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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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July 01, 2019

longest oil change ever 1 hour 45 minutes for a scheduled oil change appointment. No apology, until I complained. Business as usual I guess. I will avoid Arrowhead Honda ne More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Quintana
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2019

Excellent service Made an appointment for oil change and was ready for me when I arrived. Excellent service center. Dan was awesome and the complimentary car wash was g More

by Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
June 30, 2019

Great Service As is the norm, Dan Thomas took great care of my service needs, in a timely and efficient manner. The work was done in the time frame I was told and a More

by JRainaldi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
June 30, 2019

Good Job I deal with Tom when I go to get my car serviced. He. is honest and tells me the real time frame for my service. He has been spot on every time. Great More

by LoriM2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2019

Pleasant experience Very attentive, detailed and friendly. The new waiting room was great. Besides the scheduled oil change, Seth was able to price and have a new hubcap More

by NH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
June 29, 2019

Tom Urbina provides great service for my crv. The dealership is under construction and service time was understandedly delayed but my service advisor, Tom Urbina, went out of his way to take great More

by Rowica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Whitaker
June 29, 2019

Awesome dealership Brandon is always ready to listen. He truly wants to fix the issue. He takes the time to explain what's going to happen so I'm never left in the dark. More

by Larelle25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
June 29, 2019

Service Brandon was knowledge and friendly. It was easy to make an appointment and I was able to get in for service on the date and time I wanted. More

by SS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
June 28, 2019

Trustworthy Service Department We have brought our vehicle to Arrowhead Honda since we purchased it. We have always received excellent service and customer service. The service dep More

by Terry-Shirley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Roberts
June 28, 2019

Regular maintenance Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave More

by jane7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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