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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

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March 24, 2023

I’m relieved to have found a new home for my car. Peace of mind is priceless! Grant my service Advisor gives me peace of mind!!! He’s honest and caring. They are worth the drive. More

by CLOWE2275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Arrowhead Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 5-Star review. Raquel

March 10, 2023

Steve Bullock is an outstanding CSA and even with the recent miscommunication he went far and beyond to make sure I was taken care of. I will continue to come to him for maintenance. More

by m2hbgunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Arrowhead Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 5-Star review. Raquel

October 12, 2022

My experience with Arrowhead is always great. Dan Thomas is the best, very honest, helpful and respectful. 5 star rating! More

by c.davis50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Thomas
February 21, 2022

As always, Robert was fantastic. We had a few issues with our 2013 Fit that needed attention. He was able to diagnose what was needed, what could wait, and find a way to fit repair More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Arrowhead Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” “Thank you so much for taking the time to leave us a rating. Raquel Customer Relations Manager Rperez@arrowheadhonda.com

January 19, 2022

When I first moved to Arizona, I had the very fortunate pleasure meeting Steve when I went to Honda for my flat tire. With my very tight schedule working at the hospital he made my experience as painless a More

by serene.musallam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Arrowhead Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” “Thank you so much for taking the time to leave us a rating. Raquel Customer Relations Manager Rperez@arrowheadhonda.com

November 06, 2021

Jimmi Bettino is so great to work with! I can definitely give him 5 stars!!! More

by deana_kreager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimi Bettino
Nov 17, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 05, 2021

Sean Santostefano Rocks ,he is all about making customers happy.Excellent Service .100 % recommended .Thanks for your excellent services. You Rock.. Will recommend with friends and family. More

by Jcaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Thomas, Ezekiel Granados
Sep 15, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 04, 2021

Took my 2012 Pilot to Arrowhead Honda Service. Told them I had a slow leak in my tire. They wanted $150 to analyze the issue. I got in my Pilot and left. Took it to discount tire.. Had a small screw in it. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Thomas
July 17, 2021

They have always treated me great. I have been a customer for twenty years. I will continue to use Arrowhead in the future years ahead More

by Karenscheuerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts department employee from Colorado is terrific, Dan Thomas
Aug 04, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

May 25, 2021

I've been a customer of Arrowhead Honda for several years now, and everyone I've worked with has been fantastic. Rob is my current service advisor and I couldn't be more pleased. He worked with me to get s More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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