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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,770 Reviews

1,770 Reviews of Arrowhead Honda - Service Center

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May 01, 2019

Quick and great service. Very satisfied I arrived with out an appointment because of a dead battery. I was greeted and told my car would be taken care of immediately. It was ready for me i More

by Tbruner35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarett Peters, Brandon Whitaker, Seth Ibarra
Jun 13, 2019 -

Arrowhead Honda responded

Tbruner35, thank you for the 5 star review! Our main focus is customer service, and we are happy to hear you were so pleased with our Service Team. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Service advisor Steve Bullock was incredible! Steve in Service is my new advisor since my last advisor was promoted. This was my 2nd visit to see him and his customer service was impeccable. He we More

by Sara Christiansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

Sara, thank you for the 5 star review! Our top priority is customer service, and we are pleased to hear Service Advisor Steve Bullock has been able to continue providing you with such top notch assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Service guys are easy to work with Happy they work on Acuras as well as Hondas. Saves me big bucks. They've always done good work. Been using them for almost 20 years. More

by Unclecliffie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jun 13, 2019 -

Arrowhead Honda responded

Unclecliffie, thank you for the review. Our main focus is customer satisfaction, and we appreciate your continued patronage. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 30, 2019

Thorough and professional. Everyone did a great job. Robert was excellent and delt with every detail of my visit; thoroughly explained several maintenance items I had questions More

by honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2019 -

Arrowhead Honda responded

honda, thank you for the review. Our top priority is customer service, and we are pleased to hear Service Advisor Robert Quintana was able to provide you such excellent assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 29, 2019

Great Service Had oil change done and I was in n out of there within a hour/ always courteous and helpful . I have been using this dealership for 5 + years More

by lochoa5305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

lochoa5305, thank you for the review. Customer satisfaction is our top priority. Please, let us know if you need anything in the future. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 29, 2019

Wonderful service! Dan took extremely good care of me and went above and beyond in every way. That's why I like having my car serviced at this dealership, the customer s More

by Kmherbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

Kmherbert, thank you for the review! Our number one goal is customer satisfaction, and we are happy to hear Service Advisor Dan Thomas gave you such excellent service. Please, let us know if you need anything in the future. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 28, 2019

Great Service As I was picking up my 2016 Cr-V for routine maintenance, Tom asked about our 2010 Civic as we had just had it in for its 105,000 mile service. I told More

by klgordon77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

klgordon77, thank you for the review! Customer satisfaction is our number one goal, and we are happy to hear Service Advisor Tom Urbina was able to provide such excellent service to you as well. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 28, 2019

Protection package My car was taken and was finished in half the time it was supposed to take. I was called when it was finished. The check out process was smooth and i More

by Clo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

Clo, thank you for the 5 star review! Customer service is our top priority. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 27, 2019

Dead car I called Jimmy and he was very helpful told me I could drop it off and leave him a note and he would take care of it. Instead I came in the next day More

by Ellnnbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino, Mike King
May 09, 2019 -

Arrowhead Honda responded

Ellnnbr, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear Service Advisor Jimi Bettino was able to provide you with that same level of excellence. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

April 26, 2019

Exceptional service! Derek was great! He went above and beyond to help with a unexpected problem. I have used your dealership in the past and will continue. More

by patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 09, 2019 -

Arrowhead Honda responded

patricia, thank you for the 5 star review! Customer service is our number one priority, and we are happy to hear that Service Advisor Dereck Smith went above and beyond to assist you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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