Arrowhead Honda - Service Center

On 9/22/23 I took my car in for an oil change and tire rotation. I met with Steve Bullock and he went over all the recommendations made by the technician before the service and again afterwards in great rotation. I met with Steve Bullock and he went over all the recommendations made by the technician before the service and again afterwards in great detail. I was in and out in record time and this even included the complimentary car wash. I can't say enough good things about Steve and had an excellent service experience. He then reached out to me via e-mail to see if I had any concerns which impressed me making me feel he really cared about Honda's service. I also received an e-mail from Raquel Perez a couple days later again asking if I had any concerns with my service and to contact her if so. Again I would like to say thank you for the excellent service and will continue to all my business with Arrowhead Honda. More

Raquel is amazing, informative and has great customer service. She works with my schedule when I need to make an appointment and gets me in right away! service. She works with my schedule when I need to make an appointment and gets me in right away! More

Great Customer Service, very thorough explanation of work performed and provides options when options are available performed and provides options when options are available More

Dan Thomas has been an exceptional Service Manager. I have had the pleasure of working with him for quite a few years and he has been consistently professional, considerate, warm, and is a gentleman. H I have had the pleasure of working with him for quite a few years and he has been consistently professional, considerate, warm, and is a gentleman. He is stellar in his job and knows Honda vehicles well. I am so grateful to have Dan as my go-to person at this dealership. He is the best. More

I want to say a special thanks to Randy for helping me out today with my car key issue. My car steering wheel got locked and my car was parked at Circle K. I didn’t know what was wrong with my car and how out today with my car key issue. My car steering wheel got locked and my car was parked at Circle K. I didn’t know what was wrong with my car and how I would fix the issue. I went to Honda dealership. Randy was so kind and so helpful and went over all the possible options to get my key issue solved. He did not make me feel rushed, neither tried to sale expensive parts. He gave me reasonable options to start with. I was able to start my car and made home safely. I called him twice to ask few questions about ordering a new key for future and he went above and beyond to answer all of my questions. Thank you Randy for making my worst day into a great day. Appreciate your help a lot. :) More

At 118 degrees the crv I’m driving alarmed low tire pressure on my way home. I went to a discount Tire at first and was told they dont pump air when it’s way too hot in the valley. I decided to drive t pressure on my way home. I went to a discount Tire at first and was told they dont pump air when it’s way too hot in the valley. I decided to drive to Arrowhead Honda but was closed at the time I arrived. A guy named Chris (Flaro) was the only one there and I asked him for help, and he went out of his way to help me out with the tires and even calibrate the alarm. Thank you for going above and beyond, Chris! May God bless you always! More

I wanted you to know how much I appreciate Steve Bullock. He has helped me whenever I come to the service department in a very professional way, he is courteous and helpful. They have a great coffiee machi He has helped me whenever I come to the service department in a very professional way, he is courteous and helpful. They have a great coffiee machine and comfortable waiting room. When we are ready for a new car we will come here. More

I wanted you to know how much I appreciate Steve Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He i Bullock. He has helped me on many times over the years. Every time I call or go into the service department he has taken care of my problems. He is courteous and helpful. We have owned Hondas for over twenty years. Currently we have a Pilot and an Accord. More

I have been using Arrowhead Honda for approximately 20 years and they have always served me well. years and they have always served me well. More