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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,770 Reviews

1,770 Reviews of Arrowhead Honda - Service Center

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April 26, 2019

Fast and complete service. This was a great service visit. Everything was done quickly and correctly.I was met promptly and all the service items were explained to me. More

by skyshow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Arrowhead Honda responded

skyshow, thank you for the 5 star review! Customer satisfaction is our main focus, and we are happy to hear that your vehicle was serviced in a timely manner. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 25, 2019

Very good! Everyone was very friendly and explained the work to be done and estimated the time it would take. As it turned out the car was ready in half that tim More

by shannon
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mo Babul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

shannon, thank you for the 5 star review! Our number one goal is customer satisfaction, and we are glad your most recent visit went so well. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 25, 2019

Honda service They took me on time, kept me informed of findings and progress and were very thorough. The cost was reasonable. I will come back again as I have for More

by Tutera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Jun 13, 2019 -

Arrowhead Honda responded

Tutera, thank you for the 5 star review! Our top priority is customer service, and we are happy to hear your most recent visit did not disappoint. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 24, 2019

Arrowhead Honda keeps my car running like new. Arrowhead keeps my 2013 CRV riding like new. They are on top of what needs to be done and often offer suggestions to what will be coming up. More

by ARBY50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

ARBY50, thank you for the 5 star review! Customer service is our main focus, and we are happy to hear our Service team has been able to provide you such excellent assistance with your CR-V. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 23, 2019

All requested service completed, and excellent suggestions All requested services completed in a timely manner, and received some suggestions to consider for additional service! This was a very positive exper More

by Kat Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino, service advisor, most knowledgeable, and has an excellent personality., Mike King
Jun 13, 2019 -

Arrowhead Honda responded

Kat Lady, thank you for the review. Our number one goal is customer satisfaction, and we are happy to hear your most recent visit was such a positive experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 22, 2019

Excellent Service Department Service advisors are efficient and honest. Reliable service. My vehicle only goes to Arrowhead Honda for all service and repair needs this place is h More

by bhannah51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

bhannah51, thank you for the 5 star review! Our top priority is customer satisfaction, and we are happy to hear our Service team has been able to provide you with that level of excellence. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 21, 2019

Replacement of rear calipers Tom Urbina and arrowhead Honda service are awesome! I have been a long time customer that left for a few years thinking I could get a better deal with More

by ShawnB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Both the 2 primary guys and 1 gal in service are the best! I fix my own car a lot, and they give me great advice on parts and ideas to refurbish my older Honda’s., Celeste Fitzpatrick
Jun 14, 2019 -

Arrowhead Honda responded

ShawnB, thank you for the 5 star review! Our number one priority is customer service, and we are pleased to hear Service Advisor Tom Urbina was able to provide you with such awesome assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 21, 2019

Great people to work with Jeff Obert is an outstanding technician and a great person to work with! Tom Urbina is also very knowledgeable and helpful. It was great to work with More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Obert
Jun 13, 2019 -

Arrowhead Honda responded

Dave, thank you for the 5 star review! Our number one focus is quality customer service, and we are pleased to hear both Honda Master Technician Jeff Obert and Service Advisor Tom Urbina have been so knowledgeable and helpful to you. Please, let us know if you need anything else. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 20, 2019

Well cared for with heart felt attention The Odyssey was care for immediately, with steadfast updates. And the result was as desired. Repairs successfully completed! Christopher provided m More

by Dltomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

Dltomb, thank you for the 5 star review! Our main focus is customer service, and we are happy to hear your most recent experience was no exception. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 20, 2019

Ride service Our two men took us to the mall while we had auto worked on and both were very pleasant both ways and mr king was excellent to deal with . More

by Goodridebellroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jun 13, 2019 -

Arrowhead Honda responded

Goodridebellroad, thank you for the 5 star review! Our number one goal is customer satisfaction, and we are happy to hear Service Advisor Mike King made it such a pleasant visit for you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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