Ascension Honda

I recently came to Tiger Honda to look at a vehicle for my first time purchase & with the help of Alexis Lodge I accomplished that goal. She was a great sales consultant! Very patient and helpful with my d my first time purchase & with the help of Alexis Lodge I accomplished that goal. She was a great sales consultant! Very patient and helpful with my decision making. She has also kept in touch since the purchase was made! Thank you Alexis & Tiger Honda!! More

Ray is an excellent salesman I recommend Ray for a stress-free and efficient car buying experience. Ray knows the inventory and the vehicles. He helped us compare and contrast t I recommend Ray for a stress-free and efficient car buying experience. Ray knows the inventory and the vehicles. He helped us compare and contrast the CRV and the Pilot and we were happy with our choice. Ray smoothly handled the details and the timing of the sale was great. The entire staff is very professional and well organized. Tiger Honda is a very well run dealership. Mike S. More

Hidden Fees - Read allI have thought whether or not I Hidden Fees - Read all I have thought whether or not I wanted to post a review at all, but I think that my experience should be documented so that Hidden Fees - Read all I have thought whether or not I wanted to post a review at all, but I think that my experience should be documented so that other buyers can be aware of their sales tactics. I was charged what they termed a “reconditioning fee”or “accessory fee”. This is basically them recouping the cost they put into the car for putting oil in it, cleaning it, putting tires or whatever is necessary to get the car in “condition” to put on the lot. Now, most dealerships don’t do this or have already put this cost into the sticker price of the car. I have bought many cars and can safely say that this is the first time I have ever experienced this. This was presented to me at the end after my salesperson, “Mr Izzy” went to his manager, I believe his name was Joe, and asked for the normal discount on the car. The car was listed at $6500. I assumed this number would come down close to $6000, which is still a fair price, plus tax, title, and license. When he presented his price, it was $6250, plus $897 for the accessory fee, PLUS taxes, title, and license of $1140.54. This adds up to a grand total of $8537.54 for a 2013 Kia Soul. This was presented to me very abruptly at the closing table. No accessory fee or reconditioning fee was ever mentioned. My salesperson also knew that I was working with a $6000 budget to get a car for my daughter, who had just graduated from high school. Honestly, if I had not shopped so extensively for a used car, I was angry enough to walk out and not purchase it, but I was tired of shopping and wanted to make a deal. In the end, we paid $250 of their accessory fees and purchased TTL separately. They also charged a doc fee of $199 and $4 for temp tag, which is normal. In order to get this accomplished, we had to get upset and the sales manager, Joe, had to close the deal. My husband was very angry. I was angry, and honestly it was the worst experience I have ever had in purchasing a car. It ruined my night. We should have been happy coming home and presenting a new car to my daughter, instead we just kept rehashing what had just happened. It’s also important to note that when my husband asked for a breakdown of the accessory fees or reconditioning fee, no specific breakdown of cost was given to us for that particular car. They came back with a sheet that defined what an accessory fee could be - a list of oil changes to fluids etc. He also mentioned when asked about this fee on the sticker, that “they were having problems with their stickers” for their cars. BUYER BEWARE!!!!!!!! More

Mike Peterson was courteous, professional, and very helpful through the process of purchasing my 2017 Acura on-line. When the car was delivered, I was so pleased! The pictures didn’t even do justice t helpful through the process of purchasing my 2017 Acura on-line. When the car was delivered, I was so pleased! The pictures didn’t even do justice to it! More

I went to Tiger Honda and was greeted by Donald. He had a great personality and walked us through the process! It was smooth and fast! We have referred others! great personality and walked us through the process! It was smooth and fast! We have referred others! More

Tiger Honda got me the best deal in the area I shopped several Dealerships, and Tiger Honda worked for two days to get me the best price available in the area. Everyone at the Dealership was fri I shopped several Dealerships, and Tiger Honda worked for two days to get me the best price available in the area. Everyone at the Dealership was friendly, and took proper precautions relating to the COVID-19 safety guidelines recommended. My Sales Consultant, Ray Jackson, was accommodating to my schedule and very knowledgeable of the vehicle's features. The Finance Manager, Donald Robinson, was very personable and had the paperwork completed quickly. More

I towed my 2008 Honda Accord to Tiger Honda on Friday, April 10th because of starter problem. The service Mgr. Alex called me on Tuesday, April 14th and listed a list of maintenance items that he felt I April 10th because of starter problem. The service Mgr. Alex called me on Tuesday, April 14th and listed a list of maintenance items that he felt I needed. Just to replace the starter, with a new one was $795 which I felt was way higher than my regulars Team Honda dealership in Baton Rouge. Also, the price quotation on other items was unreasonably high. The attitude by Alex was deplorable. I will never do any business with this dealership in the future. Would recommend Team & Richards Honda dealership in the area for service and sales. Their sales response to a new car enquiry about a year back was pathetic and unacceptable. More

I recently brought my new car last month a 2019 Hyundai Elantra. And also took my car in for service this month. Ms. Katina Smith was my salesman. She was very patient with helping me. And, also made sure Elantra. And also took my car in for service this month. Ms. Katina Smith was my salesman. She was very patient with helping me. And, also made sure I got into an awesome vehicle with all of the newest features. I really appreciate her business and look forward to sending her new business. So if you’re interested in purchasing a new vehicle. Head on down to Tiger Honda I promise you want be disappointed. You will leave into a vehicle going home. More

Great Sales Person & Buying Experience Ray was a great salesman. He was patient and helped me pick out the perfect vehicle. If you are ready to buy or lease ask for Ray!! Ray was a great salesman. He was patient and helped me pick out the perfect vehicle. If you are ready to buy or lease ask for Ray!! More

I recently brought my car in for service at Tiger Honda I recently brought my car in for service at Tiger Honda and experienced theft. I was at the dealership for over 4 hours, the entire time I remaine I recently brought my car in for service at Tiger Honda and experienced theft. I was at the dealership for over 4 hours, the entire time I remained professional thinking maybe they were running behind. Apparently, it took them so long because they were robbing me. My work bag was located in the trunk of my vehicle and an employee went into the truck (an area that was not being serviced because the oil filter isn’t in there)and stole a large sum of money. When I was made aware of the situation, I promptly notified them of what had happened. I spoke with the representative who sold me the new vehicle and he am told me that he would reach out to management. No response, so I made the call but got no answer. On yesterday I received a call from the service manager who was NO HELP at all. He stated that the cameras don’t hold surveillance footage. I will NOT recommend Tiger Honda to anyone who values their TIME or PERSONAL PROPERTY! I am proceeding forward with the proper steps to ensure that something is done to resolve my experience More