1,771 Reviews of Arrowhead Honda - Service Center
Trustworthy I feel like I can trust Tom. I have been using him for a couple of years and he's been great to work with! I feel like I can trust Tom. I have been using him for a couple of years and he's been great to work with! More
Great costumer service. Fast, friendly. Donuts were tasty to I was treated with respect and kindness. They were fast and friendly. Made me feel like a valued costumer. They explained what they did to my car. De I was treated with respect and kindness. They were fast and friendly. Made me feel like a valued costumer. They explained what they did to my car. Definitely will be a returning costumer. More
Best serviice Tom Urbina is the best He is the reason I will buy another Honda and from arrowhead ! Always great service always quick and easy! New place looks g Tom Urbina is the best He is the reason I will buy another Honda and from arrowhead ! Always great service always quick and easy! New place looks good so far. More
Great service Once again, Arrowhead Honda did a great job. They identified the problem. had to order a part, called me immediately when it came in. Got it scheduled Once again, Arrowhead Honda did a great job. They identified the problem. had to order a part, called me immediately when it came in. Got it scheduled and fixed in a very expeditious manner More
Excellent Service Thank you for taking such good care of our vehicle. Dereck explained all the needed repairs in easy to understand terms and was able to finally hear Thank you for taking such good care of our vehicle. Dereck explained all the needed repairs in easy to understand terms and was able to finally hear an odd sound that has been eluding us for a while. He got the shop manager (sorry do not remember his name but he was super nice as well) involved and are replacing the strut mounts under warranty. Thank you for all your help and support. More
Quick and easy Service visit was quick and easy. All work completed was explained in advance. Extra work needed to be completed and wait til was still under two hour Service visit was quick and easy. All work completed was explained in advance. Extra work needed to be completed and wait til was still under two hours. More
Great Experience!! I have owned my Honda Odyssey for 8 years, and Tom Urbina has consistently been wonderful in his service!!! Tom has always been responsive, polite, co I have owned my Honda Odyssey for 8 years, and Tom Urbina has consistently been wonderful in his service!!! Tom has always been responsive, polite, courteous, sensitive to my time and schedule, accommodating in my requests for specific loaners, explained everything that needed to be done and tried to give me the best price he could. I appreciate Tom and his constant wonderful service!!! In addition to my experience with Tom, the dealership itself was always clean and comfortable to sit and wait, and the rest of the staff (such as accounting) also were very efficient and helpful!! Wish you guys continued success, thank you for everything!!! More
Service Jimi was s huge help with getting everything done at once. I have already recommended the dealership based on the treatment I received. I will be wo Jimi was s huge help with getting everything done at once. I have already recommended the dealership based on the treatment I received. I will be working through the service department going forward over my regular mechanic. More
Amazing service from amazing service rep I unfortunately mistakenly call Bell Honda made an appointment for Saturday at 8 a.m. Course when I showed up at Arrowhead Honda they did not have me I unfortunately mistakenly call Bell Honda made an appointment for Saturday at 8 a.m. Course when I showed up at Arrowhead Honda they did not have me on the records for an appointment. However the service rep fit me in and got me out of the door as if I had an appointment. Beyond amazing customer service. I really appreciated it. More
Great service, exceptional employees Love going there with my car, even though the place is under construction, they still provide a great service. Quick I. And out of the shop the way it Love going there with my car, even though the place is under construction, they still provide a great service. Quick I. And out of the shop the way it should be. Thank you More