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Asay's Autos

Lindon, UT

1.0
18 Reviews

10 N State St

Lindon, UT

84042

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Showing 18 reviews

August 10, 2022

This place is horrible! !!! Word to the wise run!!!! The sales rep we worked with is your typical used car sales rep and would tell you anything to sell a car, lied to my wif More

by John Valdez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Asay , Jason Malaret
Aug 10, 2022 -

Asay's Autos responded

Vehicle was originally taken in as a trade in, and was being sold as is, In its current condition, at a reduced price. Customer was aware of the condition of the vehicle. Customer even took vehicle to his own personal mechanic, and drove 3 times before purchase. Customer was aware of the condition, and the bumper issue at time of purchase, and still chose to purchase the vehicle. Asay Auto offers free Carfax reports to all of our customers, which was given to this particular customer. After purchase, customer had buyers remorse, and wanted to immediately return the vehicle. Asay Auto did their best to help this customer, even though they were not obligated to do anything, and the customer was aware of the issues at the time of sale. Asay auto went above and beyond, and replaced both splash Sheilds at their own cost, gave a replacement spare tire and jack, and even helped secure the bumper for the customer. We do all we can to make our customers happy, as long as they are respectful, and realistic. Unfortunately, this customer got short tempered with us, and started demanding we do things that were never promised. We even personally offered to help his daughter more with the vehicle, because we felt bad about how her dad was handling the situation, we hope she will bring the car back in to us if there are any further needs.

July 23, 2022

Unprofessional in their approach, won't ever get back to you about a potential vehicle. 2/10 More

by Street.sign
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richie Asay , Jason Malaret, Chris Ballantyne, Trent Ferguson , Keith Terry, Parker Louder
April 03, 2021

Both car & dealership were filthy, salesperson Koda was RUDE & accused us of damaging the vehicle during test drive. Vehicle not portrayed well in pictures online. More

by Kuklishl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Koda, Richie Asay
December 31, 2020

Bought an SUV from these guys and after a few days of having realized that the rear parking sensors weren’t beeping. After a couple weeks of trying to figure out how to get them to work on our own (they More

by lsbduwel3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richie Asay , Jason Malaret
September 15, 2020

The Manager/ Jason is a con artist. Do not believe anything he tells you. He’s extremely rude & very unprofessional. DO NOT SHOP WITH THIS DEALERSHIP! More

by Mike Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Malaret
May 05, 2020

I want to start this by saying that I understand that a dealership runs on the expectation of making money. They're not there for their love of uniting the perfect customer with the perfect car while anima More

by Chaustie
Recommend Dealer
Yes
Employees Worked With
Richie Asay , Jason Malaret
June 05, 2019

Sold car while I was purchasing it We took one of their vehicles to a mechanic to have it inspected. After we returned we began filling out some paperwork to purchase the vehicle. After More

by JellyBird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben Francis
April 07, 2019

Complete Nightmare I am a very reasonable, very hard-working military member who has been through an absolute nightmare with Asay auto. Please stay away, there are plent More

by carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richie Asay
2