Art Gamblin Motors
Enumclaw, WA
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It's been a long time since I've had good customer service anywhere...the minute I walked into Gamblin Motors I was greeted by Aimee Locke and she was very helpful. She took the time to answer all of service anywhere...the minute I walked into Gamblin Motors I was greeted by Aimee Locke and she was very helpful. She took the time to answer all of my questions and explain the process to me. I was able to get my car in, fixed, washed and back to me the same day. Thanks Aimee,your service hasn't gone unnoticed! More
I don't think I have ever been so plesased with a customer service department. One of the main things we didn't want was to be pushed into a sale and that is exactly what Jim didn't do to us. He answ customer service department. One of the main things we didn't want was to be pushed into a sale and that is exactly what Jim didn't do to us. He answered the questions we had and that was it. It's nice to do business with someome you like rather than with a person your just DEALING with. Just incase Jim gets to read this review. Thanks for the little extra work. Jenn and Tracy More
I stopped by the dealership on my way out of town and was greeted by Aimee. She was very helpful at being able to get my car right in and make the necesscary repairs to get me back on the road. I was very gr greeted by Aimee. She was very helpful at being able to get my car right in and make the necesscary repairs to get me back on the road. I was very grateful for such quick and helpful service. I highly recommend this dealership to anyone in the area. Thanks again! More
I am a working mom with four children and I was looking for a car that would be big enough for my whole family. I decided on the Chevy Traverse and went online looking for the best deal because it's extrem for a car that would be big enough for my whole family. I decided on the Chevy Traverse and went online looking for the best deal because it's extremely difficult to take the whole family out to dealerships and get anything done. I went to Truecar.com and got the name of a couple dealers with reasonable prices and I was contacted by Jaren at that time. All of our transactions were done through email as I live over 300 miles from the dealership. He sent me an e-mail with 3 different Traverses with their description and I told him what was most important to me in the features and we then settled on a new 2011 Chevy Traverse 2LT. They gave me a quote on their financing and I then contacted my bank and got a quote on their financing, and then I contacted another dealership in my area to make sure I was getting the best deal. I went back and forth between the two dealerships and finally settled on Art Gamblin Motors because the car they were offering had the best options for the price they were offering. When I got the car, it wasn't exactly what I had expected, but Rick worked very diligently with me to make sure that I was satisfied with my experience with their dealership and I am happy to say we were able to work something out. I couldn't be happier with my new car and with all the snow we're getting this year, I couldn't have gotten it at a better time! More
It was an absolutely worry free experience. The salesman was friendly and extremely helpful. The process was efficient, which helped us a lot as we had a very active and loud child with us. We got a great was friendly and extremely helpful. The process was efficient, which helped us a lot as we had a very active and loud child with us. We got a great test drive and all of our questions were answered to our complete satisfaction. I would definitely suggest this dealer and salesman to my friends and family. More
We recently purchased a used truck from Jim Wiseman. He was very patient and helpful through the whole process. He spent time with us to make sure we got exactly the vehicle we wanted and made the entire p was very patient and helpful through the whole process. He spent time with us to make sure we got exactly the vehicle we wanted and made the entire process so easy. We will do business here again! More
Well, they are in Enumclaw... but if you live somewhere else, it doesn't mean you can't buy a car from these guys! I don't have days off. I didn't particularly want to get a new car, but someone totaled else, it doesn't mean you can't buy a car from these guys! I don't have days off. I didn't particularly want to get a new car, but someone totaled my corolla while it was parked in front of my house, so I had to. Still, I just didn't have time for a lot of shopping. I did some research and decided a Scion XD would be a good choice. Looking online, I couldn't find too many used ones for sale and when I did, they were barely cheaper than the new ones. However, Gamblin motors was selling one for much cheaper than the Seattle and Bellevue shops. I called to ask more details, but it just didn't look like it would be possible for me to get all the way to Enumclaw from Seattle with another driver anytime soon, so I was expecting to just have to spend more. UNTIL! Jim Wiseman called back and offered to bring it to Seattle for me to test drive in my own neighborhood! I agreed, and he came out early the next morning. I decided I liked the car and he drove us back to Enumclaw to work out the financing, with the additional promise that if I didn't like the deal once I was down there, he would drive me back even if I didn't buy it. Even with all the extra time he was spending, there was still no hard sell or guilt trip. He seemed fine with the idea that if I didn't buy a car that day maybe I'd remember and buy from them in the future. Very low pressure and friendly. The only negative I can think of is that there were a lot of options during the financing we had to talk about, and that took a bit longer than they had said it would. So I felt a bit rushed to decide about warranties, some anti-theft program, and which bank to finance through. But it was all useful information and it's not their fault I was in a hurry. They did get me a MUCH better interest rate than my bank had initially offered. If I'd known all these things would come up ahead of time, I'd have looked them up first and been more prepared to decide quickly. However, looking into it afterwards, their finance guy, Dan Sali, was pretty honest about which of these "things he was required to tell me about" weren't actually worth it in my situation, and which ones were good deals. Still, I got done just in time to get to work and was happy to be able to get this better deal from Enumclaw without messing up my schedule. All in all it was a very smooth and fast transaction. Would DEFINITELY recommend. More
Dale Dunks helped my wife get into a car while she was in college that works with her budget. He took the time to explain the cars features in detail and make sure she was getting into a car that was right f college that works with her budget. He took the time to explain the cars features in detail and make sure she was getting into a car that was right for her. Most car salesmen are focused on the sale and making as much money as possible, but he made sure that the customer was getting the best that they needed for the budget and price. I would recommend him to anyone. I am looking forward to seeing him myself in the future when I am ready to purchase a vehicle again. More
Scott has been patiently working with my husband to find us a car that would fit our families needs. He called us on Saturday with the perfect car at the perfect price. His customer service was great and we us a car that would fit our families needs. He called us on Saturday with the perfect car at the perfect price. His customer service was great and we were able to bring home a car that was so much nicer than we thought we could purchase. Thank you Scott so much. More
I never thought "fun" would be a word I'd use to describe my experience buying a car from a dealership - but that's just what it was! Everyone was friendly and courteous, and I never felt pressured or like I my experience buying a car from a dealership - but that's just what it was! Everyone was friendly and courteous, and I never felt pressured or like I was just a potential "sale". Jim really took the time to listen to me & see what I really needed, and helped me work through the financial challenge of putting together a good deal for me - and was quite entertaining in the process! Tom, the finance guy, took the time to thoroughly explain all my options, and answer my questions. Some places you buy a car, and hope you never have to deal with them again. Gamblin is just the opposite - this a place where you would stop in, say hello & feel totally comfortable recommending to your friends or family. All around, a very happy experience ! More