1,771 Reviews of Arrowhead Honda - Service Center
GPS Service Service was prompt, professional and the staff was courteous and friendly. All expectations were met or exceeded. Service department opened on time. Service was prompt, professional and the staff was courteous and friendly. All expectations were met or exceeded. Service department opened on time. Don provided excellent transportation to and from my home. I suggest that my friends and neighbors go to Arrowhead Honda. More
Derek is always amazing! Derek always makes it easy to make an appointment, then when I get there, he is ready for me. I love that he doesn’t push things on you that you don’t Derek always makes it easy to make an appointment, then when I get there, he is ready for me. I love that he doesn’t push things on you that you don’t need. He tells you everything as it is. He is honest, friendly, communicative. More
Service Advisor I've had Steve Bullock for my service advisor the last few times. I have a 12yo Honda Accord with only 48000 miles on her. He has been very thorough/ I've had Steve Bullock for my service advisor the last few times. I have a 12yo Honda Accord with only 48000 miles on her. He has been very thorough/detailed regarding all necessary repairs so that I'm safe and up to date leaving Honda service. It's very, very important that I trust his recommendations, which I always do!!!! Meredith Parrhysius More
Car repai Mike King was very nice and helpful. Kept me well informed on my cars repairs. Help me will all of my concerns. I was very please with my service Mike King was very nice and helpful. Kept me well informed on my cars repairs. Help me will all of my concerns. I was very please with my service More
My appt time was 1:00 and was met at car as soon as I drove Met at car the moment I pulled in. Maintenance was done in the time I was given. Dan and Seth friendly and helpful. No complaints! Met at car the moment I pulled in. Maintenance was done in the time I was given. Dan and Seth friendly and helpful. No complaints! More
Great service - Way to go Dan Thomas! It is easy to give a 5 star rating to Dan Thomas and the service center at Arrowhead Honda. I came in to get an oil change and find out why the check It is easy to give a 5 star rating to Dan Thomas and the service center at Arrowhead Honda. I came in to get an oil change and find out why the check engine light was on. I was there for a short time. While there I overheard a number of other service advisors speaking with customers. Always informative, straight forward and low pressure. Great service center and a big attaboy to Dan who is trustworthy and the reason I drive across town to have my car worked on there. Thanks, Jim Coles More
Awesome! I was in a hurry to get my car oil change and Tom fit me into the schedule to get my service done quickly! Always happy with they way they treat me! I was in a hurry to get my car oil change and Tom fit me into the schedule to get my service done quickly! Always happy with they way they treat me! Thanks! More
Excellent service Tom Urbina is an excellent service rep. I trust him completely which is very important to me. I even go there for oil changes. I also like their ne Tom Urbina is an excellent service rep. I trust him completely which is very important to me. I even go there for oil changes. I also like their new waiting ares. More
Annoying Noise I was having a heck of a time with a rattle in the dash from the heads up display. On a particularly bad rattle day, I drove it to Arrowhead Honda Se I was having a heck of a time with a rattle in the dash from the heads up display. On a particularly bad rattle day, I drove it to Arrowhead Honda Service unannounced and had Seth Ibarra get the service manager, Matt, to go on a drive with me so he could hear the rattle himself. Both Matt and Seth were gracious with their time and heard the noise clearly within the first 100 ft of driving. Made an appointment with Seth to bring it back in a few days and it was fixed. More
Oil Change I had a scheduled oil change with Tom Urbina and as always he takes care of me and my car! it 's my home away from home! I had a scheduled oil change with Tom Urbina and as always he takes care of me and my car! it 's my home away from home! More