1,771 Reviews of Arrowhead Honda - Service Center
longest oil change ever 1 hour 45 minutes for a scheduled oil change appointment. No apology, until I complained. Business as usual I guess. I will avoid Arrowhead Honda ne 1 hour 45 minutes for a scheduled oil change appointment. No apology, until I complained. Business as usual I guess. I will avoid Arrowhead Honda next time. More
Excellent service Made an appointment for oil change and was ready for me when I arrived. Excellent service center. Dan was awesome and the complimentary car wash was g Made an appointment for oil change and was ready for me when I arrived. Excellent service center. Dan was awesome and the complimentary car wash was great. More
Great Service As is the norm, Dan Thomas took great care of my service needs, in a timely and efficient manner. The work was done in the time frame I was told and a As is the norm, Dan Thomas took great care of my service needs, in a timely and efficient manner. The work was done in the time frame I was told and at the cost that was estimated. Even with the construction going on, everyone I encountered at the dealership was pleasant and helpful. More
Good Job I deal with Tom when I go to get my car serviced. He. is honest and tells me the real time frame for my service. He has been spot on every time. Great I deal with Tom when I go to get my car serviced. He. is honest and tells me the real time frame for my service. He has been spot on every time. Great working with him. He is the face of the service dept. for me but the guys behind the scenes are also to be appreciated. No leaks or return trips since they do their job also. Thanks to all who work on my car. More
Pleasant experience Very attentive, detailed and friendly. The new waiting room was great. Besides the scheduled oil change, Seth was able to price and have a new hubcap Very attentive, detailed and friendly. The new waiting room was great. Besides the scheduled oil change, Seth was able to price and have a new hubcap attached within the same service time period. More
Tom Urbina provides great service for my crv. The dealership is under construction and service time was understandedly delayed but my service advisor, Tom Urbina, went out of his way to take great The dealership is under construction and service time was understandedly delayed but my service advisor, Tom Urbina, went out of his way to take great care of me and got the service provide as requested. I was very happy with the service I received. More
Awesome dealership Brandon is always ready to listen. He truly wants to fix the issue. He takes the time to explain what's going to happen so I'm never left in the dark. Brandon is always ready to listen. He truly wants to fix the issue. He takes the time to explain what's going to happen so I'm never left in the dark. More
Service Brandon was knowledge and friendly. It was easy to make an appointment and I was able to get in for service on the date and time I wanted. Brandon was knowledge and friendly. It was easy to make an appointment and I was able to get in for service on the date and time I wanted. More
Trustworthy Service Department We have brought our vehicle to Arrowhead Honda since we purchased it. We have always received excellent service and customer service. The service dep We have brought our vehicle to Arrowhead Honda since we purchased it. We have always received excellent service and customer service. The service department has excellent integrity and are trustworthy. More
Regular maintenance Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave me the cost and necessity of way it needed to be fixed OR like the battery didnt after they had checked it and thought all was good. I have lived in Az was many years I very much appreciated his advice and got a new battery. Steve was EXCELLENT in every way. More