1,771 Reviews of Arrowhead Honda - Service Center
Was able to get an appointment at the last minute. Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and o Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and out quickly. I had a hard time finding where the service line was though due to the construction. Thanks Tom! More
Friendly I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone re I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone remained professional. More
Great Service Dan Thomas was my service adviser, he was friendly and professional. I have owned 5 new Honda's and currently own two. I will be bringing both my cars Dan Thomas was my service adviser, he was friendly and professional. I have owned 5 new Honda's and currently own two. I will be bringing both my cars to Arrowhead Honda and Dan Thomas. Thank you More
JB review The service is always quick and complete. I like that you provide even the small services that I don't expect, such as the free car wash. I once had The service is always quick and complete. I like that you provide even the small services that I don't expect, such as the free car wash. I once had headlight that blew out and I bought a new headlight and the service attendant installed it for free. Things like that will keep me coming back. More
Exceptional service I was driving and knew something was wrong with my C-RV, so went directly to Arrowhead Honda service without an appointment. It was a very frustrating I was driving and knew something was wrong with my C-RV, so went directly to Arrowhead Honda service without an appointment. It was a very frustrating time for me, since I had my dogs with me, it was so hot out, and this was so unexpected. Mike handled everything very professionally, explained the problem and they promptly got me back in my car. The quality of service definitely helped alleviate my frustration, thank you! More
Smooth and highly satisfactory experience My appointment was for a general 2 year check up and oil change for my 2017 CRV. The service team checked all systems and recommended 2 maintenance s My appointment was for a general 2 year check up and oil change for my 2017 CRV. The service team checked all systems and recommended 2 maintenance services which I approved by phone and they were promptly completed. In addition I asked for a quote on 4 new tires and was pleasantly surprised that the price offered was LESS than other places in the local area. The tires were then replaced on this same visit. There was no charge for mounting, balancing or disposal. WOW!! I was assisted by both Brandon and Tom and they were very thorough in every detail and very pleasant to work with. This is my 4th visit to Arrowhead Honda Service department and each time I have been very impressed by the service team. More
Routine maintenace Quick, personable service. Antwon was very friendly and quick to acknowledge us and found out why we were there. He also offered some additional ser Quick, personable service. Antwon was very friendly and quick to acknowledge us and found out why we were there. He also offered some additional services that we might like to consider having done. More
Great Service Jimi was great to work with, he was able to get the service scheduled quickly. He understood the problem immediately and knew what was needed to fix Jimi was great to work with, he was able to get the service scheduled quickly. He understood the problem immediately and knew what was needed to fix the issue. The service was completed in less time than expected. More
Oil change It was great service and fast. The new rest area was nicely done and plenty of refreshments. Plus it had nice seating. I will continue to bring my Hon It was great service and fast. The new rest area was nicely done and plenty of refreshments. Plus it had nice seating. I will continue to bring my Honda there. More
Great service My service tech was Antwan. He was friendly, listened, and kind. My service was done in a very short turn around time. Great job completely. My service tech was Antwan. He was friendly, listened, and kind. My service was done in a very short turn around time. Great job completely. More