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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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February 03, 2019

Service appointment Kevin Proo is great to work with. He is always professional and courteous. I've bee coming to this dealership for over 15 years and will continue to d More

by kevinJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Kevin Proo and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Kevin had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

February 03, 2019

CRV Repair I made a appointment for 8:30 AM to have a oil change and tire rotation. I was met by Tom Urbina and he checked me in and was very happy with the serv More

by Taffy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 03, 2019

Wonderful and Helpful My last review did not seem to go through. Dan Thomas was very helpful and easy to deal with. I am handicapped and he made my visit very easy and info More

by Daniel321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Dan Thomas and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Dan had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 02, 2019

Quick, efficient and thorough. Amazingly thorough, efficient and fast. Seth met me, explained everything and kept me posted regarding process. I will definitely return and request s More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 02, 2019

Honda Dealership review Mike King did an excellent job. His extra effort detected the truck battery was about to fail. He replaced it and saved me an immense amount of inconv More

by Ridgeline2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit Response

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 01, 2019

David Scott is Great! As usual, David Scott took great care of me and made sure all the requested work was completed to my satisfaction. He is why I continue to come back t More

by JRainaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 01, 2019

Service The service tech took care of everything well. Once they found the car they got it repaired quickly and did the oil change as well More

by Joy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

Exceeded expectations I was quickly greeted, checked in, and the work was completed in the timeframe as promised. Upon checkout, Thomas explained the completed work. Overal More

by Buckzona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

I came in for an oil change. you found a problem. I cme in for an oil change and check up on my Pilot. Tom Urbina pointed out a problem with the Pilot's hoses. Your people corrected the problem and o More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

Excellent Service The only reason I return to get my service done there is because of Antwon Germany. His customer service skills are amazing. My last visit (Mr. German More

by Trew5526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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