1,771 Reviews of Arrowhead Honda - Service Center
Customer Service Dan Thomas is a wonderful Service representative for Arrowhead Honda. I bring my Honda Fit to Arrowhead because of Dan and the team behind him! Dan Thomas is a wonderful Service representative for Arrowhead Honda. I bring my Honda Fit to Arrowhead because of Dan and the team behind him! More
Friendly Fast Service Was told service would be 1 1/2 hours but the car was ready in 45 minutes. This was however the third time I was there and the car wash was not avail Was told service would be 1 1/2 hours but the car was ready in 45 minutes. This was however the third time I was there and the car wash was not available. More
Always a good experience Tom Urbina took care of servicing our 9 year old civic. He always does the best he can to get us a good deal on service, even if something unexpected Tom Urbina took care of servicing our 9 year old civic. He always does the best he can to get us a good deal on service, even if something unexpected (like new tires) comes up. His help is greatly appreciated. He is always honest with us on what needs to be fixed now and what can wait a little. More
Still efficient during construction Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and servic Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and service advice with pricing. More
Convenient, fast service The people are friendly, the waiting room comfortable and the coffee is very good. I like having an assigned service advisor who is familiar with my The people are friendly, the waiting room comfortable and the coffee is very good. I like having an assigned service advisor who is familiar with my car. My only complaint about this dealership is the upselling that I have experienced with every visit to their service department. I would feel much more confident in their recommended service for my car and would give a 5 star rating if this did not occur. More
Fixed scheduling hiccup The service department is fantastic and took great care if me and my car. My only note is I was unsuccessful scheduling online with xtime. I set up th The service department is fantastic and took great care if me and my car. My only note is I was unsuccessful scheduling online with xtime. I set up the appointment and when I clicked on the confirmation button, nothing happened. no new screen. No email confirmation. So I tried again and the same thing (nothing) happened. Rather than assume I have TWO appointments, I called (Grant?). There were no appointments, so we set up the old fashioned way. BTW, the new showroom looks fantastic. More
Oil change, tire rotation and change wiper blades. Seth was very friendly, professional and helpful. I find oil change prices at Arrowhead Honda to be a very good deal. The price is better than conve Seth was very friendly, professional and helpful. I find oil change prices at Arrowhead Honda to be a very good deal. The price is better than conventional oil change places. The wait is comfortable. Thanks Seth. More
Service Review Always get great service from the AH team. AH has been servicing my Hondas since 2002, and is the only place I have had service performed Always get great service from the AH team. AH has been servicing my Hondas since 2002, and is the only place I have had service performed More
Dead Battery The service was excellent and they got me done in a timely manner. The new waiting room was excellent, despite no popcorn machine or somewhere to get The service was excellent and they got me done in a timely manner. The new waiting room was excellent, despite no popcorn machine or somewhere to get a snack More
starter replacement Quickly given a service appointment when the starter failed. The failure was diagnosed, and the starter was replaced in a very reasonable amount of ti Quickly given a service appointment when the starter failed. The failure was diagnosed, and the starter was replaced in a very reasonable amount of time. More