Arrowhead Lexus

What a great Experience! This will be the third Lexus I have purchased through Dave at Arrowhead Lexus. They are second to none when it comes to taking care of their customers This will be the third Lexus I have purchased through Dave at Arrowhead Lexus. They are second to none when it comes to taking care of their customers. Lexus Quality????? I have owned Lexus for 12+ years now. The quality and dependability is outstanding. Total of 250,000 miles with no problems with any of the vehicles. 160K on my first RX 300 never one problem other than routine maintenance. 80K on the second, never one problem and it still drives like new. I traded the old RX with 26K for a new RX. Both cars are a dream to drive. I drive about 20-25K per year. Excellent Vehicles! More

An outstanding dealership! All around an outstanding dealership!Let me tell you about by Arrowhead Lexus experience. My husband bought a Lexus from a friend and took it to Arro All around an outstanding dealership!Let me tell you about by Arrowhead Lexus experience. My husband bought a Lexus from a friend and took it to Arrowhead Lexus to be serviced. Tom Sippel was his Service Adviser. My husband was so impressed with Tom and the Service Department that he suggested I visit the dealership and look for a car. This is after my husband's history of driving 4 Mercedes through the years. Tom referred us to Karen, a Sales Consultant, who was extremely helpful and guided me in finding the perfect car for me. The Finance Manager, John , was very cooperative and easy to work with. My husband and I are looking forward to many years of a good business relationship with Arrowhead Lexus. More

Could not be better Always willing to go the extra mile and often Scott will discuss options that I had not considered. Tom always finds a time slot even when the servic Always willing to go the extra mile and often Scott will discuss options that I had not considered. Tom always finds a time slot even when the service department is very busy. Tom is there from early in the morning to later in the evening making sure customers have timely service. More

Not the typical car-buying experience! Working with Paul at Arrowhead Lexus was not the typical car-buying experience - it was so much better! There was no pressure and Paul took the time t Working with Paul at Arrowhead Lexus was not the typical car-buying experience - it was so much better! There was no pressure and Paul took the time to understand what I was looking for in a new car. He then went above and beyond to find the perfect one - and he did it quickly and professionally. He's a great asset to Arrowhead Lexus. More

We really appreciate the excellent service My husband and I really appreciate the excellent services provided by Mr. Angelo Tedeschi, our sales consultant at Arrowhead Lexus. He was patient an My husband and I really appreciate the excellent services provided by Mr. Angelo Tedeschi, our sales consultant at Arrowhead Lexus. He was patient and helpful and explained things clearly to us. We also like the dealership. Everyone is very courteous and helpful. We would definitely recommend Angelo and Arrowhead Lexus to other car buyers. More

Excellent customer service Outstanding ServiceTom is great! He gives excellent customer service. He is knowledgeable about the services and really tries to look out for the bes Outstanding ServiceTom is great! He gives excellent customer service. He is knowledgeable about the services and really tries to look out for the best interest of the customer. I think he goes out of his way to make sure you understand their recommendations and has always been great to work with. I highly recommend him and this Lexus Location. I have never had a bad experience. More

Dealer/Sales Math did NOT add up! My wife and I went to visit Arrowhead Lexus already pre approved by our financial institution. We fell in love with a F Sport on the lot we were ready My wife and I went to visit Arrowhead Lexus already pre approved by our financial institution. We fell in love with a F Sport on the lot we were ready to buy. We dealt with David from sales. He was very nice, however for a used car they insisted on a NEW price tag and it did not seem as if they were motivated to sell at the end of the month as they were not willing to budge on the sticker price on the car. His/David's Math was WAY off and both my wife and myself heard an astronomical number given for the transfer/tag/ plate etc fees. Way outside of the 8%-10% realm, it was more like 18-20%. We thanked them for their time and visited another dealership with no nonsense math. We in-fact purchased a Lexus loaded with options that day from another dealership in Scottsdale. Needless to say we will not recommend this dealership to family or friends. More

By far the best dealer service in the Phx area! I typically do to my own maintenance and they are helpful even when they aren't the ones doing the service. I typically do to my own maintenance and they are helpful even when they aren't the ones doing the service. More

review of arrowhead lexus i appreciated the help mr. nicksic gave, kept me informed about the service and answered all questions. i thought they did a very good job and service i appreciated the help mr. nicksic gave, kept me informed about the service and answered all questions. i thought they did a very good job and service. More

A Fantastic Experience A fantastic experience. Our sales associate was highly informed and presented multiple options based on our requirements. There was no pressure and al A fantastic experience. Our sales associate was highly informed and presented multiple options based on our requirements. There was no pressure and all involved gave us their complete attention. We would certainly recommend Arrowhead Lexus. More