Ascension Honda

Ascension Honda took great patience in getting me the best deal. I am very impressed and grateful for Ascension Honda. best deal. I am very impressed and grateful for Ascension Honda. More

Thanks Caleb M. for making this a great experience! It was worth the wait, and we are enjoying both vans! for making this a great experience! It was worth the wait, and we are enjoying both vans! More

Big thanks to Brandon and Ascension Honda for a good experience in purchasing my car!! experience in purchasing my car!! More

Worst experience ever! It has been one speed bump after another! My vehicle issues still haven't been resolved and I've brought my vehicle back to the service center over It has been one speed bump after another! My vehicle issues still haven't been resolved and I've brought my vehicle back to the service center over 6 times. On the purchase date, I was told false information by my salesman and I actually knew more about vehicles than he did. He didn't even remove the stickers from the front windshield. The navigation system was never reset to manufacturer's default. The PSI in all 4 tires were very different. The white paint chips were horrible and you should see the "fix-it" job performed! I was charged document processing fees when my credit union was the one processing the paperwork! Still not sure why I was charged $495.00 for VIN etching. The vehicle pulls to the right and here it is 3 months later and no resolution! (Big safety concerns) Not to forget to mention, there is a lack of communication between sales and service. This just names a few things that have made this experience the absolute worse. More

Mr. Eddie and his employees were great! This was my first visit and will now be my dealership! Thank you for taking such great care of me! first visit and will now be my dealership! Thank you for taking such great care of me! More

OJ Turner made this vehicle purchase pleasant! He is super kind, reponsive, and helpful. Shout out to the finance manager Page Cavalier, as well. Car buying is a least favorite thing to tackle, fo He is super kind, reponsive, and helpful. Shout out to the finance manager Page Cavalier, as well. Car buying is a least favorite thing to tackle, for me..... and they made it absolutely pleasant. More

My sales person OJ was awesome not pushy very helpful and my sales manager Tommy was great! They actually make a good team. Everything was almost perfect until I went into the finance office Mr. Jimmy. my sales manager Tommy was great! They actually make a good team. Everything was almost perfect until I went into the finance office Mr. Jimmy. mr. Jimmy was not professional he very rude, reading the warranty saying you would have to be stupid not to take this very pushy. The biggest drawback for my wife and I was his language continuing profanity front of me and my wife. it was so bad if I would referred someone there if they had to see him, I would tell him go somewhere else. Then after we was done, I saw him arguing with my sales manager and my sales person about something else. Very rude, bringing down team morale. take Jimmy out equation. I will give you five stars. Great Job Oj and Tommy keep up the great work. We love our 2023 Toyota Highlander. just on a sidenote, I was already finance before I got there. I was just trying to make it easy. More

The people were great but I live a hour and a half drive away and only went because “Andrea” who does not exist at the dealership told me the exact car I wanted was on the lot. It was not. I was not happy. away and only went because “Andrea” who does not exist at the dealership told me the exact car I wanted was on the lot. It was not. I was not happy. Really considered walking out several times as we played the “let’s see what the mgr can do for you” game. Ultimately we came to a deal but there is no reason buying a car has to be such a horrible experience. Having said that OJ did arrange for a really nice gentleman Kieth I think is his name to come get me when the car came in. I did appreciate both of them and the Finance Mgr did not force we to hear all the sales pitches that I did not want. It was a cash sale and I pretty much knew what I wanted. If the dealer was local I would recommend with caveat of things to watch for because I know the same game/sale tactics are common at other dealers and I have dealt with and walked out with worse. I will put recommend because I am not out to hurt anyone. More