back seat. The third brake light leaked which is a common problem I found out. This was supposedly a warranty item but Ford told Asheboro Ford to clean the headliner and seats. They did but the headliner was ruined from day one. They had ordered a headliner first but Ford had said to clean. They sent the headliner back in the process. Since I had got angry about it Asheboro Ford said they will not serve my no longer. No I didn't threaten them in any way. So I traded my truck in with Terry Labonte Chevrolet. They gave me a great deal and recently had a warranty issue with the paint. They treated me with great concern. Even the salesman Caleb helped with the process. No arguments just a good service experience. I have owned several Ford's and probably the last because of Asheboro Ford and Ford motor company. Oh I bought a 2013 Silverado and they still gave me the warranty coverage without hassle. They stand behind the customer. More

2012 boss 302 ny I bought a boss 302 here site unseen I'm from NY car was more then I even expected Mike Rachel and Drea were great to deal with I strongly recommend t I bought a boss 302 here site unseen I'm from NY car was more then I even expected Mike Rachel and Drea were great to deal with I strongly recommend this dealership they were very helpful in my dealings with them they sold me exactly what they said they would thank you for a good experience More

Low pressure, great experience Went to Asheboro to check out a used Ford Escape. Easiest car buying experience I've ever had. No pressure, they gave me a price3 and I gave them one, Went to Asheboro to check out a used Ford Escape. Easiest car buying experience I've ever had. No pressure, they gave me a price3 and I gave them one, and we met in the middle. I'm now driving my Ford Escape! More