Arrowhead Honda - Service Center

Jimi was very helpful from the moment I called in to ask about servicing my car. He said “Ask for Jimi” as everyone says but this time he was actually there to greet me when I came in. The service was perfo about servicing my car. He said “Ask for Jimi” as everyone says but this time he was actually there to greet me when I came in. The service was performed quickly and I was able to be out quick. Thanks Jimi you made my experience stress free. More

Easy to talk with, honest, prompt, no pressure and knowledgeable. Working with Tom is another feel good reason to owning a Honda. Tom made me feel like family. knowledgeable. Working with Tom is another feel good reason to owning a Honda. Tom made me feel like family. More

I've always had great service at this Honda dealership. Derek my service advisor is outstanding. He keeps me well informed. The work the service department performs has always been top-notch on my 2006 Hon Derek my service advisor is outstanding. He keeps me well informed. The work the service department performs has always been top-notch on my 2006 Honda More

Fast service They got us in and out quickly. Robert answered all of my questions and helped me reprogram my seat adjustment. Staff was friendly and helpful. They got us in and out quickly. Robert answered all of my questions and helped me reprogram my seat adjustment. Staff was friendly and helpful. More

Fiirst service since purchase First service on my 2018 CRV purchased in Dec 2018. Dashboard icon told me time to change oil. Made appt at 0730 AM for 1000 AM same day. Was greeted First service on my 2018 CRV purchased in Dec 2018. Dashboard icon told me time to change oil. Made appt at 0730 AM for 1000 AM same day. Was greeted by Eddie Lambkin at check in. Very courteous and demonstrated great concern to explain process being new to Arrowhead Service Dept. Was told car would be ready in 1 hr. 1 hr later received call from Eddie that car was ready for pick up. While in service office Eddie introduced me to Jimi Bettino, Service Advisor. Asked Jimmi some questions I did not fully understand when purchased CRV. Jimmi was more than anxious to answer my questions and did so. A great experience from check in to check out with Eddie Lambkin. Appreciated answered questions from Jimmi Bettino. More

Great service I always receive excellent service from Honda. Even though construction is going on it didn't impact my visit. There wasn't enough employees servicing I always receive excellent service from Honda. Even though construction is going on it didn't impact my visit. There wasn't enough employees servicing the service lines when I dropped my car off. Pick up went much faster. More

routine oil change Tom was my Advisor and he was amazing! He told me my car looks great and he could tell I have had it well maintained, he didn't try to sell me anythi Tom was my Advisor and he was amazing! He told me my car looks great and he could tell I have had it well maintained, he didn't try to sell me anything I don't need and that is most appreciated! The integrity and honesty of Honda Service Techs has always been the main reason I only get my car serviced at Honda. My car was done within 45 minutes even though service was booked up. The receptionist who got me scheduled was super friendly. I spoke to some of the sales reps while I was there and I liked that they just chatted about the cars but did not pressure me into buying a new one. I will request Tom for my next service appointment from now on. I bought my first 1997 Honda civic from Arrowhead Honda, I moved a lot and I am now back in Glendale so of course Arrowhead Honda will be my number one dealer again! I am now on my 4th Honda since 1997. Thank you, Kelly Criner More

Fast & friendly service!! I brought the Accord in for its oil change and an hour later Tom informed me of some other issues on the horizon. He was, as always, caring and helpe I brought the Accord in for its oil change and an hour later Tom informed me of some other issues on the horizon. He was, as always, caring and helped formulate a plan to take of the immediate needs. Thank you for your help Tom Urbina & Arrowhead Honda! More

Happy with Arrowhead Honda From maintenance to sales, the employees were kind, thoughtful and helpful. It was a pleasure to be there and know that I was being taken care of. From maintenance to sales, the employees were kind, thoughtful and helpful. It was a pleasure to be there and know that I was being taken care of. I would recommend this dealership to anyone and I look forward to continue bringing my car in for service. It was a pleasure to look at and drive the 2019 Honda Accord - a beautiful car. Unfortunately, I wasn't able to purchase the car at this time. Hopefully the time will come that I will be in position to make that purchase, especially from Will Thevaos as he was very kind and helpful. More

Great Service, Excellent Employees We stopped in to get an oil change on our 2018 Honda, no appt. Seth got us in, took great care of us, was very kind and professional. Walked us into We stopped in to get an oil change on our 2018 Honda, no appt. Seth got us in, took great care of us, was very kind and professional. Walked us into the showroom, provided us with coffee and rolls, advised he would return once our vehicle was completed. Asked us if we would like our car washed, which we did. He was very helpful in asking questions and answering any questions that we had about our vehicle. He also introduced us to Eric Galliani who we may be talking with regarding our 4th Honda. Honda is very lucky to have such a wonderful employee who truly cares about his customers, hang on to him. We have always been treated well at Honda, may be why we have purchased 3 SUVs within 10 years. Seth also took care of our bill for our oil change, again, going above and beyond what was necessary. Thank you so much Seth for your genuine concern and caring about us. More