Art Gamblin Motors
Enumclaw, WA
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Bought my Truck from Gamblin Buying my truck from Gamblin Motors was easy and painless. They were very up-front with the pricing of the truck and gave me a fair value on my tra Buying my truck from Gamblin Motors was easy and painless. They were very up-front with the pricing of the truck and gave me a fair value on my trade-in. I ended up financing through them as well as they were able to beat my best rate at a credit union by 0.75%. More
Poor customer service This company is content selling broken merchandise. Their solution is to sell you a replacement to make it right. It should have been right in the f This company is content selling broken merchandise. Their solution is to sell you a replacement to make it right. It should have been right in the first place. They are after your money, not your satisfaction. More
Finding a new truck My husband and I have been dealing with Scott Ledford and Art Gamblin Motors for many years. We have bought at least ten cars(probably more) over the My husband and I have been dealing with Scott Ledford and Art Gamblin Motors for many years. We have bought at least ten cars(probably more) over the last twenty years and Scott has been our salesman. We both have great trust in his opinion and his knowledge. We needed a truck with great towing capacity and we wanted Scott's opinion about what truck would fit our needs. He suggested that a three quarter ton Silverado had the towing capacity we were looking for. We were interested in taking one for a test drive but he didn't have one on the lot at the moment. He knew what we wanted as far as features were concerned and went to work finding a truck for us. Within a couple of days, he called and said he would have one on the lot by Saturday. We drove in on Saturday morning and he had found just the right truck, the right color and all the features. We left the lot that very afternoon with a new truck. We have always been very satisfied with all of the departments of Art Gamblin Motors. We couldn't have asked for any better service. More
Hometown service with a smile I have done business with Gamblin before, and my brother recently purchased a car here as well. It was logical for it to be my first stop on the searc I have done business with Gamblin before, and my brother recently purchased a car here as well. It was logical for it to be my first stop on the search for a new vehicle. I was quickly greeted by Nick Jackson and he was fantastic. He answered all my questions well, and was able to be on the same wavelength as me as far as what I was looking for in a car. My experience was great, and I didn't need to take my business anywhere else. Thanks Gamblin! More
Best car buying experience I've had I bought a car in January from Nick After my car just got too small for my needs, Nick helped me find the right car and gave me a really good deal. I I bought a car in January from Nick After my car just got too small for my needs, Nick helped me find the right car and gave me a really good deal. I would send anybody to see Nick without hesitation! More
Incredible Service This is a dealership that went WAY OUT OF IT'S WAY to sell us precisely the Astro Van we wanted. Nick drove up to Seattle to close the deal, becau This is a dealership that went WAY OUT OF IT'S WAY to sell us precisely the Astro Van we wanted. Nick drove up to Seattle to close the deal, because we just couldn't make it to Enumclaw!! When there was an issue about the rack installation, Nick refused to accept a "just-ok" rack...made them redo it. I'm not kidding! And Tyson Gamblin is so courteous and respectful. When something isn't right...he steps in and fixes it. The title clerk was new and she had a few problems, but what a great attitude. She jumped right in and fixed it! WE LOVE YOU GAMBLIN! Nancy & Brad Leff, West Seattle More
Amazing Customer Service! So impressed! Nick was so friendly and patient (as I had my children with). He listening to my needs and exactly what I was looking for in the price range I needed. Nick was so friendly and patient (as I had my children with). He listening to my needs and exactly what I was looking for in the price range I needed. He was so professional yet made us feel welcome and answered all of my questions. He exceeded my expectations! I was very impressed by the entire team! I Would recommend Gamblim in a heart beat and in fact I have. :) More
Dissapointed Buyer I recently found a 1998 Chevrolet Silverado on Autotrader that was for sale at Gamblin Motors. I live in Alabama and purchased the truck in Washington I recently found a 1998 Chevrolet Silverado on Autotrader that was for sale at Gamblin Motors. I live in Alabama and purchased the truck in Washington State. It passed the Carfax review and I decided to purchase it. I was told by several folks at Gamblin Motors that the vehicle had been inspected and was in excellent shape mechanically and cosmetically. I was also sent a video that showed the ins and outs of the truck. These reports were complete lies. Upon receiving the truck via a shipper, the hood release latch was broken, pins and bushings were shot making the doors difficult to open and close, several fuses were blown that controlled the lock and passenger window as well as some other missing and broken parts. This and some body damage from the shipping cost me $1200 in the body shop. I tried to approach Gamblin about helping me pay for this but they were unwilling. I have had the truck 2 months and it has started using oil at an alarming rate. I purchased a newer truck to have something that doesnt use oil but this is not the case. I am very dissatisfied with this dealership and would not use them or recommend them for anything else. More
Dissatisfied completely! I recently purchased my Yukon denali from here. I was a returning customer as I had purchased a vehicle from art Gamblin when I was 18. Within four da I recently purchased my Yukon denali from here. I was a returning customer as I had purchased a vehicle from art Gamblin when I was 18. Within four days of owning this vehicle three different service lights were going off. I called to schedule a service appointment and I informed them I would have to bring my daughter who is not even two. I asked how long the appointment would take and was told an hour and a half. At my appointment that day I waited for three hours and finally had to tell them I needed to leave problems not solved! My husband then took the vehicle in today to have the tire pressure monitoring system fixed and he waited for two hours one of which the car sat out in front of the waiting room not being worked on! They didn't even bother to wash the car. Now we have to wait for the mangers to talk and find out when they will fix our door which doesn't open from the inside and a window that will roll down but not up. Three times in the service department within two weeks of owning my vehicle. I have never felt so taken advantage of and dissatisfied. They pride themselves on family and trust and I have had nothing but a headache and sense of burden since buying from them! We will NOT be coming back in the future More
Nice people So the only nice thing I have to say is that the salesman Cody was amazing, I know a lot of car sales man and they can be pushy, he was anything but p So the only nice thing I have to say is that the salesman Cody was amazing, I know a lot of car sales man and they can be pushy, he was anything but pushy or annoying. He was nice and tried to make things as smooth as possible after all the things that had happened. As for everything else it has been all down hill from there. The service department is a huge disappointment, that is all I will say about that and a lot of confusion between signing of papers (he was super nice too) and getting the licence, which we have to pay the money back that was given to us.... (wont say much more because we still haven't received our plates... ) More