Asa Auto Plaza
Jackson, MN
Filter Reviews By Type
Showing 81 reviews
went to get a oil change and ed and i started talking about a new car and he said he could find one for me and he found the car for us. thank you mr. ed about a new car and he said he could find one for me and he found the car for us. thank you mr. ed More
Eric has always treated me good with all of the vehicles that I have bought from him. Great sales team and shop foreman, they always get the job done. that I have bought from him. Great sales team and shop foreman, they always get the job done. More
If you are someone who likes to deal online this is the auto dealership for you. I am someone who needs to see the car with the price and I like to have contact via email. Nothing I dislike more than a b auto dealership for you. I am someone who needs to see the car with the price and I like to have contact via email. Nothing I dislike more than a bunch of car dealerships calling my phone repeatedly. Cade did an excellent job of figuring our EXACTLY what we were looking for in our price range and when a truck came on the lot he thought we needed to see, he communicated that INSTANTLY with me via email and we bought that exact truck from their lot within 8 hours from original point of contact. There were a few minor details that needed to be taken care of and we took the car in and they gave us a loaner while they did the work. Since that time we have had follow up from customer service asking if we have had any trouble with our vehicle and to wish us a Merry Christmas. More
Overall my experience was great... I was looking online for some prices and cars for sale in the area online and gave my personal info. Within a few minutes a representative of Kemna Asa called me and I w for some prices and cars for sale in the area online and gave my personal info. Within a few minutes a representative of Kemna Asa called me and I was literally on the way out the door to go look at vehicles and test drive some in the area. I arrived at the dealership and Rob came out to greet me as soon as I got there. We talked about what I was looking for in a vehicle and test drove a few that fit what I was looking for. I opted for the Jeep Grand Cherokee Laredo because of the featuers it offered and was within my price range. Rob was in no way overbearing or pressured me to buy a vehicle that day, and I told him when I arrived I was not looking to purchase a vehicle that day. When he asked why I said I didn't have much for a down payment and was just looking around to buy in a few months time. But after working with the finance company and with the dealership we got a deal to go through on the vehicle much to my surprise. I went from driving a xxx 1996 chevy tahoe to a 2011 Jeep Grand Cherokee.... Only within a matter of a few hours. More
I was very pleased with my visit and purchase at Kemna-Asa. The staff was excellent, and Rob ans Ed were very helpful and answered all of my questions and concerns. They should be commended as well Kemna-Asa. The staff was excellent, and Rob ans Ed were very helpful and answered all of my questions and concerns. They should be commended as well as all the folks that I met there!!! TOM More
Very accomodating dealerhship. They drove 45+ minutes to show me the vehicle I was interested in. I test drove it, and we parted ways. After deciding it was the vehicle I wanted, we cut a deal e-mailing e show me the vehicle I was interested in. I test drove it, and we parted ways. After deciding it was the vehicle I wanted, we cut a deal e-mailing each other back and forth. They were nice enough to yet again drive 45+ minutes to get me my vehicle and to sign the papers. It saved me a lot of time and a lot of gas not having to drive all the way to Jackson to get the deal done. I really appreciate that. I've had some very minor issues with my vehicle like a bad alignment and a leaky tire, but those are small and insignificant in my book. Something I'd look over if I was to purchase another vehicle from Kemna. More
In general it was a pleasant experience. There are a couple things I feel I must mention. The change oil light keeps coming on when I start, there must be someway to shut it off. The exterior windows couple things I feel I must mention. The change oil light keeps coming on when I start, there must be someway to shut it off. The exterior windows were not cleaned. The front of the car was vacuumed, but the back was not. More
They make it convenient to do business with them. I work out of town and all I had to do was drop off my car in the morning and drive the Kemna vehicle to work, and then pick up my vehicle after work. I ap out of town and all I had to do was drop off my car in the morning and drive the Kemna vehicle to work, and then pick up my vehicle after work. I appreciate that they are accomodating and friendly. They know me by name. Jean Pike More
Dave is excellant in the service dept. in Spirit Lake, IA and ussually knows the exact problem. I have been to him many times and been very satisfied with his knowledge and promptness in automobile repair. and ussually knows the exact problem. I have been to him many times and been very satisfied with his knowledge and promptness in automobile repair. More