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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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January 27, 2021

The service department is always efficient and does excellent work. The Service Advisor is helpful, informative and kind. Arrowhead Honda is in an excellent location which is easy to get to. More

by Aglowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
January 26, 2021

He was really helpful and kind this is why we go to him not just for this car but also our other car as well. More

by joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 25, 2021

Alex was very pleasant to work with. I don't understand why you need such wordy reviews. Also, you sent me this survey. I don't understand why do I have to give you me email address again, when you alr More

by rjcarrucciu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marin
January 20, 2021

Arrowhead Honda notified me of a recall on my 2018 Honda Accord. I booked my service appointment online and was in and out in 1.25 hours. There was no charge, and I received a free car wash to boot. I ap More

by Peter S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 18, 2021

Grant knew exactly what I needed and got right on it. ...and I didn't have an appointment. He told me it would take 'about an hour' to create a new key fob. In about 35 minutes, he was standing in fro More

by mlm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 17, 2021

As always, Steve was professional and cared about my cars needs as well as mine! I would send anybody his way for service or recommendations. He took the time to listen to what I had to say and even took car More

by superman761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 17, 2021

Dereck was professional and cared about my cars needs as well as mine! Car looked good and sounds good. It was in great hands. Timeliness was excellent. Thank You More

by jsuerojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 15, 2021

Service is always good each time I take my vehicles there. I have no complaints just keep up the good work. I am always satisfied with the work that is done on my vehicles. More

by Dave
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 13, 2021

Robert A. our service advisor did an excellent job of explaining work done or needed - was a good guy to deal with.- work completed in a timely manner More

by rdrnedlov
Recommend Dealer
Yes
Employees Worked With
n/a
Jan 15, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 13, 2021

I use the dealership for routine maintenance, However for major repairs your shop rate is too high and I have saved at least 50%k having the work done by my independent mechanic More

by jberke
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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