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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,770 Reviews

1,770 Reviews of Arrowhead Honda - Service Center

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April 19, 2019

Excellent experience Visit to dealership was for simple oil/filter change. Was greeted very cordially by service advisor, who laid out expected time frame, reviewed any o More

by suncityguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 09, 2019 -

Arrowhead Honda responded

suncityguy, thank you for the review! Our number one focus is customer service, and we are happy to hear that Express Advisor Antwon Germany was able to provide such a level of excellence to you. Please, let us know if you need anything in the future. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 17, 2019

Antwon is the best! I gave 5 stars to antwon because he always strives to meet your Car needs right away! Genuine young man, he always makes you feel like your concerns a More

by Mcard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwon Germany
Jun 12, 2019 -

Arrowhead Honda responded

Mcard, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear Express Advisor Antwon Germany and Service Advisor Dan Thomas have both been able to make your experiences so great. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 17, 2019

Friendly and Professional I seem to be having trouble with my right rear tire losing pressure. Antwon to me to the service area and he and the serviceman said the problem was More

by Philip Huff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 12, 2019 -

Arrowhead Honda responded

Philip Huff, thank you for the 5 star review! Our number one goal is 100% customer satisfaction, and we are pleased to hear Express Advisor Antwon Germany was able to exemplify this during your most recent visit. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 15, 2019

Fast oil change Great experience and quick customer service provided. Always very helpful and friendly. Answer all my questions and doubts. They always give me their More

by Clemen Vargas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex McDonald, Antwon Germany
Jun 12, 2019 -

Arrowhead Honda responded

Clemen Vargas, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your experience went so well. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 13, 2019

Amazing My service advisor is amazing and made my experience headache and hassle free i would highly recommend this dealership for any of your car repair need More

by Selinks91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

Selinks91, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your experience went so smoothly. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 13, 2019

Honda Service Service advisor was timely, knowledgeable, professional, and courteous. Listened, advised and explain all my questions and concerns. Simple experienc More

by jsuerojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

jsuerojr, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your experience went so smooth and simple. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 13, 2019

I have always received prompt, good service from this dealer The service I required was a recall to replace the airbags. The appointment was made quickly and service was completed in less than 2 hrs. More

by Huskerfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Apr 13, 2019 -

Arrowhead Honda responded

Thank you for the review. Our goal is 100% customer satisfaction. Please, feel free to reach out to me to discuss what we could have done better. Sincerely, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

Service Tech Dereck was polite, understanding and explained all items needed for 15,000 mile check up and all work was done quickly and was out of dealership in 2 More

by Dufresne,Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2019 -

Arrowhead Honda responded

Bernie, thank you for the review. Our priority is 100% customer satisfaction. Please, feel free to contact me to discuss your most recent experience with us. Sincerely, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

Friendly, Timely Service I took my vehicle in for an oil change. There were a couple more routine service items that needed to be addressed. My service advisor was able to w More

by Mary75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2019 -

Arrowhead Honda responded

Mary75, thank you for the 5 star review! Customer satisfaction is our top priority, and I'm happy to hear that our Service Department is continuing to provide that gold standard. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 12, 2019

battery/starting issues I had some battery issues, and came to the dealership thinking something else under the hood was at fault. My experience was great. After troublesho More

by sandi paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Yazzie, Tech , Mike King
Apr 13, 2019 -

Arrowhead Honda responded

Sandi, thank you for the 5 star review! We pride ourselves on excellent customer service and are happy to hear that our Service Department is continuing to provide that to you and yours. Please, let us know if you need anything in the future! Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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