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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,769 Reviews

1,769 Reviews of Arrowhead Honda - Service Center

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May 05, 2019

Very pleased. Although it's expensive for car repairs I appreciated Dereck Smith's detailed information and help on the service required. He kept me informed. Exp More

by sulcata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Arrowhead Honda responded

sulcata, thank you for the review! Maintaining quality service is very important to us, and we are happy to hear that Service Advisor Dereck Smith was able to continue to provide that to you on your most recent visit. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 04, 2019

Great Service Antwon made me feel like a valued customer. He answered my questions in detail, has a great attitude and made sure I understood the info he was explai More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 07, 2019 -

Arrowhead Honda responded

Ian, thank you for the 5 star review! Customer satisfaction is our top priority, and we are glad to hear Express Advisor Antwon Germany was able to continue to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Excellent Service! Mike King is cordial, prompt, professional and efficient...customer service was great. Wait time was minimal and comfortable and explanation of servic More

by Accord Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
May 08, 2019 -

Arrowhead Honda responded

Accord Owner, thank you for the 5 star review! Customer satisfaction is our number one priority, and we are happy to hear that Service Advisor Mike King has continued to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Went Smooth Derrick was great - Took my vehicle back then came and told me what needed to be done he also kept me informed on how the service was progressing. Ni More

by Accord Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

Thank you for the review! Our number one goal is customer satisfaction. Please, let us know if you need anything in the future. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 02, 2019

Always runs smooth Seth greeted me. Explained what was needed and explained cost. He took the car back. It was returned in a timely matter. He was very friendly. More

by Nanalmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
May 08, 2019 -

Arrowhead Honda responded

Nanalmn, thank you for the 5 star review! We aim for 100% satisfaction and are happy to hear Express Advisor Seth Ibarra was able to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 02, 2019

Outstanding customer service Fast service and great customer service. I was coughing and was even given a water while sitting outside I didn’t even have to ask More

by Cooking girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ezekiel Granados, Seth Ibarra
May 08, 2019 -

Arrowhead Honda responded

Cooking girl, thank you for the 5 star review! Customer satisfaction is our number one goal. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Great service I stopped by without an appointment late afternoon because my car was making a strange noise. They took it right in, took care of the issue and had m More

by BeeSoBusy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Jun 13, 2019 -

Arrowhead Honda responded

BeeSoBusy, thank you for the 5 star review! Our top priority is customer satisfaction. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Dead Battery Ever walk out the door to a dead battery especially when you have a new car ?? With the help of Honda roadside Assist and excellent staff especially More

by Needed help
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 13, 2019 -

Arrowhead Honda responded

Needed help, thank you for the 5 star review! Our main focus is customer service, and we are happy to hear Express Advisor Antwon Germany was able to provide such excellent assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Timely Recall Inspection Arrowhead Honda Service Team did a great job advising me of a recall concerning the timing belt, scheduling & performing my vehicles recall inspection More

by Sebring06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 08, 2019 -

Arrowhead Honda responded

Sebring06, thank you for the 5 star review! Customer satisfaction is our top priority, and we are glad to hear Service Advisor Jimi Bettino was able to provide you with that same commitment to excellence. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 01, 2019

Quick and great service. Very satisfied I arrived with out an appointment because of a dead battery. I was greeted and told my car would be taken care of immediately. It was ready for me i More

by Tbruner35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarett Peters, Brandon Whitaker, Seth Ibarra
Jun 13, 2019 -

Arrowhead Honda responded

Tbruner35, thank you for the 5 star review! Our main focus is customer service, and we are happy to hear you were so pleased with our Service Team. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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