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1,771 Reviews of Arrowhead Honda - Service Center
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June 22, 2019
Awesome Tom Urbina !!!!!!!!!!!!! Tom is always honest, explains items in laymen's terms to really understand what is going on. He always has answers to all questions. I feel very comf Tom is always honest, explains items in laymen's terms to really understand what is going on. He always has answers to all questions. I feel very comfortable with Tom and he is just like family. I also enjoy the personal conversation with him as well. He is just a plain all around nice, down to earth, friendly and knowledgeable sale representative! Thank you Tom for all that you do for our family and my 3 Honda cars! More
by Mike
June 17, 2019
Inspection results I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on the costs was provided. More
by A12345678@
Employees Worked With
June 17, 2019
great experience got in and out fast. fixed my problem !!!! I came in to my fix my air conditioner motor and change transmission fluid. Branden did a great job. I w got in and out fast. fixed my problem !!!! I came in to my fix my air conditioner motor and change transmission fluid. Branden did a great job. I was out within 1 1/2 hours... More
by barbara romero
Employees Worked With
Brandon Whitaker
June 15, 2019
Service department There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robe There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robert in the service department was able to work with sales in giving us a reduced price on the things that need to be fixed. Robert has a kind heart and I want to thank him dearly for what he did. More
by Aztamara
Employees Worked With
June 13, 2019
Absolutely the best I brought my wife's car in for an alignment. Seth, my service advisor, was extraordinary really friendly and professional as he explained the process I brought my wife's car in for an alignment. Seth, my service advisor, was extraordinary really friendly and professional as he explained the process to me. He then returned to inform me that the wheels did, in fact, I need a bit of adjustment and that the car was up in the rack so I can inspect it should I choose. I have never had that kind of service anywhere else. I told Seth just to go ahead and aligned the wheels which he did and the car was returned to me quickly. I absolutely would not go anywhere else for my Honda to be serviced than Arrowhead Honda! More
by HarleyJohn
Employees Worked With
Seth Ibarra
June 11, 2019
Leaking Tire Showed up Monday morning without an appointment. Seth did a great job of accommodating me despite is busy appointment book and fixed my problem. Wor Showed up Monday morning without an appointment. Seth did a great job of accommodating me despite is busy appointment book and fixed my problem. Work was completed when and as promised. More
by rjc
Employees Worked With
Seth Ibarra
June 09, 2019
Service Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout the day and arranged a shuttle ride to and from my home. More
by Steve
Employees Worked With
June 01, 2019
Excellent service, as usual I purchased my used 2007 Honda at Arrowhead Honda about 9 years ago (wow...). I have consistently used the dealer's service department for the work on I purchased my used 2007 Honda at Arrowhead Honda about 9 years ago (wow...). I have consistently used the dealer's service department for the work on my car. They have always been prompt, reliable, and eager to assist me. Kevin Proo has been my service manager for a number of visits, and he is always helpful, polite, informative, and very communicative. I know that dealer's service prices might be higher, but the excellent customer service and knowing that I am getting quality work done on my car keeps me coming back! More
by Kkobo
Employees Worked With
Kevin Proo
June 01, 2019
Service Excellent service experience, everyone was helpful courteous and attentive to my needs answering my questions and just had a great overall experienc Excellent service experience, everyone was helpful courteous and attentive to my needs answering my questions and just had a great overall experience with the Arrowhead Honda service department More
by Dae
Employees Worked With
Seth Ibarra
May 31, 2019
Service I called and they were able to get my car in right away and out the door in under an hour. Friendly and courteous with a comfortable area to relax in I called and they were able to get my car in right away and out the door in under an hour. Friendly and courteous with a comfortable area to relax in while waiting. It was a pleasant experience. More
by LindaB
Employees Worked With
Seth Ibarra
