Arrowhead Honda - Service Center

Robert provided excellent customer service I came in for an oil change and asked Robert to check and see if anything else needed to be done. He came back to me and explained the technician's r I came in for an oil change and asked Robert to check and see if anything else needed to be done. He came back to me and explained the technician's recommendations following a thorough examination of my 2012 Civic. The work was completed in a couple of hours while I waited - it was great not to have to bring the car back another time. Robert was great at explaining everything to me and giving me discounts where possible. Thank you! More

Satisfied I had a good visit, Steve Bullock was out the door as I drive into the service lane. He had the paper work in his hand and ready to help me out. I had a good visit, Steve Bullock was out the door as I drive into the service lane. He had the paper work in his hand and ready to help me out. More

great! The service center does an excellent job. They get the work done in a timely manner. It is a pleasure work with Honda's great staff! The service center does an excellent job. They get the work done in a timely manner. It is a pleasure work with Honda's great staff! More

Excellent Service! Tom Urbina is great.....hands down, he has always taken care of us, so glad we found him again at Arrowhead Honda! Looking forward to the remodel bei Tom Urbina is great.....hands down, he has always taken care of us, so glad we found him again at Arrowhead Honda! Looking forward to the remodel being complete. More

They take good care of my vehicle. I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealershi I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealership. More

I trust my service rep I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not need I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not needed at the time. He takes the time to answer all my questions, review my warranty, and help me plan for future services. There have never been any surprises. I will remain a customer as long as Tom is my service rep, even though there is another Honda dealership much closer to my home. More

Good Service Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of upcoming requirements. More

Very good customer service From the moment you enter the service department they make you feel at home.Kevin Pro is really a nice guy .he takes the time to make sure you have be From the moment you enter the service department they make you feel at home.Kevin Pro is really a nice guy .he takes the time to make sure you have been taken care of More

Fantastic as Always! Tom Urbina is always kind, efficient, and trustworthy. I will never take my car anywhere else. I have never left having had a bad experience. Tom Urbina is always kind, efficient, and trustworthy. I will never take my car anywhere else. I have never left having had a bad experience. More

Great service for my 2009 Honda! I was taken care of quickly for car service; some additional service was required that Steve explained efficiently and effectively. Kevin checked me o I was taken care of quickly for car service; some additional service was required that Steve explained efficiently and effectively. Kevin checked me out since Steve was with another customer so that I didn't have to wait. Thank you! More